Quirk Mazda
Quincy, MA
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Quirk Imports embodies what a professional business that emphasizes exceptional customer service should be. From beginning to end my car purchase was a success. I have never had an easier more enjoyable exp emphasizes exceptional customer service should be. From beginning to end my car purchase was a success. I have never had an easier more enjoyable experience buying anything as I did with this dealership. From the moment we walked in the door we were treated with the utmost respect and friendliness. We were greeted promptly by Kevin, one of the sales persons and he asked how he could assist us. Based on the requirements we gave him, Kevin was able to show us two vehicles in our year, mileage and price range. It also happened that one of the vehicles he showed us, happened to be one I saw on their web site. The vehicle was exactly as described on the site, Kevin was very knowledgeable about the key features of the Honda in general and the model we were looking at. Next, we wanted information about financing and this is where Michael the finance manager stepped in. In total from the time we walked in until we left 3 hours later, a decision was made, financing approved and a date (two days later) set to pick up our vehicle. To say that my niece and I were pleased with the friendly, efficient and knowledgeable personnel is an understatement. I expected that it would take us a couple of days and much running around to find the vehicle of our choice within our price range. I am happy to say that was not the case. While waiting to pick up our car, I was bemused, as another customer, who having completed their car sale, gave her salesman an exuberant bear hug. She could not seem to stop thanking him for his assistance. It was very nice to know that this was how they operated everyday and that I was not an exception on a good day. I sincerely thank Kevin and Michael for all their help, this was an extremely positive experience. All in all our experience was excellent and it was due to the personnel attention we received as well as the product purchased. I would recommend Quirk Imports to anyone looking for a vehicle. More
Just bought a new CX-9 from Quirk Mazda and really the experience couldn't of been better. I had been looking for a mid/large size suv/crossover for several weeks going to many dealers and I really wish experience couldn't of been better. I had been looking for a mid/large size suv/crossover for several weeks going to many dealers and I really wished I had come here first!! I called up and spoke with Kevin chan in sales to get a price on the CX-9. The price was great which made me a little nervous. Are they just trying to get me in the door? When I arrived later that night, they had the car pulled up and ready for a test drive and they were very patient seeing as I had my three rather loud children with me. Kevin really is truly a very nice guy and him and Michael make a great team! Michael made everything very quick and painless. Needless to say I bought the car that night and they even delivered it to my house the next day. Thanks Kevin, Michael and Quirk Mazda for a wonderful car buying experience! p.s. I love my new CX-9!!!!! More
Last Saturday (2/26) my wife and I saw Quirk's ad for leftover 2010 CX9's at a fantastic price. Being from NH we stopped the local dealer first who couldn't come close to Quirk's price. We then called leftover 2010 CX9's at a fantastic price. Being from NH we stopped the local dealer first who couldn't come close to Quirk's price. We then called and spoke to Dennis who told us they had 2 vehicles left. 1-1/2 hours later we arrvived, Kurt showed us the vehicle we wanted and we negotiated with Dennis over our trade in. We reached a deal and were on our way home in about an hour in our Grand Touring CX9! Kurt took the time to show us everything in the car including the blue tooth, clock, stereo etc. It was a very pleasant and painless experience. Everyone was truly professional. More
Best new car shopping experience we have ever had! They have a NO-PRESSURE, no nonsense approach to selling cars. Gone are the old school tatics and baloney that we consumers face at many other dealerships have a NO-PRESSURE, no nonsense approach to selling cars. Gone are the old school tatics and baloney that we consumers face at many other dealerships. Beyond expectations for courtesy and professionalism, they were more interested it making sure that we were comfortable with our choice of vehicle and the financial decision we all have to make when replacing an old car. Michael Luu sets the standard for the kind of person we all want to work with when buying a car. We bought a CX-7 CUV and it is the perfect vehicle for our lifestyle. The dealership is clean, modern and welcoming. The sales manager was smart and straightforward with none of the NONSENSE you see elsewhere where you talk to the salesman about price, ONLY to wait while he runs over to the sales manager for approval. For me it was a one time, no-nonsense conversation between him, the sales rep and I. We did not have to play the 25 minute negotiating game of back and forth on price that unfortunately is still all too common when car shopping. If you are considering a MAZDA, which by the way makes true drivers cars; not the boring utility boxes of their Asian competition, go to QUIRK. You will not be disappointed. Keep an eye out for a future review once I bring the CX7 in for my first or second scheduled service. More
A pleasant experience buying a car. Very responsive and accommodating without any pressure. Financing was quick and competitive The sales reps new the product well and thoroughly explained the features o accommodating without any pressure. Financing was quick and competitive The sales reps new the product well and thoroughly explained the features of the vehicle. They took the time to explain where everything is and how it works before I drove off. More
Lou and Michael were beyond helpful and friendly. They answered all of our questions honestly and concisely. Both were extremely knowledgeable about the product line! We came in because our 2008 Scion tC answered all of our questions honestly and concisely. Both were extremely knowledgeable about the product line! We came in because our 2008 Scion tC was totaled and we needed a new car. The Mazda 3s we purchased is a HUGE upgrade over the Scion. They were willing to negotiate on price and helped us with excellent financing! Overall an excellent car dealer experience. More
This is my 2nd Mazda but my first stop at Quirk Mazda and I have to say what a wonderful experience. My family have purchased two other vehicles from Quirk Ford and we have written of Quirk for a long time s I have to say what a wonderful experience. My family have purchased two other vehicles from Quirk Ford and we have written of Quirk for a long time since the service both in sales and the auto shop was awful. But Niman and Dennis has made the sales experience wonderful, no pressure from either guy and both were laid back/fun. I wasn't too crazy about Ray (finance) because I felt like he rushed us to get all the paper work done. I'm not sure if it was him rushing us or if he just talked so fast it felt like we were being rushed. Even being rushed he did explain everything to us and he was more than happy to take our questions. But if he happens to read this maybe if he slows down a little bit people won't feel as rushed. Overall, the experience was great and I would definitely recommend ANYONE to purchase their next car at Quirk Mazda. More
My husband was researching pricing on a CX-9 and noticed a good year end price for a 2010 at Quirk. The dealership is a bit out of our way, but we ended up calling and then visiting. Our experience dealin a good year end price for a 2010 at Quirk. The dealership is a bit out of our way, but we ended up calling and then visiting. Our experience dealing with Kurt (the salesman), Mike (Finance) and Phil (General Manager) was a very pleasant one. We have had difficult experiences at other dealerships in the past where the negotiations were confrontational and stressful and we felt like we always had to be on-guard with the dealership personnel. That was not at all the experience at Quirk. Kurt, who we spent most of our time with, was extremely professional, knowledgeable, friendly and candid. Mike and Phil were very professional and friendly as well. We arrived at a very good price (new car and trade in), never felt pressured, and there were no tricks or hidden agendas. The process was quick and pleasant – like buying a new care “should” be. Thanks for that, Quirk, it was a pleasant surprise! We would certainly buy from Quirk Mazda again and would recommend a friend. More
Prcoess was very quick and easy. They were great about working with me and creating a good financal option allowing me to pick up the Speed3 I was looking at. Very friendly and by far the quickest and ea working with me and creating a good financal option allowing me to pick up the Speed3 I was looking at. Very friendly and by far the quickest and easist visit to a dealer. Would reccomend taking a look at what they have to offer. Didn't get what I went for but left with something even better More
I've recently purchased a new Mazda 3 from Quirk Mazda. My experience was wonderful. I was helped by NiMan and he suggested a couple cars based on my needs and I was able to test drive a few cars. When we My experience was wonderful. I was helped by NiMan and he suggested a couple cars based on my needs and I was able to test drive a few cars. When we sat down to talk financing options, the finance manager Mike Luu sat down with us and gave me a few options and I found one that fit what I needed. I signed that paperwork, paid my down payment and was in my new Mazda 3 Sport in less than 2 hours! I would definitely recommend anyone looking for a car to go in and look for NiMan and Mike. I promise you will not be disappointed. More