Quirk Volkswagen MA

I hate buying cars! But when I pulled into Quirk VW with my wife, we were greeted by Bob Keough, the nicest sales person we have ever met. His professionalism and knowledge of the cars gave me a new outlook my wife, we were greeted by Bob Keough, the nicest sales person we have ever met. His professionalism and knowledge of the cars gave me a new outlook on car salesmen! The car my wife wanted was the VW EOS, a hard top convertible. Bob took his time to show her everything about the car and even took her on several test drives. We bought the car and and she loves it! When my wife is happy, I am happy. Thanks Bob.By the way... I went back a couple of days later and bought an pre-owned Ford F-150 from Bob. Two cars, same dealer...you can't get better than that! More

My experience with Mr. Keough was not my first. My wife purchased a used car from him before I purchased mine. Years later when I needed a car he was the first person I thought of. It was nice to find out purchased a used car from him before I purchased mine. Years later when I needed a car he was the first person I thought of. It was nice to find out he was still the same. He was polite, sincere and always seemed to go over and above to make sure we were happy. Bob makes you feel like you are the only customer that matters. I would absolutely buy another car from Bob should the occassion arrise. The whole process was made very easy and stress free! More

I have purchased 2 used vehicles from Quirk VW so far and both experiences were very pleasant and easier than I thought they would be. I dealt with Bob Keogh, who was very personable and friendly. He answere both experiences were very pleasant and easier than I thought they would be. I dealt with Bob Keogh, who was very personable and friendly. He answered all of my questions and happily dealt with my 4 small children who were with me the whole time. His patience and honesty was greatly appreciated and when I had a question a while later after the transaction, he returned my call promptly and courteously. I would and already have recommended this dealership to others and always tell them to ask for Mr. Bob Keogh. More

I have recently purchased a new Jetta from Quirk VW and I am very happy with the service that they provided me. They listened to my concerns and my needs and answered all of my questions.The whole process wa am very happy with the service that they provided me. They listened to my concerns and my needs and answered all of my questions.The whole process was very easy and I picked up my new car same day. Great deal and great experience. More

I have known Mike and Jay for a number of years and expected good service....I was not disappointed....Mike and his team including Matt V were professional, thorough, offered competitive pricing and gr expected good service....I was not disappointed....Mike and his team including Matt V were professional, thorough, offered competitive pricing and great selection of vehicles both new and pre-owned.A great place to do business!!!! More

My experience was pleasant! I found the car that I wanted within the price range I needed. I wished cars did not cost so much! but other than that timing could have better co-ordinated for my pick of the car within the price range I needed. I wished cars did not cost so much! but other than that timing could have better co-ordinated for my pick of the car. The staff was curteousy. It was also nice that they followed up with scheduled appointments. More

I am a female first time buyer who is very untrustworthy of sales departments, in particular the car business. When I visited Quirk, I was met with nothing but genuine kindness and honesty. Nick answered of sales departments, in particular the car business. When I visited Quirk, I was met with nothing but genuine kindness and honesty. Nick answered every question sincerely with no hestitation and nullified my suspicions. I definitely felt that I received fair pricing and accurate information, all the while being respected and not pushed in any way. More

I'd been car searching for about a month. I'd been to a few dealers to test drive different vehicles including the Ford Edge, Toyota Venza and finally the Volkswagon Touareg. At the Ford Dealership I went few dealers to test drive different vehicles including the Ford Edge, Toyota Venza and finally the Volkswagon Touareg. At the Ford Dealership I went to, surprisingly no one even came out when we were on the lot. At the Toyota Dealership I test drove on a Thursday and went back on Monday after making my deal on the phone to find they had bait and switched me. After such a major disappointment I was ready to be defensive and aggressive when I arrived at Quirk Volkswagen in Braintree. I had spoken to Jason Thompson on the phone earlier in the day and when I arrived I was greeted by Miguel Santana. I then found out that Jason was the Sales Manager and Miguel would be my main point of contact. But Jason was involved every step of the way and remembered me when I returned to have dFence installed in my car. Miguel was funny, courteous, knowledgeable, down to earth, and exceeded my expectations for customer service. His passion for Volkswagen is evident as is his desire to truly help you get the car you want, not the car he wants you to buy. I knew what I could afford and was honest with Miguel and he worked with me, and was honest with me (a rare trait in car salesmen) and I was able to drive home the same night in my beautiful 2008 Touareg with extremely low miles at a price I could afford. I met Matthew Venturini when they were getting my car ready to take home. He informed me about some additional options for protection for my new major purchase and when I explained to him that, while I agreed you can't put a price tag on piece of mind, I was pretty well maxed out on my monthly payment, he worked with me to get some great extras at an affordable price. I should also mention that the location of this dealership is a good hour plus from where I live, it's too bad because I'd love to have my vehicle serviced here, but it was worth the trip for purchasing it! I haven't bought a car in quite a while and it's an experience I think most of us dread. However, my experience at Quirk Volkswagen in Braintree was easy, fast, and exceeded my expectations throughout the entire process. I've recommended them to co-workers and friends and I recommend them to anyone reading this as well. More

Took delivery 3 hours ago of a VW CC for my fiance. Excellent car and delaership! It was well worth the hour drive!! We dealt with Quirk Braintree, Atamian, Commonwealth, Seacoast, Quirk VW Manchester Excellent car and delaership! It was well worth the hour drive!! We dealt with Quirk Braintree, Atamian, Commonwealth, Seacoast, Quirk VW Manchester NH (4 of these dealerships are 20 mins from my home). We chose Quirk VW Braintree. I called VW Braintree and got Jason the sales manager right off the bat- I explained the numbers from other places, he beat the price right over the phone within 5 mins and said when would you like to come down. We went to Braintree the next morning at 8:30, car was sitting waiting- Our Sales Rep was Joseph Andrade- EXTREMELY knowledgeable about VW, the rest is history. I was nervous about Quirk being high preassure/high volume sales but it was just the opposite. As soon as we walked in the door EVERYONE was helpful, assertive, and polite. No numbers changed at any point, everything was just as discussed over the phone. Matthew handled the finance aspect of the deal- very nice and helpful. Joseph our sales rep just spent an hour with us showing us the car for delivery, setup the bluetooth, radio, etc, and answered all our questions promptly and accurately. The price was unbeatable and for a car buying experience- flawless. More

Too pushy and dog & pony for my liking. The sales guy never listened to a word I said, attempting to push me to his sale. It back fired! How this technique is supposed to work is beyond me. The hype was never listened to a word I said, attempting to push me to his sale. It back fired! How this technique is supposed to work is beyond me. The hype was extreme and the communications were beyond terrible. Assuming the sale is one thing but you have to get the customer in the door first. The dealer had little inventory to choose from (GTI) and the pricing was only so-so. The turn off was Jason and his over kill approach. Stay away from here if you want a clean deal or the ability to express your purpose in shopping VW. Too "know it all" and cocky, a real disservice, a complete waste of time. More