Quirk Chrysler Dodge Jeep Ram

Not honest with credit reporting Have your numbers ready and know your credit score! On july 1st 2017 went to Quirk in Marshfield. We had waited about a year to improve our credit sco Have your numbers ready and know your credit score! On july 1st 2017 went to Quirk in Marshfield. We had waited about a year to improve our credit score for a better rate. We walked in confidently with a much improved credit score..looked at a car, test drove it, then sat down to talk price. Sales person would not give us price until credit ran. We already knew our score so fine even though this is there way to keep the max price vs. what we are approved for. Manager comes back with a score 85 points below our score with some BS sales pitch..see you later, walked out will never go back. They prey on uninformed or people just to busy to get research done... More

Steve Barry is a fabulous sales person. Steve Barry has sold 3 Grand Cherokee vehicles to us. The most recent purchase was this week. He is extremely professional, knowledgeable and a real a Steve Barry has sold 3 Grand Cherokee vehicles to us. The most recent purchase was this week. He is extremely professional, knowledgeable and a real asset for this dealership. More

Don’t shop at this dealership till you read this! They lie a On Thursday April 13 2017, I was at the Marshfield Quirk dealership negotiating a deal. They were at 530 a month I wanted to be 500, so we were clos On Thursday April 13 2017, I was at the Marshfield Quirk dealership negotiating a deal. They were at 530 a month I wanted to be 500, so we were close but I was not going up any higher. So after having a good and transparent conversation with Scott the dealerships manager, I was heading up to the Braintree Quirk location to see if they could be any closer. At the Braintree Quirk I dealt with the manager Eric there. I told him where I was with their other location and that I just talked with Scott and he felt confident the deal was as good as I would see anywhere (and it is a good deal, but I wanted the 2% difference we were off to make a deal). Eric wanted to try to beat the number though and went to look at the numbers. This is where it gets sketchy. So he comes back and says he just got off the phone with Scott and he is now pulling the deal at 530 and if I want the car (keep in mind they share inventory so I’d literally be buying the same vehicle at either place) the deal would now be in the 580s. But here is the kicker Eric will do it for $5 less to put it into the 570s, but that is now $40 more a month than what I had for an offer about an hour earlier. So I was obviously offended that a person I had moments earlier had such a good conversation with would pull a deal just because I went to their other location. I was also weirded out because he knew I was going there and said nothing about pulling the deal to me personally. So after spending a few more minutes talking to Eric about how that offended me (with him apologizing several times) I left because the deal was high and not getting better. So I decided at that moment I was going to reach out to the head of the dealership group’s customer relations but wanted to hear from Scott why first. So I call and ask him why after such a good discussion earlier he was pulling the deal. Turns out he did in fact talk to Eric but never said any of the things Eric said, my deal is still available if I want it, and he has no idea why Eric said that. Now I’m angry instead of upset, because this slimy manager Eric instead of just telling me he can’t beat/match the deal I have, decided he would lie, make up a higher offer, and beat the inflated offer to screw me over and steal the business from Marshfield. Like WTF is wrong with people. So hopefully this is where it ends and it wasn’t all a ploy to get me to go back to Marshfield (because after all they are the same company). Either way DO NOT TRUST Quirk. I even reached out to the owner (I only got his assistant) which every day I call she reassures me he is in meetings till 3 and will contact me after… he still hasn’t. So to me, if you ignore this (as an owner) you clearly are in support of this behavior, and care nothing about customer experience. So again avoid this dealership and go elsewhere. You can get a great deal anywhere, so why go to a dealership that lies to you to get your business and clearly doesn’t care to apologize if they do mess up. More

Don't waste your time I feel that this dealership acted unprofessional and I would take Greyhound to California to buy a car before heading back down to deal with this plac I feel that this dealership acted unprofessional and I would take Greyhound to California to buy a car before heading back down to deal with this place. Rude and dismissive service when they learned that I would be financing elsewhere, disbelief that I'd secured the financing that I actually had, and a general undertone that my being there at 5 PM on a Friday was a colossal inconvenience for them. More

False Advertising Avoid this dealership at all costs. They send out advertisements and offers in emails only not to follow through on them when your're actually interes Avoid this dealership at all costs. They send out advertisements and offers in emails only not to follow through on them when your're actually interested. After receiving an email offer for 120% of my trade in value I responded saying that I was interested in a specific vehicle that they were advertising. I responded three times, twice to a sales representative and once to the general manager and never received any response. I happened to be in the neighborhood and swung by the dealership and was told that they couldn't offer both the listed price and the trade in value even though there was no print in anything saying the offers couldn't be combined. I made a call to the manager who said that they could do both offers but then proceeded to low ball my trade to make up for the 120% of value. He stated they used some database to get a value even though their emails direct you to KBB to get a value for the trade. In conclusion don't fall for their fall advertising and waste your time with lying salespeople and management. More

Thanks Wanting to thank you for such wonderful service. It has been a pleasure to work with Jake over the last two years. His is great! Wanting to thank you for such wonderful service. It has been a pleasure to work with Jake over the last two years. His is great! More

Fantastic experience from start to finish I came into the dealership looking to purchase a Dodge Caravan and was welcomed by Steven. He made me feel very comfortable and answered all my quest I came into the dealership looking to purchase a Dodge Caravan and was welcomed by Steven. He made me feel very comfortable and answered all my questions and concerns. I then had the opportunity of meeting Sam, one of the managers at Quirk. Both Sam and Steven were amazing and professional! They were very straightforward and didn't get into any unnecessary sales pitch. From start to finish, their car buying process was fantastic and went extremely smooth. I am truly happy and so thankful that I met both Sam and Steven at Quirk dealership. I would highly recommend going there if you're in the market for a vehicle and be sure to ask for Sam or Steven. You won't be disappointed!! More

Outstanding Customer Service....... Being put in the position of having to find a Jeep quickly due to an engine issue, I naturally started on the Cape looking for a new jeep, keeping wit Being put in the position of having to find a Jeep quickly due to an engine issue, I naturally started on the Cape looking for a new jeep, keeping with the let's stay local meme. Nothing less than a hot mess. Was lucky enough to call Quirk and have the phone answered by Patrick Cross. No aggravation, just a great deal! He is a great addition to your dealerships. He is the bomb! Picked the new Patriot this morning. Thanks so much! More

Pierre Fong He was so helpful I wasn't even looking for a new car and Pierre eased me right into what I wanted. There was no pressure.. He just new what to do. Qu He was so helpful I wasn't even looking for a new car and Pierre eased me right into what I wanted. There was no pressure.. He just new what to do. Quick and efficient!!!! Thanks pierre!!!! Very happy customer! More

OUTSTANDING SAY NO MORE No pressure at all showed me a number of Jeeps very informative Pierre Fong was patient thorough and true to his word. Got an amazing new 2015 Grand No pressure at all showed me a number of Jeeps very informative Pierre Fong was patient thorough and true to his word. Got an amazing new 2015 Grand Cherokee Limited and Pierre went over every last detail. Dave Shahvali the manager worked with me to get me a great trade in on my 2011 Jeep Grand Cherokee a little back and forth but I bought the Jeep that same day. Keep up the great work this the 3rd Vehicle I have bought from Quirk and this was by far the best experience I have ever had. Thank You More