Quirk Works Subaru
Braintree, MA
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What a horrible experience!! I emailed them to see if they had the car I was looking for, they said yes, I showed up a few hours later and after I was dragged around the parking lot for a half hour, they they had the car I was looking for, they said yes, I showed up a few hours later and after I was dragged around the parking lot for a half hour, they told me the cars were "unable to be located," talk about a bait and switch! They also told me via email that they use Kelly Blue Book to assess trade ins and promised 110% of my trade in value, only to find out that they in fact use NADA and offered me less than half of what my vehicle was worth. Against my better judgement I ordered a car through them, after 3 weeks it still wasn't there, even though I had a VIN number they couldn't tell me where it was! I ended up getting the car I wanted at a dealership that actually treats their customers with some honesty and integrity. Save yourself the trouble and stay away from these guys. Sean Griffin and Tim Long in particular, they'll do anything to get you to the dealership including lie and cheat. More
Bought a new Subaru Forester from Paul "PJ" Maginnis. If you are looking for a new Subaru make sure you ask for Pj. Best car salesman I have ever dealt with. Thanks, Pj. Maginnis. If you are looking for a new Subaru make sure you ask for Pj. Best car salesman I have ever dealt with. Thanks, Pj. More
Quirk Subaru's service dept keeps me coming back - thanks in part to Dave B., senior service advisor. He always helps no matter how difficult the problem is - and I have had many thanks in part to Dave B., senior service advisor. He always helps no matter how difficult the problem is - and I have had many More
I have owned a lot of vehicles....a lot 24 to be exact. So I have dealt with a lot of dealers and a lot of salespeople. Finding a good salesperson can sometimes be difficult. From the first moment I met So I have dealt with a lot of dealers and a lot of salespeople. Finding a good salesperson can sometimes be difficult. From the first moment I met PJ I knew I had found the right sales consultant. Knew his product line and was fast and efficient with the entire process. Wasn't pushy but gave the right amount when needed. Plus asked me if I wanted to buy the Crosstreck! Have had so many salespeople over the years afraid to ask that. I knew exactly what my trade was worth and PJ hit it right on the head! Was great through the entire process and I love my new ride. Showed me service and made sure I was happy. So anyone looking for a new Subaru, now you know who to see, PJ! Better hold on to this one MR. Quirk, I will be back again! Greg Kennedy More
I am very pleased with my purchase! I haven't bought a new car in a while, just always fear having to deal with car salesman. I could not believe how smooth things went. I got a great deal, great intere a new car in a while, just always fear having to deal with car salesman. I could not believe how smooth things went. I got a great deal, great interest rate, and I am extremely pleased!!!! PJ when i am a few years into the loan i will be back to you and only you!!!!!!!!!!! Highly recommend dealing with PJ! More
Ledion was a very professional salesman. From the being he listened to what I wanted instead of tell me what kind of car to buy, he made me feel very comfortable with the purchase. I would definitely recom he listened to what I wanted instead of tell me what kind of car to buy, he made me feel very comfortable with the purchase. I would definitely recommend Ledion Proto to all my friends and family. Thank you for making my purchase pain free and easy! More
Paul (PJ) was great - really helpful and made it a good buying experience. I am really happy to have bought from him after other not-so-great experiences looking at cars elsewhere (Subaru and other brands) buying experience. I am really happy to have bought from him after other not-so-great experiences looking at cars elsewhere (Subaru and other brands). He was helpful, knowledgeable, upfront and didn't try to push too hard (very important). More
We went into subaru to look at a couple of.cars, we were helped by our salesman lesion proto. He was very informative and helped.making our decision easy. We would also like to thank.chris Collins for givin helped by our salesman lesion proto. He was very informative and helped.making our decision easy. We would also like to thank.chris Collins for giving us a great price. I highly reccomend all my friends and family More
From the moment I walked onto the lot, Lenny approached me in a helpful manner. He facilitated my test driving the 2 models I was comparing. He worked with me to come up with a better price than a local me in a helpful manner. He facilitated my test driving the 2 models I was comparing. He worked with me to come up with a better price than a local competitor was offering. When I came back to buy the car with my husband, the sale was expediated, and the other services also, the loan, the tutorial on using all of the options. We would recommend this employee and his team for friendly, helpful service More
i have had trouble in the past with this dealer i always felt like these guys cared more about making a sale than helping the customer. so i stopped going here and went to planet subaru where they are just felt like these guys cared more about making a sale than helping the customer. so i stopped going here and went to planet subaru where they are just as bad. i decided to try quirk one more time and i have to say i was impressed. before i had finished driving into the service drive there was a young man standing there with a clipboard waiting for me. when i opened my window i was greeted with the highest level of respect. the young man escorted me to his desk and began putting my information into his computer and began asking me why i was there. i told him i was having a issue with a rattle noise and he began asking me every question imaginable (where, when, how fast, how slow) etc. at that moment i truly felt like he was more concerned about fixing my problem than making a buck. after the paperwork was printed he went over each complaint then asked my to sign the bottom of the page and told me how long it would take to inspect my car. when i was done signing he escorted me to the waiting area, offered me coffee and told me if i had any questions feel free to just ask him. i waited for about 20 minutes before i was approached once again to be informed what has been done, what they want to do and how much longer it was going to be. about 10 minutes later i saw the mechanic pull my car into a parking spot and before the mechanic even came inside david had approached me and asked me to have a seat at his desk. david explained what the noise was, waived the charge and explained what the mechanic did to my car. since i am not a mechanic i had a few questions which david had no problem with answering and explaining. while going over the paperwork i noticed that the mechanic had written some suggestions down and i asked david about them, he went over all the mechanics suggestions and explained why and what they were. david explained that the mechanics suggestions were merely suggested because of how old my car is and that i should wait until a specific mileage instead. i couldn't believe that i walked into the same quirk dealer i walked into two years ago, david even opened the door for me as i left. two years ago i would've told everyone i knew to stay away from this dealership, now i cant tell enough poeple how great this dealer is. i suggest anyone who reads this to go to this dealer and see david, he is a honest man who truly does care about his customers and will not try to sell you everything the dealer has to offer. More