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Quirk Works Subaru
Braintree, MA
246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 246 reviews
May 07, 2015
Love my Crosstrek! I had a great experience working with Kham and Hoeun. They were both so personable and easy to work with. I was given the attention I needed and th I had a great experience working with Kham and Hoeun. They were both so personable and easy to work with. I was given the attention I needed and they were knowledgeable in answering my questions without pressuring me to buy a car. My sister bought a Forrester shortly after I did and she had a great experience as well! More
by Angieq
Employees Worked With
Kham and Hoeun
May 03, 2015
Great experience Lenny Wallace took good care of me and was able to make the numbers work! The paperwork process was easy and expedient. Corey was also great with keep Lenny Wallace took good care of me and was able to make the numbers work! The paperwork process was easy and expedient. Corey was also great with keeping me posted about the car's arrival times and with handling the insurance end of things. Very happy with the overall experience at Quirk! More
by Celtic33
Employees Worked With
Tim, Lenny, Corey
April 29, 2015
Worst experience I have ever had This dealership's new car sales practices are deceiving. They misrepresent the sales price of their cars on their internet site. Total bait and swit This dealership's new car sales practices are deceiving. They misrepresent the sales price of their cars on their internet site. Total bait and switch sales practices. More
by Mpm
Employees Worked With
Lenny, Reece
April 28, 2015
Best car buying experience I've ever had! Our salesman, Ryan Gee was knowledgeable and showed us the right vehicle for our needs and budget. There was no pressure to buy more than we needed no Our salesman, Ryan Gee was knowledgeable and showed us the right vehicle for our needs and budget. There was no pressure to buy more than we needed nor less than we were looking for. Negotiations were surprisingly simple. I think it was no more than 15 minutes to reach an agreement instead of the 2 hours ive had at other places in the past. At time of delivery, Ryan showed us exactly where all the controls are and how to use them, as well as how to use all the technology features the new vehicle has. I would recommend Quirk Works dealership and Ryan Gee to everyone! More
by wagner, c
Employees Worked With
Ryan Gee
April 17, 2015
Excellent Experiance!! Good Guy's!! Great experience!!!! Tom Sforza was great. One of the best salesman I have ever dealt with. I've been buying new cars since 1984. He was great, smart Great experience!!!! Tom Sforza was great. One of the best salesman I have ever dealt with. I've been buying new cars since 1984. He was great, smart and funny. was nice experience for both myself and my wife. This is the second car I purchased from Quirk Subaru in two years. Their service department has been great. very little wait time. Chris Collins the GM made sure he came over and sat with us and made us feel like family, he was great. He thanked us for the business. Most importantly they blew away the competitions price!! We would absolutely recommend this dealership 100% More
by Sean D.
Employees Worked With
Tom Sforza, Chris Collins, Wilredo Bermudez, Corey Thet
April 04, 2015
Sleaziest Dealer I have ever dealt with in my life. This is the sleaziest dealer I have ever had to deal with. Even sleazier than when Earnhardt Dodge in Phoenix shut their gate on me to prevent me from This is the sleaziest dealer I have ever had to deal with. Even sleazier than when Earnhardt Dodge in Phoenix shut their gate on me to prevent me from leaving the premises and I had to threaten to call the police. I emailed Quirk Works that morning asking if they still had a vehicle on the lot that I was looking for that was on special. I was assured it was still there plus in several other colors too. We arrived later that afternoon to look at the vehicle. I was than told that vehicle had been sold, I said that was okay. There was a red one I liked too but the salesman "happen" to find another Dark Grey Forester but telling me it was a different model and more expensive which I thought was odd since it was the base model. We took a drive and I decided to lease it. I told them that I wanted the special lease offer. Well, they came back with a ridicules offer $4000 down and $350 month. I was like that was not the special that is advertised. So, while he goes back to get the sales manager I become suspicious and go check the vehicle to find out it's the same VIN as the one in the ad on their own website page. The sales manager now comes back with Sales Representative and I try to tell him that is not the special they just offered me and that the car that they showed me is the one from the ad as well. I had the ad and the special lease deal in PDF format on my phone. The lease offer was from the Subaru manufacturer. The General Manager is playing ignorant as if he has never heard or seen the offer when he told us he was one that makes the advertisements for their own Quirk Works' website. They list the ad with a hyperlink to the Subaru Manufactures website on their own website. He now starts to question us asking if it's really a legitimate ad asking to read the ad on my phone. I am like shocked now. You aren't going to honor the manufacture's special that you even listed on your website with a hyperlink to the manufacture's website. I let him read it on my phone and he is acting shocked like it was the first time he heard of it saying what a great deal. I was like check out your own website and the manufacture's website yourself at Subaru.com. Finally, he finishes reading the lease offer than offers us the deal like we were special customers. He than admits later that the first deal was a Quirk Lease which is much higher than the manufactures. That he intentionally misleads customers with his ads. I was done with this company and started to walk away. In the end, they did finally honor the Subaru manufacture's special of $1949 down and $249 a month for the SAME VEHICLE. I couldn't even shake their hands after the deal was done. I just got into the car and got off their xxxx lot as fast I could to NEVER EVER return again. When I go to turn it back it in at the end of the lease I will take it to another dealer. One that doesn't play ignorant about their own manufacture's deals unless you can show it in writing though it's posted on their OWN WEBSITE!!!!!!! THEY ARE A SUBARU DEALER!!!!! More
by Springflower
Employees Worked With
Sleazy General Manager
March 27, 2015
Great Jeep Wrangler. Wilfredo has sold me 4 cars. This is the best one yet. 2013 Jeep Wrangler 5000 miles. Saved big big money great car. I will be back. The next ones fr Wilfredo has sold me 4 cars. This is the best one yet. 2013 Jeep Wrangler 5000 miles. Saved big big money great car. I will be back. The next ones free!!! Lol. More
by Mindo
Employees Worked With
Wildredo
March 25, 2015
Was far far easier than the 3 other dealerships I visited I was looking for a new Subaru CrossTrek for my wife. We had a trade, but was upside down on it. Three other dealerships were a complete grind. I had I was looking for a new Subaru CrossTrek for my wife. We had a trade, but was upside down on it. Three other dealerships were a complete grind. I had spent hours at each. I decided to visit Quirk because an acquaintance had very good luck with them. When I arrived the salesperson, Hoeun, was friendly, courteous, and most of all knowledgeable. He LISTENED to what I said I was looking for and produced it quickly. Wilfredo made the numbers come out the way I needed and from start to finish I spent an easy 45 minutes at the dealer. When I came back to pick the vehicle up, Hoeun spent over 40 minutes explaining each of the features of the vehicle. He stopped and went over anything I wasn't clear on. Tremendous patience. Overall I would absolutely recommend this dealership. In fact I already have. More
by nunya
Employees Worked With
Hoeun Nuon
March 20, 2015
Most pleasant car shopping and purchase experience ever. Least stressful car dealership experience ever. I chose Quirk Subaru Quincy after seeing their ad in the Sunday Globe, having the best price for the Least stressful car dealership experience ever. I chose Quirk Subaru Quincy after seeing their ad in the Sunday Globe, having the best price for the vehicle I wanted. I had done my homework and knew exactly which car I was interested in and how much money I could afford. I ended up with exactly what I wanted at a fair price. I never felt pressured into anything, nor rushed to make my decision. As a matter of fact the person who dealt with the actual pricing/payment issues was very fair and honest about the bottom line and was able to give me what I needed to make the transaction happen. I would like to give a shout out to Hoeun Nuon, who still checks in with me to make sure everything is good. Would recommend Quirk Subaru Quincy in a heart beat. Thanks. Love my car. Toni Klein More
by TK1118
Employees Worked With
Hoeun Nuon
March 10, 2015
oil and filter change very pleased with the service I received in a rush got me out in 20 minutes got it done during my lunch going on vacation tomorrow very pleased with the service I received in a rush got me out in 20 minutes got it done during my lunch going on vacation tomorrow More
by jessisthebest
Employees Worked With
Richard
