Quirk Works Subaru

Horrible Crooks with a capital C .. So dishonest and will lie to get u there .. Do go u will hav a horribletime .. A total waste of management. Crooks with a capital C .. So dishonest and will lie to get u there .. Do go u will hav a horribletime .. A total waste of management. More

Great service I researched what I wanted in an car for quite awhile, so when I went to Quirk Subaru in Braintree. I met with Mr. PJ Maginnes as he had a good rev I researched what I wanted in an car for quite awhile, so when I went to Quirk Subaru in Braintree. I met with Mr. PJ Maginnes as he had a good review . He was extremely helpful. I looked at several cars, but had pretty much decided I didn't want another SUV. We drove three or four cars and he helped me decide to get a Sedan with all the electric stuff I wanted. My only problem is the Subaru is quite a but lower than my SUV. However, I will try to get used to it. Both PJ and the sales manager, Chris Collins were very good to work with. They knew there stuff. If I have friends who want a Subaru, I would send them there. More

The Epitome of Dishonest, Unethical Practices We went to this dealership looking for a car. The young salesman was nice, but he brought his sales manager in who kept reminding us that if we walk We went to this dealership looking for a car. The young salesman was nice, but he brought his sales manager in who kept reminding us that if we walk off the lot, the chance of our coming back was .03%. He gave us a quote of $23,000 plus our 1996 Buick as trade-in for the Jasmine Subaru Premium. We told him we had to go home and think about. We called back and said we were interested. Jonathan (the young salesman) told us he would contact us when the car came in. On subsequent calls to him, Jonathan never got back to us, and when he finally did, he reinforced that he would call us when the car came in. After several unanswered calls, we contacted them via the main number and got through to a Tim. He said they were unavailable and asked if he could help us. We explained the situation. He excused himself for a minute to check with his boss. He came back on the phone and told us that the price would be honored and he would in fact call us when the Jasmine came in. Tim called us on Friday and told us they would be in on Monday or Tuesday. On Saturday morning, Jonathan called us to tell us that the Jasmine was sold, so call back at the end of the month. We informed him that we had just been promised the car by someone else there. We called Tim back and told him about the call from Jonathan. Tim assured us he had one for us. Time called back about an hour later and said that the car, one of 3 Jasmine green Foresters had arrived and was ready to go. I asked if we could come down within the hour and do the transactions and he said yes. When we got there, we were approached by another young salesman named George who brought us in and introduced us to Tim. Tim immediately left us in George's hands. When we sat down and explained that we had made arrangements with Tim to get the car for $23,000, George immediately excused himself and went to the general manager. He sheepishly came back and told us that the Jasmine had just been sold! We asked him about the other 2. He said another one had just been sold also. He would not answer us about the 3rd one. At this point I was quite angry that they had brought us down there under false pretenses. I told George that I wanted to see Tim. He told us that Tim was too busy to see us. I then said I wanted to speak to the general manager. When I approached him, he rudely informed me that the car had been sold. He would not let me speak to Tim either. I have never experienced such unethical, underhanded, and dishonest practices in my 63 years! More

Beware of the promises this dealer will make to lure you to come in to their store! You can check and double check the price they quote over the phone, what exactly it includes and excludes. But then prepar to come in to their store! You can check and double check the price they quote over the phone, what exactly it includes and excludes. But then prepare to be surprised when you actually go -- the person who you spoke to will welcome you and then disappear, and the salesman assigned to you will go over the price they are prepared to sell you, which is of course considerably above what was promised over the phone. And the person you spoke to over the phone will not appear to talk to you to explain the discrepancy. This is what I recently experienced. I had double checked on the phone that the price they were quoting excluded only the sales and registration taxes. That means it included the destination charges, and when I asked the business manager to confirm this, he said yes. He said he would do whatever it would take to get my business. What he meant is whatever it would take me to get into the store. When I did this, and spent an entire afternoon going for a test drive, all kinds of chit-chat about the car with the salesman, and then to the final negotiations: the price now was nearly eight hundred dollars over what I had been quoted on the phone. Because the destination charges have to be included! The salesman went and checked twice with his managers, but they could not honor what I had been promised over the phone. I subsequently checked other dealers in the Boston area, who don't play these games --- the price they quote is exactly what they actually offer. So I bought the car I wanted from another dealer who played straight all the way through. I had just wasted a lot of my time with Quirk Subaru. Hope you don't have to. More

I Went to Quirk Subaru in Braintree today because I saw on line that they had the best prices for new Subaru Crosstrek. I was greeted by a salesman named PJ Maginnis.He was very nice and very knowledgeable on line that they had the best prices for new Subaru Crosstrek. I was greeted by a salesman named PJ Maginnis.He was very nice and very knowledgeable about the car I wanted. He took me for a test drive and told me all about the options it had. After the test drive it took only 5 minutes to make a deal and within 30 minutes of my arrival I was leaving in my new car. I'm very happy I went to Quirk because their price was much lower than every Subaru dealer I went to. PJ was great to work with. I highly recommend Quirk Sybsru and especially PJ Maginnis More

For buying a car, sales rep is the most important factor in my opinion. Sean helped me and my partner to get our very first Subaru, and the whole process is easy and smooth. We went through all the paper wo in my opinion. Sean helped me and my partner to get our very first Subaru, and the whole process is easy and smooth. We went through all the paper works including financing documents within an hour. We are going to pick up our car this Saturday and can’t wait for that. We will definitely recommend our friends to get their Subaru through Sean in the future. More

Emailed Owen Dunn for a quote with a specific VIN. Got a reasonable quote with the options I wanted. Emailed back a few days later to subtract a pricey option I added and add a less expensive one. I twice reasonable quote with the options I wanted. Emailed back a few days later to subtract a pricey option I added and add a less expensive one. I twice tried to make an online offer to Tom Cooper, very much reasonable offer and inline with my original quote from Owen Dunn. Tom Cooper insisted I come in even though I repeatedly told him I do not want to play the haggle game at the dealership. I was assured via email that even though he cannot confirm my offer will be accepted he feels very confident if I can come in today we can get it done. I reluctantly enter the dealership and hand Joe the Sales Manager my offer, in writing. The offer I went into the dealership with was typed, included VIN, all options, and terms. My hand was shook, my credit card was charged, my credit was run. I waited almost two hours. Finally PJ the salesman comes over with my purchase contract. My options are not listed. The terms of my offer are not honored. I was then told, "we can't lose money on the car." Deplorable operation. Dishonest. More

They lied to us. We confirmed a price and apr with quirk by email prior to going. When we went there the price was $3000 more and 0% wasn't even an option. They lied to us just to get us in the door and p by email prior to going. When we went there the price was $3000 more and 0% wasn't even an option. They lied to us just to get us in the door and push a deal on us. We just walked out and we will never go back. More

I went to Quirk based on their web site advertising a big Presidents Day discount on the Outback model I was interested in . The web site also showed that they had 3 of that model car in inventory. When I go Presidents Day discount on the Outback model I was interested in . The web site also showed that they had 3 of that model car in inventory. When I got there, they did not have any cars at the advertised price and was told they only had one left of the model I wanted. I didn't want the color. When I went to leave they told me they just found the other 2 cars with the colors I was looking for. 1 was on the lot, the other would be on the lot in 2 days. I should have left then, but I went through the process of writing up an agreement on the car that would be available in a couple days. After sleeping on it, I decided I should wait a few more months before buying a new car. When I told Quirk I was going to postpone my purchase, they told me it was too late and that the bank would chase me for the money on the lease, even if I did not take delivery on the car. The car was not even on their lot yet! - I have never encounter such blatant dishonesty and high pressure sales tactics. Don't waste your time at Quirk! More

i recently can to quirk works subaru to buy a 2014 impreza sport and after talking to sean about the impreza sport i then asked about the WRX. i then took both for a drive and after driving both i en impreza sport and after talking to sean about the impreza sport i then asked about the WRX. i then took both for a drive and after driving both i ended up buying the WRX cause i liked the sportyness of it and i would also like to say the Mr griffin was a very helpfull and most polite salesman i have ever met been to other dealers and they are very rude and try to rush the process so they could make there money . thank you Sean More