Quirk Works Subaru
Braintree, MA
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Worst dealership experience ever. Tom who does internet sales set up an appt. so I could come in and test drive a Crosstrek. I got in there and he immediately handed me off to someone else and then I was t sales set up an appt. so I could come in and test drive a Crosstrek. I got in there and he immediately handed me off to someone else and then I was told there were no Crosstrek's to test drive. They should be out of business the way they handle customers there. More
What a horrible experience!! I emailed them to see if they had the car I was looking for, they said yes, I showed up a few hours later and after I was dragged around the parking lot for a half hour, they they had the car I was looking for, they said yes, I showed up a few hours later and after I was dragged around the parking lot for a half hour, they told me the cars were "unable to be located," talk about a bait and switch! They also told me via email that they use Kelly Blue Book to assess trade ins and promised 110% of my trade in value, only to find out that they in fact use NADA and offered me less than half of what my vehicle was worth. Against my better judgement I ordered a car through them, after 3 weeks it still wasn't there, even though I had a VIN number they couldn't tell me where it was! I ended up getting the car I wanted at a dealership that actually treats their customers with some honesty and integrity. Save yourself the trouble and stay away from these guys. Sean Griffin and Tim Long in particular, they'll do anything to get you to the dealership including lie and cheat. More
Bought a new Subaru Forester from Paul "PJ" Maginnis. If you are looking for a new Subaru make sure you ask for Pj. Best car salesman I have ever dealt with. Thanks, Pj. Maginnis. If you are looking for a new Subaru make sure you ask for Pj. Best car salesman I have ever dealt with. Thanks, Pj. More
Quirk Subaru's service dept keeps me coming back - thanks in part to Dave B., senior service advisor. He always helps no matter how difficult the problem is - and I have had many thanks in part to Dave B., senior service advisor. He always helps no matter how difficult the problem is - and I have had many More
I have owned a lot of vehicles....a lot 24 to be exact. So I have dealt with a lot of dealers and a lot of salespeople. Finding a good salesperson can sometimes be difficult. From the first moment I met So I have dealt with a lot of dealers and a lot of salespeople. Finding a good salesperson can sometimes be difficult. From the first moment I met PJ I knew I had found the right sales consultant. Knew his product line and was fast and efficient with the entire process. Wasn't pushy but gave the right amount when needed. Plus asked me if I wanted to buy the Crosstreck! Have had so many salespeople over the years afraid to ask that. I knew exactly what my trade was worth and PJ hit it right on the head! Was great through the entire process and I love my new ride. Showed me service and made sure I was happy. So anyone looking for a new Subaru, now you know who to see, PJ! Better hold on to this one MR. Quirk, I will be back again! Greg Kennedy More
I am very pleased with my purchase! I haven't bought a new car in a while, just always fear having to deal with car salesman. I could not believe how smooth things went. I got a great deal, great intere a new car in a while, just always fear having to deal with car salesman. I could not believe how smooth things went. I got a great deal, great interest rate, and I am extremely pleased!!!! PJ when i am a few years into the loan i will be back to you and only you!!!!!!!!!!! Highly recommend dealing with PJ! More
Ledion was a very professional salesman. From the being he listened to what I wanted instead of tell me what kind of car to buy, he made me feel very comfortable with the purchase. I would definitely recom he listened to what I wanted instead of tell me what kind of car to buy, he made me feel very comfortable with the purchase. I would definitely recommend Ledion Proto to all my friends and family. Thank you for making my purchase pain free and easy! More
Paul (PJ) was great - really helpful and made it a good buying experience. I am really happy to have bought from him after other not-so-great experiences looking at cars elsewhere (Subaru and other brands) buying experience. I am really happy to have bought from him after other not-so-great experiences looking at cars elsewhere (Subaru and other brands). He was helpful, knowledgeable, upfront and didn't try to push too hard (very important). More
We went into subaru to look at a couple of.cars, we were helped by our salesman lesion proto. He was very informative and helped.making our decision easy. We would also like to thank.chris Collins for givin helped by our salesman lesion proto. He was very informative and helped.making our decision easy. We would also like to thank.chris Collins for giving us a great price. I highly reccomend all my friends and family More
From the moment I walked onto the lot, Lenny approached me in a helpful manner. He facilitated my test driving the 2 models I was comparing. He worked with me to come up with a better price than a local me in a helpful manner. He facilitated my test driving the 2 models I was comparing. He worked with me to come up with a better price than a local competitor was offering. When I came back to buy the car with my husband, the sale was expediated, and the other services also, the loan, the tutorial on using all of the options. We would recommend this employee and his team for friendly, helpful service More