Quirk Chrysler Jeep
Braintree, MA
Filter Reviews by Keyword
By Type
Showing 287 reviews
Worst customer service I was in this dealership a couple of days ago. I had a general interest in a Jeep and was looking to learn more about them. Almost immediately the sa I was in this dealership a couple of days ago. I had a general interest in a Jeep and was looking to learn more about them. Almost immediately the salesperson started pushing the sale. One thing that was annoying was the prices they offer on their website are probably not the price you're going to get. They have a bunch of qualifiers on them and I would assume it's very seldom that someone meets all of the criteria. I know many dealerships do this but there are plenty that don't and I'd rather not be deceived to get me in the door. The Jeep was ok but was priced higher than an identically equipped Jeep at another dealership. I tried to get an explanation about this to see if they would try to match the price. The reason I was given didn't make any sense and when I asked additional questions to try and understand he just said "Why don't you just go there and buy it then?" Very rude and condescending. That's when they lost my business. I went to Chrysler 24 dealers and got much better service. No one was pushy and the price on the website was the actual price of the vehicle without any hoops to jump through. Night and day experience. Also, I got $3,000 more than they offered me for my trade-in at the other dealership. Save your time and your money! More
Service means service Had my truck serviced here. They were prompt and respectful. They took care of my requests called me with other issues and repaired all recalls. I’m v Had my truck serviced here. They were prompt and respectful. They took care of my requests called me with other issues and repaired all recalls. I’m very happy with the service department here and look forward to continue business with quirk Jeep. It will be my first call for service or trade in. William Fuller (Bill) was not only courteous but very knowledgeable. Thanks Bill More
HORRIBLE LIARS Terrible place. Easy to get a lease. But once your lease is done ... if you try to return your end of lease they won't accept your vehicle back with Terrible place. Easy to get a lease. But once your lease is done ... if you try to return your end of lease they won't accept your vehicle back with out you getting another lease from them. And force you to go to another dealer miles away to return the vechile. More
Surprised this dealer is still open This was the worst vehicle buying experience. They are so disorganized at the dealership that they took me for a test drive and didn’t even ask if I h This was the worst vehicle buying experience. They are so disorganized at the dealership that they took me for a test drive and didn’t even ask if I had a drivers license. My new vehicle did not have an owners manual, the did not fill up my def tank as agreed in the purchase agreement, and the inside of my new truck had grease pencil marks all over it. The sales manager agreed to cover the cost of a detail and to fill my def tank. Needless to say they still owe me money! They stopped responding to my emails and calls so I wasted my time to go to the dealership and ask what’s going on. The GM was supposed to call me back two days ago! My phone still hasn’t rung. I would never buy a vehicle from these people ever again More
Exceptional Service! Leased a Grand Cherokee from Quirk and was treated VERY well! Spoke with Raj first by phone and Rafael was our salesperson in store - prices were grea Leased a Grand Cherokee from Quirk and was treated VERY well! Spoke with Raj first by phone and Rafael was our salesperson in store - prices were great and our experience was first rate! More
I love quirk Chrysler Jeep So this is my second time dealing with quirk. I’ve leased two vehicles from them and Gary is my dealer. He is amazing!! He works with you he’s patient So this is my second time dealing with quirk. I’ve leased two vehicles from them and Gary is my dealer. He is amazing!! He works with you he’s patient and NOT pushy like some of these other salesman types. Having a father who used to be a car saleman this is how it’s done. Work for the customer not just to make money. Gary is like that. Like I mentioned earlier I leased a vehicle from Gary 3 years ago. I walked in recently to just see my options and as I came to the door he greeted me “kerry has it been 3 years already” every time I had been in to get my car serviced he always came over to chat and make sure I was still happy with my car. This is why I just got another from him. If you are looking for a new or pre owned vehicle don’t even hesitate to check out quirk in braintree and ask for Gary!! More
Quirk is a ripoff to my experience. No longer pleased with this vehicle I recently purchased from Quirk. It was a ok buy $2k over market but the color I wanted, not even 2 months in and No longer pleased with this vehicle I recently purchased from Quirk. It was a ok buy $2k over market but the color I wanted, not even 2 months in and I'm about to pay $2,100 on a new sub frame that I was completely unaware was cracked rusted recently got bad enough to not be able to safely drive. Plus the warranty I bought to "be safe" doesn't cover the sub frame. In total the warranty covers $100. The damaged sub frame was the biggest issue with the neglect to inform me on my purchase. My small problem was not telling me certain speakers were busted costing me another $250 to replace. Yeah I could have checked a little further into the sound. The dials were turned so limited sound would be put out, negating anything. When I messaged Quirk about this problem, I did not receive a response. How considerate. Yet I receive email after email about 110% for my trade drove 48 miles they gave me $8k !!! $28000 less then I paid! They were slimy but ok when I purchased but don't seem to care once you buy their product, unless you continue to buy cars. Never buying at Quirk-y More
Quirk is not a dealership you want to go to Quirk is not a place you want to buy vehicle even if your spending $1000. The vehicles there from preowned to new are not in good condition except for Quirk is not a place you want to buy vehicle even if your spending $1000. The vehicles there from preowned to new are not in good condition except for the eyes. I don't know know where these vehicles come from but they're definitely not "good to go". I've been a mechanic for 29 years I went here with my daughter she was looking at new/used vehicles I tested 3 for her (which they hated & gave us attitude) All were very worn up the engines did not sound rightly ONE thing I must mention is too ask for the carfax it took them 3 hours to provide us with one which I found shady & it was cropped to not show the VIN. In the duration we were there 4 salespeople handed us over to the other very rude the manager was not accommodating and I blame him as well. But in total this is not a one man job and all in all it was a bad experience. More
Not accommodating, unprofessional, ignorant Bought a brand new car a 2 years back. Still has the warranty on it. I pay extra money every month to have this warranty. I bring my car into the ser Bought a brand new car a 2 years back. Still has the warranty on it. I pay extra money every month to have this warranty. I bring my car into the service department, they tell me have to pay $296 in a $50 service to have my car fixed, It was a lot of back and forth between me and the service department, because they never answered my phone calls and their mailbox is always full. We finally come to an agreement THREE weeks later and my car is fixed. I drive the car for a few hours and the check-engine light comes on again. I will never buy a car from this dealership or any JEEP again. Eric Ao the GM really screwedd me on this one! Save yourself a head ache and look else where More
SCAM ARTISTS FAKE REVIEWS FAKE CARFAX READ CAREFULLY- IM CURRENTLY IN THE MIDDLE OF A LAWSUIT WITH QUIRK JEEP THEY SOLD US A VEHICLE THE WONT PASS INSPECTION AND GAVE US A INVALID PASS THE READ CAREFULLY- IM CURRENTLY IN THE MIDDLE OF A LAWSUIT WITH QUIRK JEEP THEY SOLD US A VEHICLE THE WONT PASS INSPECTION AND GAVE US A INVALID PASS THE CAR IS ILLEGAL TO BE ON THE ROAD THE GM ERIC AO DID NOT MENTION THIS WHILE WE WERE NEGOTIATING THE ENTIRE DEALERSHIP IS A SCAM MY LAWYER HAS TOLD ME THIS PLACE AND QUIRK GENERALLY HAS BEEN SUED OVER 50 TIMES GOOGLE IT DONT BE FOOLED BY THERE FAKE GOOGLE REVIEWS MADE BY SALESPEOPLE LIKE THE 3 LAST 5 STAR REVIEWS THEY HAVE BEEN HARRASING ME AS WELL TELLING ME I CANT TELL MY EXPERIENCE IM AFRAID TO USE SOCIAL MEDIA AND ANY OF MY ACCOUNTS THEY WILL BE PAYING FOR THIS!! FAKE REVIEWS ON DEALERRATER LIKE THE LAST 5 all being 5 STARS UNSAFE VEHICLES SHADY SALE TACTICS SALESPEOPLE VERY RUDE THE DAY IS COMING WHERE DANIEL QUIRK AND HIS WOMEN ERIC AO ARE GOING TO PRISON AND CITIZENS LIKE ME WILL BE PAID BACK More