Quirk Volkswagen MA

New Car Lease I was very, very pleased with the overall experience at Quirk Volkswagen! Excellent pricing. Attentive customer service. Not the difficult experience I was very, very pleased with the overall experience at Quirk Volkswagen! Excellent pricing. Attentive customer service. Not the difficult experience people dread. Thank you Neil and Jason! More

Great Tiguan SE Experience I recently bought a VW Tiguan and had a great experience working with Ken, Jason, and Neil. All three helped me to understand the features of the car I recently bought a VW Tiguan and had a great experience working with Ken, Jason, and Neil. All three helped me to understand the features of the car and maximize my pricing options (including a corporate partnership with my employer that I wasn't aware of). I've already recommended Quirk VW in Braintree to friends. They're a trustworthy, knowledgeable team! More

Visit at this location on two different occasions by far one of the best volts wagon dealership so I have dealt with their attentiveness and pricing attracts me into continuing to buy from them I will defin one of the best volts wagon dealership so I have dealt with their attentiveness and pricing attracts me into continuing to buy from them I will definitely be bringing my business to Quirk Volkswagen again thank you More

The Worst Sales Experience of My Life My recent experience leasing a 2019 Jetta from Quirk was so poorly handled I wonder how they can stay in business. I have leased multiple vehicles fro My recent experience leasing a 2019 Jetta from Quirk was so poorly handled I wonder how they can stay in business. I have leased multiple vehicles from this dealership over 10 years and spent a great deal of money with Quirk, and yet I was treated in manner which can only lead me to conclude that they do not value my business. The sales representative lied to me and told me that the vehicle included a satellite radio, an issue we reviewed at least 4 times, and then AFTER I signed the contract I was informed that the vehicle did not include a satellite radio - literally the ONE specific capability I had asked for in the new leased vehicle. So either the salesperson deliberately deceived me, or had paid no attention to my request. I'm confident we would all agree that neither alternative is acceptable sales behavior, by even the lowest standards of professionalism. Then when I asked the Sales Manager for assistance, he expressed deepest sympathy but offered to do absolutely nothing to address the situation. When I asked for assistance with installing the satellite radio - which I had to purchase separately myself! - he stated in a rather cavalier fashion that the dealership would not provide any assistance with the the installation of the satellite radio and this was not his concern. No further form of redress was offered, and the one request I made was turned down flat. Based on this experience I would caution anyone from investing their money with Quirk as it seems likely that there are other dealerships that will treat you with honesty and respect for your investment. They clearly have no qualms about losing a longtime customer through dishonest behavior. Overall a very disappointing experience, and I shall not be returning. More

Delivered on their promise. I shopped several VW dealerships in search of a 2016 Touareg TDI diesel. The management of Quirk VW had the exact vehicle we wanted. We had to wait I shopped several VW dealerships in search of a 2016 Touareg TDI diesel. The management of Quirk VW had the exact vehicle we wanted. We had to wait 9 months for the EPA to approve a modification. Went they were completed, the car was waiting for us, as promised. We have nothing but praises for VW and the Braintree Quirk dealership. More

Price hidding I went to this dealership for changing my breaks yesterday, because I thought the price was reasonable. For changing breaks for both front and rear, I went to this dealership for changing my breaks yesterday, because I thought the price was reasonable. For changing breaks for both front and rear, they gave me the price was $800+tax, I was very happy with this price. Based on the prices I got from other dealerships, I didn't trust the price from this dealer at the beginning, so I called them more than three times and got same answer every time. Therefore, I drove to this dealership and took me more than an hour due to traffic. I have confirmed the price which was same as previously mentioned again before gave him my car key and I still had a little bit of worries the tricky of price when I left the dealership. However, human's direct sense always be true. I got a call form the guy of this dealership when I was on the way back to Boston, and the guy told me he gave me a wrong price and the true price would be $1000 in total. OMG, the dirty thing finally was truly happened. Yes, I was not wrong, I got the call on my way back to Boston. I thought this was the truth, the guy believed I won't go back even with higher price, because I will waste a lot of my times if I don't take his price. After negotiation, he gave me the final price was $900+tax. I had to accept it because I didn't want to waste my time any more. I thought this dealership was unprofessional and should be honest all the time. I won't complain if they told me the true price at the beginning. It is very disgusting for playing this tricky to his customers. More

7 VW's and counting I have had 7 Volkswagens and my last three have been through Quirk. There is a reason for that!! Highly recommend this place for a new or used car/S I have had 7 Volkswagens and my last three have been through Quirk. There is a reason for that!! Highly recommend this place for a new or used car/SUV whether it be a purchase or lease, they will get you driving your new VW with as little hassle as possible. In particular, Mike Kingsley, the salesman that has helped me with my last two leases, is the best! A great guy who doesn't use pressure tactics and makes the entire process feel effortless due to his relaxed demeanor. I just leased a 2018 Tiguan and could not be happier!! More

They have the ability to cut my key but they won't do it I called today to ask about having a key that I acquired through a friend (brand new, never programmed or cut) cut and programmed to my 2002 VW Passat I called today to ask about having a key that I acquired through a friend (brand new, never programmed or cut) cut and programmed to my 2002 VW Passat. The guy who answered the phone first said that they could do it and that they had the key cutting machine, but he just had to check with a manager about the possibility of just paying to have the key cut, and I could possibly program it myself. I was on hold for quite some time and then when he came back he said that the parts department guy said they would only cut and program keys that THEY sell (which cost $300). I was willing to pay for the programming AND the key cutting, but he still said they wouldn't do it unless I purchased the RIDICULOUSLY expensive key from their dealership. THANKS FOR THE HELP, QUIRK VW! I just got this Passat, and live right down the street from this dealership and was planning on getting all my service done at this dealership. NOT ANYMORE. I hope loosing a long time service customer was worth your stupid policy about not cutting and programming keys that aren't OVERCHARGED for at your ridiculously expensive parts department. SEE YA! More

Highly recommended Thanks to Vadim for a lot of help,very professional,great job. I am very satisfied with my car and they give me really great deal. Vadim can work wi Thanks to Vadim for a lot of help,very professional,great job. I am very satisfied with my car and they give me really great deal. Vadim can work with your budget. More

2017 VW Passat SE Love my new Passat SE w/ Tech. Jason and all of the crew of Quirk VW were great to work with. The overall experience was very fast and I was able to Love my new Passat SE w/ Tech. Jason and all of the crew of Quirk VW were great to work with. The overall experience was very fast and I was able to get in and out under an hour. More