Quirk Works Subaru
Braintree, MA
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When it comes to automotive service, many people are understandably hesitant to trust dealership service centers, often fearing long wait times, high costs, and impersonal interactions. However, my rece understandably hesitant to trust dealership service centers, often fearing long wait times, high costs, and impersonal interactions. However, my recent experience at Quirk Works Subaru has completely redefined my expectations, and much of that is thanks to the extraordinary service provided by Mike Bolinder, a service advisor who is truly in a league of his own. “Everyone needs a Mike.” This statement couldn’t be more accurate. From the moment I walked in, Mike’s warm and empathetic demeanor set the tone for a completely different kind of dealership experience. He greets every client with genuine care and attentiveness, taking the time to listen and fully understand your concerns—no matter how small or complex they may seem. It’s rare to meet someone who truly cares about their clients to the extent that Mike does. He operates with a level of professionalism that is nothing short of exemplary, but it’s his empathy and personal touch that really stand out. Mike approaches every situation with a can-do attitude, ensuring that all of your concerns are not only heard but addressed thoroughly. He doesn’t just provide updates on your car’s progress—he takes the time to explain the “why” behind each recommendation, offering clarity and peace of mind. You never feel rushed or like just another customer in a long line. Instead, you feel like you are working with someone who genuinely wants the best for you and your vehicle. That level of commitment and care is something you don’t often find in this industry, and it’s why I believe Mike is someone you want to see every time you visit. Mike Bolinder Sets a Standard for Excellence Mike’s service doesn’t end when you leave the dealership. He ensures that every aspect of the process, from the initial consultation to the final handshake, exceeds your expectations. He follows up on concerns, keeps you informed throughout the process, and is always available to answer questions. Mike is the type of advisor who takes personal pride in ensuring that every client leaves satisfied, which is a rare and commendable quality. What really sets Mike apart is his ability to make you feel valued as a customer. He understands that for many people, a visit to the service center can feel like an inconvenience, but he transforms it into a positive experience through his thoughtful and proactive approach. Whether it’s keeping you updated on the status of your vehicle, providing transparent and honest advice, or simply engaging in a genuine conversation, Mike has a way of making you feel at ease. A Service Center Worth Visiting For those who tend to avoid dealership service centers, Quirk Works Subaru—and specifically Mike Bolinder—should be an exception to the rule. This is a place where customer service is not just a buzzword but a core value that is clearly reflected in every interaction. The team at Quirk Works Subaru goes above and beyond to create a seamless experience, but Mike is truly the crown jewel of the operation. His dedication to customer satisfaction is unmatched, and he sets a standard that all service advisors should aspire to. Final Thoughts If you’re looking for a service center where you’ll feel respected, valued, and genuinely cared for, Quirk Works Subaru is the place to go. And if you’re lucky enough to work with Mike Bolinder, you’ll quickly understand why I say, “Everyone needs a Mike.” His empathetic nature, professional demeanor, and unparalleled commitment to his clients make him an absolute asset to the dealership. So, whether you’re in need of routine maintenance, repairs, or simply advice on your vehicle, I wholeheartedly encourage you to visit Quirk Works Subaru and ask for Mike. You won’t just leave with a well-maintained car—you’ll leave with the confidence that you’ve found a service center you can trust for years to come. Thank you, Mike, for setting the bar so high and proving that exceptional service. More
It is very rare that I take the time to write a review but thought that the excellent treatment we received this morning by Gabe Sakalys at Quirk Works Subaru deserved such a review. We corresponded yeste but thought that the excellent treatment we received this morning by Gabe Sakalys at Quirk Works Subaru deserved such a review. We corresponded yesterday via email and agreed to meet this morning to appraise our trade in. Gabe could not have been nicer to two older folks and made our visit easy and productive, with absolutely no wasted time or effort. My wife is now the owner of a new 2025 Forester and couldn’t be happier. Thanks Gabe - you certainly did make it worth the trip! More
We recently purchased a Subaru Forester at Quirk Subaru in Braintree. The experience was fantastic. The sales representative, Michaela Smith was very knowledgeable and professional. The entire process w in Braintree. The experience was fantastic. The sales representative, Michaela Smith was very knowledgeable and professional. The entire process was smooth and seemless and she got us the best deal. There were no issues and no hard sell. A truly pleasant experience. We highly recommend contacting Michaela Smith if you are in the market for a Subaru! More
We just bought a new Legacy and couldn’t be happier with the Quirk experience. We loved our old Legacy, but had to replace it after an accident. There was no question we’d buy another Legacy. Tom Sforza and the Quirk experience. We loved our old Legacy, but had to replace it after an accident. There was no question we’d buy another Legacy. Tom Sforza and Rick Witt were a joy to work with, and Mike Bolinder has always taken great care of us when we needed service. Consider us very satisfied customers. We look forward to having Tom join us at the Quincy Lions Club. Sam Rounseville and Jean Kenney, Quincy More
Quick Shoutout forRyan Monsegue. His professionalism and and kindness was second to none. We handled all finances in the comfort of our home! We went to pick up brand new car signed His professionalism and and kindness was second to none. We handled all finances in the comfort of our home! We went to pick up brand new car signed papers, he registered the car and gave us a sticker and we were there about an hour. I will work with him from now on! Thank you Quirk More
I’m not in the habit of leaving reviews because, truth be told, depending on the day, time & place, each review can be entirely different. In addition, a review can be subjective, (based on my personal o told, depending on the day, time & place, each review can be entirely different. In addition, a review can be subjective, (based on my personal observation) or objective, (not based on a personal viewpoint) So, when leaving a review about a car dealership, you can probably see where it can get confusing. Let’s just say that you are interested in a particular brand and model of a car. You’ve been mildly to moderately interested for a few months, without making any phone calls. You’re thinking about a dealership that sells many, many vehicles. Their website advertises the lowest prices for Subarus, and although you don’t know much more than that about them, you make the phone call, someone answers and is exceeding polite in the conversation. This person’s non-aggressive demeanor, along with his ability to cheerfully answer every possible question that you ask, while never seeming to offer any more than that, surprises you. That’s the way that it started when I first spoke by phone with Michael Nocera, at Quirk Works Subaru in Braintree. Over the course of a week, Michael and I continued to speak by phone, there were many more questions, some repeated, with my never visiting the dealership! There were moments when I thought that I must have been trying Michael’s patience, yet there was never any indication of it. If you go online and read the newest automotive reviews for Subaru, whether you’ve ever owned one or not, you have to be impressed in a positive way. Needless to say, not only am I now driving a new 2023 Outback Premium, it’s entirely due to Michael Nocera. I cannot describe in this review just how easy that he made it happen. I had to laugh when he said that I was one of the hardest sales that he ever made, because it sure didn’t feel that way. By the way, at age 20, Michael Nocera is on his way to becoming one of the highest producers in sales volume, of Subarus, in the United States. Don’t take my word for it. Quirk Works Subaru is easily the largest producer on the east coast and in the top five, across the country. When you decide to make your own phone call, you’ll not only be pleased to meet Michael Nocera. You’ll may eventually also feel proud to be driving such a respected brand. More
My experience a Quirk Subaru was fantastic. Ben was great to deal with he was professional and a pleasure to buy from.. Overall I rate this 5 stars. Ben was great to deal with he was professional and a pleasure to buy from.. Overall I rate this 5 stars. More
Horrible experience at the Quirky Subaru with " manager " Mr Ryan M. . We take 2 cars for test drive on Friday with him and he told us " at Quirks they don't charge overprice on thier cars". He came to the c Mr Ryan M. . We take 2 cars for test drive on Friday with him and he told us " at Quirks they don't charge overprice on thier cars". He came to the car without a mask and we ask him to wear it. He was working in a different Honda with his Dad and he said change to Quirky cause they don't charge overprice. I was happy to hear it but in the next day he changed his speech. Because the Wilderness are new vehicles we took both to try. I called him in the next day and hes behavior was totally different. He was sarcastic, I ask him that we choice the Forester and also ask for 300 off. He told me " good try Max " (i was in shock). He said he needs to charge 1000 overprice cause we are from out of state. We were not a good bussiness to them, cause we will not be back to change oil, buy accessories( really?) . He said he will charge not 2k only 1k( on Friday he told us they don't charge overprice). He also said that we took 3hs test drive with him(If you work in the car bussiness never tell your customer that you waist their time). My wife was listening it and we were in shock. He also said we did not purchase the vehicle on the day and now we need to pay the overprice (good for you if you sold a lot cars). Mr Daniel Quirky, please as a customer check this associate, hes behavior is not what your company took years to develop a great trust relation build up. I will do bussiness elsewhere that's fine but he can not treat a client like that. I have 25k as a down payment. We can buy a Forester Wilderness at any dealership in the entire country. I asked him, great you sold all of yours why you can not sell me one of the 3 lefts without charging me overprice like you said yesterday the answer was" you didn't bought it yesterday, did you? " 😱😱😱Have my wife hear all that crazy conversation makes me feel upset and this is the reason that I am taking my time to write it to you. I called on Friday and I spoke with a lady and still waiting for a phone call of Tom the store manager. I hope he calls me. Please if you read it, give a extra training on him and if you have some " sales people" I know it will not be happening(not Managers). I will buy a Forester for a different dealership and honestly would love do bussiness with your store cause of the reviews. I drove from Providence to visit your store and even with the dust because of construction looks like a great place to do bussiness.this " manager " can not be part of this corporation or at leats a 300hs of training will help him to do his job the way is supposed to be. I hope someone contact me soon. More
Excellent experience leasing a new Impreza from Tim Long, the sales manager at Quirk. No runaround, informative, gave me the straight story on where things were at in this crazy car market, and made me a ver the sales manager at Quirk. No runaround, informative, gave me the straight story on where things were at in this crazy car market, and made me a very fair deal on a 5-door sport model that was on the lot. I left to check out other cars after our initial discussions, and came back to make the deal two days later. No high pressure tactics. Really excellent experience. Would recommend to anyone. More