Quirk Works Subaru
Braintree, MA
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i gave this rating on this dealer because he was very helpful with everything i asked of.he answered question right to the point also he was not pressuring me into buying the car like some of the other d helpful with everything i asked of.he answered question right to the point also he was not pressuring me into buying the car like some of the other dealers at other dealership. the price was really great. i will tell you this that i will be recommending more people to this dealer. More
First I want to say that my experience with dealerships thus far hasn't been very good. I've definitely been overcharged in the past and wasn't educated about the issues entirely. Today, my whole outlook c thus far hasn't been very good. I've definitely been overcharged in the past and wasn't educated about the issues entirely. Today, my whole outlook changed. I called Quirk Subaru and spoke with Dan the service manager and immediately he was nice and personable. I told him that I've been experiencing some vibrations with the brakes. Dan invited me to bring my car into the shop and when I got there I was introduced to Mike, the mechanic assigned to my car. The service manager and the mechanic educated me about the issue and I gave them to green light to fix the brakes because I knew that the quality of work would be superior. Long story short, Quirk Subaru's customer service has made a full 180 degree turn from past. Everyone there provided above and beyond service. I would definitely return as a customer as long as Dan and Mike are at Quirk Subaru! More
Dan O'Connell and everyone at Quirk Works in Braintree have been great to deal with on the servicing of our Subaru Forester. They are honest with their assessment of any problems with our car and give us have been great to deal with on the servicing of our Subaru Forester. They are honest with their assessment of any problems with our car and give us their undivided attention. No fluff-offs or suggestion of unnecessary work from Quirk Works! We had been customers of Planet Subaru in Hanover and were quite dissatisfied with them forcing us to move on to Quirk Works. We are so glad we did! More
Let me start by saying, I normally shop local/small businesses. yet, after having been to 2 local Subaru dealerships and left feeling overwhelmed, taken advantage of and a bit "put off"- I decided to businesses. yet, after having been to 2 local Subaru dealerships and left feeling overwhelmed, taken advantage of and a bit "put off"- I decided to go to Quirk in Braintree. From the minute I walked into Quirk Subaru I was greeted with professionalism, smiles and knowledgable staff. They were able to answer all my questions, assist me through my "want and need" list and most of all- guide me through the financial aspect. I not only got a better, more luxurious car than I intended, but I got it at a much better price then I have seen (at the 2 local places & online). Scott was absolutely awesome! he was patient, kind and a great salesman- not the stereotypical shark :). Jim the sales manager (Im not sure of this title) was not only fair, but he was easy to talk to and made this process less stressful! Last but not least, Tanga (sorry if im mispelling your name). Tanga handled my finances with experience,knowledge and professionalism. Thanks to you all- I love my Subi and had a great experience at QUIRK. I will definitley recommend Quirk and wont go anywhere else in the future!!! - ABsubaru Bridgewater, MA More
I recently had a major repair completed on my Subaru (I love ths car). It was the kind of repair that you wonder if your car will ever be the same. Needless to say Dan, the Service Manager was great. He ke love ths car). It was the kind of repair that you wonder if your car will ever be the same. Needless to say Dan, the Service Manager was great. He kept me informed on the progress, he worked with me on a making sure it was a fair deal and he had a great way about him. Honestly, I have had my vehicle serviced here a few times in the last year and they were all positive experiences and it is entirely because of him. I used to bring it here but the Service Manager before Dan was condescending so I started to bring it elsewhere. Nonetheless, Dan is there so that's where I bring my Subie. He ensured that not only was the repair made but that it was done with complete expertise and professionalism. He is an asset. A very difficult thing to find in a dealer service manager job. Overall, a good dealership and a strengthening service department. More
I am just starting process of considering brands/cars. I was greated by a salesman, named Scott. Not only did he make me feel comfortable, but he was very knowledgeable of the car/brand. His easy style was was greated by a salesman, named Scott. Not only did he make me feel comfortable, but he was very knowledgeable of the car/brand. His easy style was a BREATH OF FRESH AIR, as compared to other dealerships I have visited. If I decide to go with a Subaru vs. another brand, I will be back. More
My experience with Quirk Subaru was phenomenal. They were friendly and prompt with all services they provided. They were prepared for my arrival with a car ready to test drive and worked tirelessly to get me friendly and prompt with all services they provided. They were prepared for my arrival with a car ready to test drive and worked tirelessly to get me the exact vehicle I wanted. The purchase of my first car was seamless with Quirk and I would absolutely recommend this dealership to my friends and family. More
I just purchased a new Forester from Quirk Works Subaru. I got an online price, and when I made an appointment to go to the dealership Lucio Chieppe was my sales person. The Internet price was honored, ther I got an online price, and when I made an appointment to go to the dealership Lucio Chieppe was my sales person. The Internet price was honored, there were no games to raise the price as had happened with other dealerships. They did not have a car with the options I wanted, so after a test drive of the same model, Lucio suggested ordering the car since I was not in a hurry for the vehicle. Once the car was ordered, Lucio stayed in touch and gave me updates on the progress of manufacture and shipping as he got them. The price on the car was substantially below any other price I had obtained, and Lucio was great to deal with through the whole process. He has even followed up after the purchase to make sure I am happy. I would absolutely recommend Lucio to my friends and family when they need to purchase a car. This was a very easy, no hassle buying experience. More
I have gone here since August 2010, Dan has asked me in the past to rate him and well I kept on forgetting too. After today however I will always go to this dealer ship. Dan Mike and Bob have always been the past to rate him and well I kept on forgetting too. After today however I will always go to this dealer ship. Dan Mike and Bob have always been nothing, but professional and have a very pleasant tone about them. Mike the technician who I always deal with is awesome. He is incredibly knowledgeable and a tireless worker, I have gone in there once for a noise and he went on a test drive with me to listen to me and get my input on what I thought was wrong. Although that day we did not hear the noise, he was still willing to tackle it the next day once the car cooled down and try again. Turned out it was a broken crank pulley. They replaced it with in 4 hours which for a Subaru engine and where it is. That was a very speedy service. Mike, Dan and Bob, All 3 of them took the time to explain what was going on with no fluff it was very clear and understandable. Recently I was hearing yet another noise however in a different part of the car. So I took it down to Quirk once again I got Mike he drove it around and tested the car he heard the noise and showed me what was wrong turned out my older Subaru had a loose break shoe. They fixed free of charge! That right there told me this dealer ship was here to keep me happy and not line their pockets! Dan and Bob both have a wonderful memory and know me. When I first went there, they had a small computer error that charged me for an extra quart of oil all of 2 dollars, this happened 6 months ago and too this day Dan will still apologize for this small error, He also took great care of me and fixed the error. I have been around to many dealerships with this car due to moving around the state for my job and other factors and I will say by far this is best Subaru dealer ship in the state of MA. More
Terrific sales experience. No pressure. Peter was very helpful and rook the time to understand what I needed, not what the dealership needed. The paperwork was handled completely and professionally by Ger helpful and rook the time to understand what I needed, not what the dealership needed. The paperwork was handled completely and professionally by Geri, she even redid the contract when the rate came in lower than expected. Got a terrific car at a great price and made several new friends. Comes here to get your next new or used car! More