Quirk Volkswagen MA
Braintree, MA
Filter Reviews by Keyword
By Type
Showing 248 reviews
I signed a purchase agreement on an incoming 2011 Jetta TDI that I was told would be at the dealership in about 2-3 weeks. For 5 weeks I was told the car wasn't in yet and there were no status updates in t TDI that I was told would be at the dealership in about 2-3 weeks. For 5 weeks I was told the car wasn't in yet and there were no status updates in the VW system. I contacted VW cutomer care to see if they could give me an approximate date of when it would be at the dealer they told me it had been delivered and registered to someone already. The date it was registered to someone else was 2 weeks after I signed a purchase agreement on that car. I had the VIN to verify also. I would avoid this dealership and there shady sales tactics. When I asked when they would be getting me another car they kept saying "I have no idea when" and made no effort to help. I ended up buying a car from another VW dealer in Boston which happens to be the number 1 rated dealer in Boston according to this site and I can see why they are. More
I have been to this dealer many times in in past, had some very bad treatment, was a completely different experience this time, Jeff was great to work with. I would definitely see him first for my next some very bad treatment, was a completely different experience this time, Jeff was great to work with. I would definitely see him first for my next new car. I would also highly recommend Jeff to anyone looking to purchase or lease a car from Quirk. More
This is the second car I have purchased from Quick VW and the second time I've bought from Bob. I highly recommend that you work with Bob if you get a chance. Top notch. the second time I've bought from Bob. I highly recommend that you work with Bob if you get a chance. Top notch. More
I met with Remon Sharkawy after visiting another VW dealer that my family has probably purchased 8 VW's from in the past 10 years. I went to Quirk after meeting with the other dealer to do some compari dealer that my family has probably purchased 8 VW's from in the past 10 years. I went to Quirk after meeting with the other dealer to do some comparison shopping on a new 2011 Jetta SE- Quirk definitely has the power to beat any deal you can find elsewhere and close the deal quickly and efficiently. They are #1 for sales in New England and want to stay that way. Remon and everyone else i worked with at Quirk was great. Car buying in general can be very stressful and time consuming but I was extremely pleased with the level of service I received. More
This is the second vehicle we have purchased from Quirk VW in Braintree. In September 2010 we purchased a new VW and just purchased a pre-owned VW July 2011, both experiences were positive in every way. Ev VW in Braintree. In September 2010 we purchased a new VW and just purchased a pre-owned VW July 2011, both experiences were positive in every way. Every employee we had contact with at the dealership was friendly and helpful especially Bob Keogh our salesperson. Bob has a professional yet very personable manner and we felt like we were buying a car from a friend. We had such a good experience with Bob in 2010 that we called him directly when we found ourselves in need of a second vehicle. I would recommend Quirk and Bob Keogh to any friend or family member who is looking to buy an automobile. More
The employee we dealt with was Mark Gallagher. He was very professional and made us feel comfortable as soon as he introduced himself. We had been to a couple of other VW dealerships and were not able to very professional and made us feel comfortable as soon as he introduced himself. We had been to a couple of other VW dealerships and were not able to find the car we wanted nor were we able to work with either of the salespersons we had met. Overall the whole staff at Quirk was very friendly. Took our car in for an oil change and the service staff was just as nice. More
Working with Jason is always a pleasing experience. I have purchased over six vehicles from him and plan to continue to do so. Each time I work on a deal with him I am sure that the retention of my busin have purchased over six vehicles from him and plan to continue to do so. Each time I work on a deal with him I am sure that the retention of my business is his top priority. His knowledge of the product is unsurpassed by any. Each time I leave with a new vehicle I am happy because I got a great car and felt extremely comfortable with the deal. I look forward to working with Jason in the future and will continue to recommend him to my friends and colleagues. More
This is the second time we have leased a car from Quirk. I hate buying cars, but this place makes it so easy. Usually the ads in the newspaper are not accurate. Dealerships just use them to get you to come I hate buying cars, but this place makes it so easy. Usually the ads in the newspaper are not accurate. Dealerships just use them to get you to come in. We were looking at several cars that my daughter thought she wanted to lease. She really had her heart set on a Honda CRV. After looking at the newspaper ads, we would go to a dealership only to be lied to and never getting the deal that was advertised. She was so disgusted by the whole experience, she just stopped looking for a while. I finally talked my daughter into looking at the Tiguan because 3 years ago, we co-signed a loan for a friend at Quirk after seeing an ad in the paper. We went in and the deal was exactly the deal we saw in the paper. It was such an easy and wonderful experience. I showed her an ad in the paper and she said it's probably just a lie like the last 5 we looked at. My daughter called and asked if the ad she had in her hand was true and accurate. She was told it was. We went in. We were greeted at the door by Bob Keough. He was so friendly and wonderful to work with. My daughter was so surprised at what a different experience it was at the Quirk dealership than the others she had dealt with during the past month trying to find a car. It really is so refreshing to see a car in the paper and come into the dealership and see the car that is being advertised and be offered the deal that is being advertised. No lies, no runaround. It is just a wonderful experience. The only reason I didn't give the Overall Experience a 5 is because we requested Red Sox license plates and paid the extra money for them. When we went in to pick up the car the next day, they did not have Red Sox license plates on it. We tried to get this corrected quickly, but we have not been able to do that. It's been about a week now and we hope to have this corrected by the end of next week. It is a bit of an inconvenience, but all in all the experience was very good. This past February, my husband and I purchased an Audi Q7 from a dealership in Norwood. We will never buy another car from that dealership. A horrible experience. The customer service cannot hold a candle to Quirk Volkswagon. Our salesperson, Bob Keough, was exceptional and he is definitely the reason we will come back and buy or lease another car from Quirk. More
remon sharkawy was an excellent sales person to work with. Without a doubt the best car buying experience I've ever had. remon knows the product incredibly well and takes the time to answer ever questio with. Without a doubt the best car buying experience I've ever had. remon knows the product incredibly well and takes the time to answer ever question thoughtfully and thoroughly. I never once felt pressured to buy. His knowledge of Volkswagen engineering, safety features, and engine design was impressive. He truly has a passion for vehicle performance, safety, and the driving experience. I would have no hesitation in recommending remon for your next used or new car purchase More