Quirk Nissan
Quincy, MA
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I have been "car hunting" for about a year now since my 96 mercury sable hit 80000 miles. 40000 miles later I visted quirk nissan just to browse for a car. Honestly, I always told myself I would not buy an 96 mercury sable hit 80000 miles. 40000 miles later I visted quirk nissan just to browse for a car. Honestly, I always told myself I would not buy another car until I was sold on one! So I had no intentions of purchasing a vehicle that day! I gave the kid excuse me Mr. Andrew Resende-Gomes, who approached me outside a hard time just to see if he knew what he was doing and talking about! I used every excuse in the book! Told him there nothing you can do today to make me buy a car and he answered in calm a professional manner that most of his customer say the same exact thing but before they know it there driving a new car home the same day! To tell everyone who is reading this the truth that is excactly what I did too from the great deal he gave me. Andrew took on the initiative on selling me a 2008 nissan altima! Finally I found a saleman! He is good and can handle any situation for being so new to the car business! His customer service was excellent, he made me feel like I was at home the whole time. I would recommend Andrew to all of my friends and family for sure! Matter of fact, anyone that's in the market for a used car and wants an amazing deal call Andrew at 617 249 5511. You won't be dissapointed! :) More
They were very helpful and friendly. From the minute I walked in they were not too pushy or over the top. Let me do what I needed and allowed me to take my time. I left there with the car I wanted and the walked in they were not too pushy or over the top. Let me do what I needed and allowed me to take my time. I left there with the car I wanted and the price I wanted as well. I look forward to working with Quirk Nissan in Quincy in the future. More
This was my first experience with this particular service department and it will definitely not be my last. Chris in service is both friendly and professional. He took what could have been a bad situation department and it will definitely not be my last. Chris in service is both friendly and professional. He took what could have been a bad situation and made it into a good one. You really can't ask for any better than that.Well done! More
I bought a Nissan Altima in October; price and buying process were fine. However, the car has broken down four times in the first 3 months, 2000 miles: On each occasion it has failed to start, with the e process were fine. However, the car has broken down four times in the first 3 months, 2000 miles: On each occasion it has failed to start, with the electronic push button ignition failing to recognize the key. After multiple tries it then does start. The first time the AAA got it going, and the Quirk service people replaced a switch in the braking system. Four days later it did it again and had to be towed in to the dealership. After keeping it for a week Quirk said they could find nothing wrong , and said to bring it back if it happened again. Etc. There obviously is something minor wrong in the electrical system, but since it only happens intermittently they can't find it. The car has now been in the dealership on three occasions, with an appointment for a fourth visit pending. The management team in the service area is friendly enough, and willing to keep checking the car out, but they are unable to do more than that. Talking with overall management they are unwilling to recognize responsibility for the car, and have referred us to Nissan nationally. Nissan nationally says Quirk hasn't given up on trying to fix it so they are unwilling to do anything. and meanwhile, I have a car I am unwilling/unable to drive at night or outside the Boston area, for fear that it won't start when I need it to get home.... More
Prior to going to Quirk of Nissan I hated and was anxious about Dealerships. I never liked the way I felt walking through the door (always felt like I was attacked). Quirk of Nissan changed the way I feel about Dealerships. I never liked the way I felt walking through the door (always felt like I was attacked). Quirk of Nissan changed the way I feel about dealers / sales rep. The staff was EXTREMELY friendly , helpful, patient, and most importantly NOT pushy with me.. I walked in not expecting to make a sale and leave with a brand new car , and I ended up leaving my trade in and driving home the same day in the BRAND NEW NISSAN ROGUE.. I LOVE MY NEW SUV and I am very HAPPY to have purchased it from Nissan from Quincy, and would definitely recommend them to anyone else ! Debra More
I highly recommend Qurik Nissan and Jay Li. He was very helpful and answered all my questions. Finally a dealership were your not pressured and everyone trys to help you. The managers and finance guys took helpful and answered all my questions. Finally a dealership were your not pressured and everyone trys to help you. The managers and finance guys took the time to explain everything and answer any question you had also. More
Keith and Rich deserve a special thanks for the exceptional effort they took in getting me into a brand new car today. This was my second time doing business with Keith, who has since been promoted exceptional effort they took in getting me into a brand new car today. This was my second time doing business with Keith, who has since been promoted to manager and my first with Rich. Both took the time and listened to my every need to ensure I was placed in the right car at the right price. Their knowledge and their passion for excellent customer service make Keith and Rich the best! I left Quirk confident that I had made the right decision. Thanks guys! -Desire' More
By far the BEST car buying experience I have had. After deciding that it was a new Murano we wanted to buy I made a few phone calls to dealers with basic questions. All but Quirk (Wilfredo took initial cal deciding that it was a new Murano we wanted to buy I made a few phone calls to dealers with basic questions. All but Quirk (Wilfredo took initial call) played usual games and gave runaround to questions. Wilfredo was pleasant, straight forward and polite. Told me he had 2 cars on the lot that fit my criteria and to please come on down. Upon arrival and asking for Wilfredo I was told Yaw would be helping me. He could not have been more efficient with meeting our needs. After negotiating a bit he brought Ramy over. Expecting the usual sales tactics, I was pleasantly surprised at Ramy's professionalism. It took a while to get to where we wanted to be price wise but both he and Yaw were polite and did not once try any of the usual insulting sales tactics. I will be honest it was approaching 9PM, they were closing and I would not have needed much of an excuse to get up and leave. We got a very fair price on our trade as well as good value on our purchase. Yaw did a wonderful job delivering the car and was very knowledgeable. From start to finish including approval process (wish I knew finance persons name) these guys and dealership deserve an A+++. I would highly (and have already) recommend Quirk, Yaw, and Ramy to anyone considering a new vehicle purchase. More
This was our first visit to Quirk Nissan, and the process went smoothly and professionally from start to finish. Our salesman, Mike Morris, was friendly and attentive without being pushy, and answered all ou went smoothly and professionally from start to finish. Our salesman, Mike Morris, was friendly and attentive without being pushy, and answered all our questions thoroughly and knowledgeably. I work in technical sales myself, so I'm pretty familiar with sales techniques for big-ticket items. At no time during our entire transaction did I ever get the feeling that I was being unnecessarily upsold or pushed in any direction. Mike listened closely to what we said we wanted, and ultimately guided us to a vehicle that perfectly fit our needs. We complicated things slightly by trading in two other vehicles, but even that process went quickly and smoothly. Our finance person, Wilfredo, was also helpful, and guided us both towards and away from various maintenance and warranty options - again, based on listening to our needs, how long we were likely to keep the vehicle, etc. Overall, a very easy and positive experience - one of the better car-buying experiences either one of us has had. I should mention also that we are very particular about merchants we do business with and how we are treated - we've walked out of car dealerships within minutes in the past (including a different Quirk dealership several years ago) if we didn't feel we were being treated respectfully and professionally. We'd definitely recommend Mike and Quirk Nissan. More
Andrew assisted me with the purchase of my new 2010 Altima on 12/22/10. Right away he was very friendly and courteous. I was at total ease working with him. I found him to be really knowledgeable. Altima on 12/22/10. Right away he was very friendly and courteous. I was at total ease working with him. I found him to be really knowledgeable. Andrew and Jerry were able to negotiate a good deal and got me a good interest rate with the bank. I was very impressed at how smooth and fast the process went. Andrew is at the top of his game. He took take of everything. I would highly recommend this dealership to anyone in search of a new car, and make sure that they ask for Andrew. It was truly a great pleasure working with Andrew. More