
Quirk Nissan
Quincy, MA
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This rating is given because since economy tanked, I believe Quirk Nissan is charging me much too much for repairs I didn't need in the first place. Car is high end Nissan Murano, bought there 5 yrs ago believe Quirk Nissan is charging me much too much for repairs I didn't need in the first place. Car is high end Nissan Murano, bought there 5 yrs ago and serviced there exclusively. Went for annual check up as muffler was making noise; said I needed $4500 worth of repairs. Took to another, independent, AAA-approved car repair shop who wins contests for his work and ethics who said (1) ball joints were great--didn't need replacement at all and he put car up on rack to prove it(saved $2000); (2) repaired tire for $17.50 (savings $900 as Quirk said I had to have 4 new tires immediately--I had just passed an inspection so I was doubting the repairs right away); muffler which did need to be replaced(replaced 2 pieces with genuine Nissan parts at $90/hour for labor v. $150/hr at Quirk) (savings %600 on parts and labor). By finding an honest repair person who told me and showed me the real problems with my car, I saved $3,900 and my car is purring!!!! If this is how they treat long-term customers then I'm not going to use them anymore. My car just went out of warranty anyway so I have nothing to lose. More
so I just saw this review and thought I would add some interesting review. Bought an 05 maxima and was told it was a single owner which after I bought found out it was a lease (my fault for not checking). interesting review. Bought an 05 maxima and was told it was a single owner which after I bought found out it was a lease (my fault for not checking). then the car wouldnt pass inspection and had engine problems. They couldn't diagnose the problem and thus couldn't fix it properly. Never got fixed and I had to take it to an external repair shop and pay out of pocket for it not to mention I paid top dollar for this car (got smoked for my trade and they added about 2500 additional dollars). thats when my gf said when she signed the papers. look my point is i'm currently taking it to the next level and plan seeing them in court in the fall. Do your homework and don't buy here. I made a deal with a sales man after he was a little pushy and I blew up in his face. The following day my gf brought the trade and signed the paperwork and it wasn't even close to the deal we made less than tweleve hours ago. I went back to complain and they had me escourted off the premises. THINK TWICE More
This sale man (Jerry Dao)is not a honesty man. He gives the quote via email but he doesn't honor it when I show up at the dealer. He asks for +$1200 more. He says that he quotes for a promotion that I'm n the quote via email but he doesn't honor it when I show up at the dealer. He asks for +$1200 more. He says that he quotes for a promotion that I'm not qualified. However, he doesn't mention a word about this promotion and it's not a valid one of nissanUSA website. I saw another customer argued with him on the same problem. I would suggest everyone to stay away from this dealer and especially this saleman. Why do we have to buy car from dealer/saleman without integrity? In addition, if you were their customer and not happy with them, please call or file complain with NissanUSA and Consumer Affairs department of MA State. DD More
I'll give Vincent Guy the benefit of the doubt because he's new. However, after my third visit and being left sitting alone at a table for 1.5 hours (perhaps that's part of their game) and coming away wi he's new. However, after my third visit and being left sitting alone at a table for 1.5 hours (perhaps that's part of their game) and coming away with "no deal" and "we'll call you tomorrow" I decided to go elsewhere. I dealt with two different GMs ....one (I think it was Raj) was the HIGH pressure closer who really turned me off and then the "I want to be your friend" type...both HORRIBLE. Everyone was walking back and forth...and just leaving me to sit and stew. They offered me an insulting "trade" and they spoke "down" to me. Maybe they thought if I sat there long enough I'd just buy the car and get it over with. After that experience I would not have purchased a car from them if they did offer me the BEST deal...which they didn't!! There were too many sales guys, in cheap suits, doing nothing....put your guys in golf shirts and let your customers feel relaxed not stressed out! This was the worst "almost car buying" experience of my life. I think their slogan is "Quirk works"....no, it doesn't! More
The phrase "you get what you pay for" definitely applies. Great prices but poor service and sales. Very bad experience. But if you need a great customer experience this place is not for you. If you need a g Great prices but poor service and sales. Very bad experience. But if you need a great customer experience this place is not for you. If you need a great price and that's all, this place is for you. Sales guy was helpful upto a point since the overbearing finance guy was constantly involved and the sales guy needed his permission for anything. Manager was just a plain *ss (you can figure this out). Bad attitude along with cheap suit. After we negotiated a deal on the Murano SL, we decided that we wanted a SE with better packaging. Plain disaster once you sign a contract and want to negotiate for a bettter vehicle and a better commission for the company. So what's the problem??? I can't figure it out. After the sales is over, they are not looking to retain you as a customer. Just a "mark" and you are done. Never will go back. Made me so mad that I took off all the badging they had on the vehicle. More
I purposely avoided this dealership due to the negative reviews posted on this site. However, after working with Framingham Nissan and Malboro Nissan, with the later being very helpful but just not giving reviews posted on this site. However, after working with Framingham Nissan and Malboro Nissan, with the later being very helpful but just not giving me the numbers I wanted, I decided to go to Quirk for a test drive simply because I was in the area. I was not anticipating making a deal that day, although I had done some research on the Rogue and knew how much I wanted to pay. I worked with Billy, who was very helpful and friendly without being aggressive and pushy. After the test drive, I knew I wanted the Rogue, and we decided to crunch some numbers. I named how much I wanted to put down, how I wanted my down payment to include all the drive-off fees, and how much I wanted to pay a month. I was very surprised that the first pencil was only $30 more than what I wanted to pay a month, unlike other dealership who quoted monthly lease payments so high it was insulting. Eventually, we negotiated down to $5 more than what I wanted to pay a month including tax, and then I got more miles a month. The only reason I signed that day was because I got the deal I wanted. After that, Billy worked very hard to get the car ready for me to drive off in, and two days later, I was able to drive off in my brand new Rogue! More
had a pretty good experience at Quirk. I hadn't shopped there before, but the prices were good. i was looking at an Altima coupe, ended up buying a maxima. i loved the car, the price was right, the sales s there before, but the prices were good. i was looking at an Altima coupe, ended up buying a maxima. i loved the car, the price was right, the sales staff was... well they work solely on commission so they were pretty active. i wouldn't say 'pushy', but definatley 'motivated'. whatever, i didn't go there to make friends, i went there to get a good deal on a car. i'm actually sitting in their service dept right now getting my inspection sticker. (free wifi is a plus, btw) i'd recommend the dealership. it's just like all the other ones, and they are all the same really, this one just has the most cars and (usually) the lowest prices. More
There is only on guy to buy from if you go to Quirk Nisson That is Keith Krepon he made my experience awsome didn't get the bull like the other salepeople were spuing out there mouths. I love my new ma Nisson That is Keith Krepon he made my experience awsome didn't get the bull like the other salepeople were spuing out there mouths. I love my new maxima no other deaaler could beat the price Keith got me in New England. So if you need Nisson I would recommend if you go to Quirk Nisson see Keith Krepon he seemed to get the job done and what I wanted how I wanted it. and watch out theres 2 keiths there. More
Pushy sales guys and bad customer service. I was ready to purchase a car because I really wanted that car with those options and they were one of the only dealerships around that had it but I refuse to gi to purchase a car because I really wanted that car with those options and they were one of the only dealerships around that had it but I refuse to give my hard earned money to a dealership that treats there customers so poorly. Even the general manager was bad. More
I am currently shopping for a small SUV and I stopped by Quirk Nissan yesterday to take a look at Rouge. I was greeted by a salesman (his name is Dom) and after a little bit of chatting, he asked if I want Quirk Nissan yesterday to take a look at Rouge. I was greeted by a salesman (his name is Dom) and after a little bit of chatting, he asked if I wanted to test drive, which I did. After the test, he asked me if there was anything he could do to cut me a deal. I told him that I am still looking at my options and I was not going to buy yesterday. All of a sudden, Dom asked me for my social security # to check my credit and I refused to give him that since I wasn't going to buy. He flipped! He told me that I was wasting his time and he demanded me to give him $20 for the test drive. I said "you are kidding, right?". He looked at me with a straight face and said "no, do you have a credit card?". I, of course, refused to pay him. I was going to walk out of there and then, he told me "why don't I talk to my manager". He came back with the manager, who asked me what I thought about the car and if they can cut me a deal; I said no and then I asked "what is the deal with the $20?". The manager looked surprised and I explained that the salesman asked me $20 for test driving. The manager asked him "did you?"; Dom looked all embarrassed and said "I was joking", which obviously, he wasn't. So, the manager told me that he would talk to Dom. I have never heard of anyone who would pay to tesst drive a car and this is one of the most ridiculous moment in my life. Bottomline, the salesperson reflects how the dealership does business. DON'T SHOP THERE!!! More