Quirk Volkswagen MA

This was not my first car buying experience so walking This was not my first car buying experience so walking into it I felt like I knew what to expect from the dealership, salesman, and what to and This was not my first car buying experience so walking into it I felt like I knew what to expect from the dealership, salesman, and what to and not to look for in a car. I can honestly say though I was not prepared for, and was amazed by what I found. I went to a few dealerships drove a few cars and then driving home one night saw a little red Jetta that I knew was “the one.” I talked to the salesman who gave me a good deal right away and said he was going on vacation and that I could think about it and come back in a few days and work with his friend since it was already past closing time that evening. I did just that, got a loan through my husbands and my bank and was so excited. I went back two days later and started the paper work. With each step of the process the salesman put up road blocks. He created unnecessary stress and wanted my husband and I driving back and forth to the dealership multiple times a day for paper work that could just as easily have been faxed and saved us hours in the car and away from work. I finally said “I don’t care if the commission he is earning off this sale is $1.00, it is $1.00 he doesn’t deserve and I WONT pay him or pay interest on for the next 5years.” Suddenly my search became transformed into a search for a car salesman, I no longer cared about the car, I just wanted to do business with a nice genuine person. I went to close to ten other dealerships in New England looking at many cars and found many that I would have been happy to have but each time it was the salesman that I didn’t fit what I was looking for. Finally, after driving almost 2hours south of Boston and having another bad salesman experience my Dad insisted that we stop at Quirk on the way back because we were driving by it anyway. It was cold and pouring rain and not what you expect in the middle of August but as we got out of our car a smiling face came running out into the rain, Bob Keough. He asked me what I want and I said a Jetta and he said they had 500 and I needed to be more specific. I told him my price range and he showed me a few none of which wowed me. When I found one that wowed me it of course was sold. He asked what he could do to get me in the car I wanted, little did he know that he was already doing it. Just by caring, being nice, and a genuine person. I said I wanted one just like the one that was sold and he pulled one exactly like it except a little newer out of his hat. I didn’t even want to drive it, I was so tired and burned out on car shopping and salesman and mostly disappointment, but he insisted. We got in and he showed me all the bells and whistles and we noticed a brochure for a car seat in the glove box. We noticed 2 of the handles on the ceiling were hanging pretty loosely and there were three small spots where coco had gone flying. He guaranteed me that his service department could shine it up like new and then made sure to point out even though the child had obviously been a “xxxxxx” the previous owners had taken such good care of the car that the rims looked brand new not a scratch in sight! The moral of my story is that in this economy with car sales being at a 28year low all car salesmen should care about their customers the way Bob Keough does. I can honestly say I will not waste my time going anywhere else, cars are a dime a dozen and quirk has thousands to choose from but a genuine salesman is a diamond in the rough! More

Let me start by saying I NEVER write reviews, but after my experience with Quirk VW, and Bob Keough in particular, I felt compelled to do so. I was in the market for a used VW, went to several dealerships my experience with Quirk VW, and Bob Keough in particular, I felt compelled to do so. I was in the market for a used VW, went to several dealerships looking for a good price. I test-drove a used VW at Quirk, but was hesitant about buying used. Bob Keough and the sales manager Jason made me an outstanding offer on a new car that I would have been a fool to refuse. Additionally they gave me top-dollar for my trade-in. I could not have asked for a better experience. Bob Kough was so helpful, and honest. I normally cannot stand car salesmen because, lets face it, they can be shady. I did not get that vibe from Bob at all. He was great! So easy to deal with, worked hard to make this deal. Delivered my new car in a timely fashion AND he has been available via phone and email for questions. He actually calls back!! If you're in the market for a new/used car. Go to Quirk VW first - don't waste your time with other dealerships - seriously. Even if Quirk is far to drive, just do it. Ask for Bob Keough - don't waste your time with anybody else. He is the best, I've bought a lot of cars over the years, and have never, ever written a review - that's how impressed I am with the service I was given. I will recommend Bob & Quirk to all my family & friends, and I will be shopping here again when my spouse is in the market for a new car. More

I must say this was one of the most pleasant car purchases I have made. Al was extremely helpful and personable -- a joy to work with. I would not hesitate to recommend Quirk VW and of course, Al. I purchases I have made. Al was extremely helpful and personable -- a joy to work with. I would not hesitate to recommend Quirk VW and of course, Al. I purchased a 2011 VW CC, which is an absolute joy to drive. Pat V. More

Thanks so much to Bob Keough from Sales and the rest of the friendly, professional and knowledgeable staff for their patience with me during my car buying experience. They took the time to understand my si the friendly, professional and knowledgeable staff for their patience with me during my car buying experience. They took the time to understand my situation and find a car that fit! I would be happy to recommend Quirk and specifically Bob to my family and freinds. Great work! More

Great price-great service. I've had my 2004 jet serviced at a gas station until they couldn't fix it, quirk fixed it in less than an hour so I brought my sister in for a new car. When my sister was picking at a gas station until they couldn't fix it, quirk fixed it in less than an hour so I brought my sister in for a new car. When my sister was picking up the new car, my wife decided it was time for a new passat, thanks for the deal and thanks for the service, see you in 3000 miles More

i went to quirk vw had a great experience buying a car. my salesmen kenny elden sold me a great deal on a passat wagon. i love the car and it sutes me just right. Kenny called and even made my first servic my salesmen kenny elden sold me a great deal on a passat wagon. i love the car and it sutes me just right. Kenny called and even made my first service appiontment highly reccomend kenny and quirk vw!Best time going there and i left saying "I WANNA GO FAST"! More

i talk to mark on the phone he was excellent and helped me buy my new car what a great place to buy cars and so honest. i bought a passtete he showed me how to use the car and didn't sell me any of that ot me buy my new car what a great place to buy cars and so honest. i bought a passtete he showed me how to use the car and didn't sell me any of that other stuff that not need. also the finace departemtn was so helpfull in getting me the best loan possible. it was a agreat expee=rience i even sent my sister to buy a car. thnaks again More

Mark is extremely friendly and easy to get along with. He was so informative and was able to answer all of my questions. He made my experience easy. I would most definitely work with him again in the f He was so informative and was able to answer all of my questions. He made my experience easy. I would most definitely work with him again in the future. He's an excellent addition to your staff. More

SO,like anyone who needs a new car,I looked forward to this visit with as much trepidation as a trip to the dentist. I wanted to lease a new vw suv for 299 as listed on the website. When i asked my salesp this visit with as much trepidation as a trip to the dentist. I wanted to lease a new vw suv for 299 as listed on the website. When i asked my salesperson about the deal she immediately took me outside and showed me several Tiguans which I could lease for my budget(pleasant surprise) However she also showed me a Jetta Sportwagen which was fully loaded,came in my favorite color,and did not require premium fuel!!! So I got a great deal, on a car thats fun to drive ,and i left without any of the pain of the usual car jargon,or a root canal If you want to have a pain free car buying experience from some knowledgeable ,fun,friendly car people please visit Geri and Jason at quirk vw in braintree p.s. tell em Dee Dee sent you so i get my itunes gift card! More

i had a great experience at this dealership. the salesman i dealt with bob keough had all the answers for me. he followed up with me over a period of time and was never intrusive.although i did not puchase a i dealt with bob keough had all the answers for me. he followed up with me over a period of time and was never intrusive.although i did not puchase a vehicle at this time, iwould gladly go back and use this dealership and the salesman. best regards, peter boyd More