Quirk Works Subaru
Braintree, MA
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I have been coming to this dealership since i bought my outback in 2011 and i have always been treated with respect.david the service rep is just great. Very curtious, professional and just great to talk t outback in 2011 and i have always been treated with respect.david the service rep is just great. Very curtious, professional and just great to talk to More
David review my car's history, checking for any recalls and past service notes, to ensure my Outback would be serviced correctly / thoroughly. His attention to detail is much appreciated. Custome recalls and past service notes, to ensure my Outback would be serviced correctly / thoroughly. His attention to detail is much appreciated. Customer Service likes this will keep me coming back. More
I was very interested in purchasing a new Subaru Outback, and had test driven one at a local dealership the week before (I did not purchase from that specific dealership as they did not offer me nearly what and had test driven one at a local dealership the week before (I did not purchase from that specific dealership as they did not offer me nearly what I wanted for my trade). I went onto TrueCar.com, and Quirk was one of the dealerships that had the car in stock that I was interested in (Subaru Outback 2.5i Special Appearance Package). Jennifer Martinez contacted me the next day, and I was able to negotiate a really good price online with her prior to coming into the dealership. I let them know that if they could give me the Kelly Blue Book value for my trade I would sign paperwork. I arrived and met my salesperson, Liza Lentini, who was very friendly and easy to work with. After a quick spin in the new Outback, I sat down with the Sales Manager to negotiate the trade. To my surprise they came in very close to what I was asking for on the first try, so after a small bit of negotiation I was able to get what I wanted on the trade. Having done the negotiations for the car online (which was very easy), it made the experience at the dealership that much less stressful (I hate negotiating!) and much quicker. Within 90 minutes, paperwork was generated and signed. It was after closing when I left, and they promised the car would be prepped and ready for pick up the next day. The next morning Liza was texting me with updates, and when I arrived the car was spotless and ready to go! Liza spent a good hour with me reviewing the electronics (navigation and stereo) and assisted with bluetooth set up). Overall, a great experience with this dealership, and I would definitely do business with them again! They were friendly, and they treated me with respect though the whole purchase experience. I would highly recommend working with Liza, and also working with Jennifer on pricing before coming in. There is a Subaru dealership much closer to my house, however they were not able to come anywhere near the deal I got at Quirk. More
I sent an internet inquiry to multiple Subaru I sent an internet inquiry to multiple Subaru dealerships, Quirk being the furthest about 45 minutes away. JENNIFER MARTINEZ was my original conta I sent an internet inquiry to multiple Subaru dealerships, Quirk being the furthest about 45 minutes away. JENNIFER MARTINEZ was my original contact point. She was very pleasant to speak with, seemed nice. The following week I went to a nearby dealership in Raynham SUPER upfront, enjoyable experience. The car I wanted was a few thousand out of my price range, I decided to wait. Ms. Martinez followed up and I explained I needed to wait so I could increase my down after tax returns came in. THEN I received an email from NICK FILLMAN who identified himself as their Business Development Coordinator. I responded with EXACT numbers for a budget 6000 trade in didn't want to finance more than 12,000 so I was around 4,000 off in the price. I will keep them in mind when I am looking again in a few months. JENNIFER MARTINEZ responds, clearly CCd in Nick's email. " What your asking for isn't impossible" please come in I have the car pulled up for you. I needed the price to be 2000 from what they were asking for on Presidents Day weekend. I knew Subabrus usually go for sticker and explained I could happily wait. I no car payment, didn't NEED a car at all it would HAVE to be 18k or under. ..."please come in" They gave me the EXACT same price as I explained I couldn't afford AND less for my trade in than ALL other dealerships I had looked at. I drove an hour and a half to be completely lied to. 22k?? 4 thousand dollars difference from what I had made clear I could currently afford and what they said they could work with. Had JENNIFER MARTINEZ or NICK FILLMAN simply kept in touch for 2 months they couldve made an easy sale. Their initial impression was great, they cannot and do not follow through or understand a persons time and money are valuable. I was 100% honest and have emails that show the conversations and numbers. I have never been so lied to by a dealership. I expect a certain amount of BS but this was just ridiculous. They had a sale in the bag they absolutely ruined it and lost a customer and I STRONGLY suggest going elsewhere. Subaru's dont vary in price that much dealership to dealership. Raynham Maestra or Plant Subaru in Hanover were both very professional and upfront. I will be working with them in a few months! Good Luck, Hope this helps. More
A recent visit to the service department for a repair went smoothly due to the efforts of Service Advisor, David Bleckley. He was personable and professional. It was apparent that doing what was best for went smoothly due to the efforts of Service Advisor, David Bleckley. He was personable and professional. It was apparent that doing what was best for the customer was a priority. It was a pleasure to work with David. More
Recently, my 2008 Subaru Impreza drove through some high water on the freeway. Soon after that, my car's Check Engine Light started to flash, the car shut off and could not be restarted. I towed it to Quirk water on the freeway. Soon after that, my car's Check Engine Light started to flash, the car shut off and could not be restarted. I towed it to Quirk Subaru and had them diagnose it. Eric Walsh was my service adviser and he was very hopeful in navigating through the diagnostic and insurance claim process. He was very proactive in filing the insurance paperwork and working with the appraiser so that my claim was handled promptly. Eric truly went above and beyond what I had expected and he should be praised for his extraordinary efforts. Thanks Eric! More
I went to quirk subaru to have some service done and like usual it was a great visit. the service rep dave is the best! he is a stand up guy that tells it how it is, very honest. So if you dont trust dealers usual it was a great visit. the service rep dave is the best! he is a stand up guy that tells it how it is, very honest. So if you dont trust dealerships go see dave I promise he will change your outlook as well as make you laugh. Thanks for everything see you next visit. More
This is my second Subaru Outback, both from this dealer. I have found the work performed to be of superior quality and both the service advisors and technicians respect the customer's time. I have had both I have found the work performed to be of superior quality and both the service advisors and technicians respect the customer's time. I have had both vehicles serviced exclusively by Quirk and have been treated very respectfully each and every time. I highly recommend this dealership and its service department. More
I had a great experience at Quirk Subaru. My salesman was a very good, He made sure that everything went smooth. At first I was skeptical about Quirk, But my salesman Joel Arroyo was very helpfull with help a very good, He made sure that everything went smooth. At first I was skeptical about Quirk, But my salesman Joel Arroyo was very helpfull with helping me through the whole thing. Also his manager Steve was very friendly and he made us feel like we got a great deal. If you are looking to purchase a subaru you should go and pay them a visit. More
I always leave Quirk Subaru service center with a piece of mind. I searched for the best deal on tires for my '09 Legacy. Town Fair Tire, Sears, Sullivan, Firestone, and maybe a couple of other places b of mind. I searched for the best deal on tires for my '09 Legacy. Town Fair Tire, Sears, Sullivan, Firestone, and maybe a couple of other places but I wasn't happy with their prices. I new I had an oil chance due on my car so I brought it down to Braintree. I also knew I needed rear breaks. I explained to the service staff about my situation so they gave me several options, I ended up getting four-70K mile all season tires, factory breaks, alignment and an oil change for a superb price. I depend on my Subaru for work so I need reliability at all times, snow, rain, cold or hot. I will certainly continue my relationship with this service center not just for my current Subaru but for my next Subaru also. Thank you Eric, Andrew and Jamie! More