Quirk Chrysler Dodge Jeep Ram

Disgusted I bought this truck new in Sept 2019. Within a couple of days after delivery, I noticed that there was a dent on the pass side of the bed that meets t I bought this truck new in Sept 2019. Within a couple of days after delivery, I noticed that there was a dent on the pass side of the bed that meets the tailgate. Upon further examination when you open the tailgate the pinch welds are pushed out due to this dent. This bed was dropped, or something dropped on it. When looking at the gap on each side of the tailgate, the drivers side is perfect while the passenger side is extremely close where you could not slide a piece of paper through it. The rear bumper is also pushed over to the drivers side. I figured this out the first time that I waxed the vehicle. I asked several times if this truck had been hit. I was told no. The bumper was straightened out taking a large pry bar to get it in place. 3 fender flairs had to be replaced due to them pealing away from vehicle. Tailgate does not open slowly compared to several other trucks I have tested. Sunroof does not close properly. Had glass replaced and same issue. Have been told nothing else can be done in reference to sunroof. Also can not fix alignment and dent without body work and painting vehicle. This is not an option. Took vehicle to another dealership who stated something was definitely wrong with sunroof and took photos of tailgate and dent. FCA is involved. I have asked several times to have a factory representative meet with me to look at vehicle. If it was not hit, then it left the factory in this condition. An area manager (Christine) was advised but never called me once or saw the vehicle. She calls dealership, speaks with them, and makes decisions. This is a total disgrace. I have been a long time customer and did not expect a vehicle with 12 miles on it when bought to have so many factory defects. I have asked the dealership to take this vehicle back with no success. Actually, the sales manager Scott who sold me the truck told me that" all sales are final, and there are no refunds". Really? Doesn't say that anywhere on m y paperwork or in the dealership. Allegedly a pre delivery inspection was done. Well they missed everything. I would not expect a vehicle with 12 miles on it would have needed me to look it over with a fine tooth comb. I was also told that these vehicles are mass produced, suggesting that these things are normal. This trucks window sticker was $ 60945.00. No where on the vehicle or sticker did it say ' this vehicle is mass produced and you should expect defects". They suck and would never buy a vehicle from them again. More

Good people in all departments Went down on a Sunday, met with George. Good guy. Helpful throughout searching, test drive, purchase and even after purchase. Finance (Bob) and Sal Went down on a Sunday, met with George. Good guy. Helpful throughout searching, test drive, purchase and even after purchase. Finance (Bob) and Sales (Dan) were straightforward, no bull. Got a good price. Probably could have fought for more, but was happy with what the package. Even after sale, they sent me digital copies of everything (window sticker, registration, financial paperwork) and then George helped when my plates failed inspection. Had a bad experience at Quirk Chevy in Quincy, but Quirk Dodge was a very great experience. More

Used Dodge Ram Purchase I just purchased a used 2017 Dodge Ram from Quirk Jeep/Dodge located in Marshfield Ma. The sales personnel were George Bailey and Pierre Fong. They I just purchased a used 2017 Dodge Ram from Quirk Jeep/Dodge located in Marshfield Ma. The sales personnel were George Bailey and Pierre Fong. They were above average and actually excellent to do business with. No pressure, pleasant, knowledgeable, and friendly. There was no BS and the experience I have to say was the best I've had in over 40 years of buying vehicles. I recommend them to anyone buying new or used. Thanks you guys! More

Uninformed Called up about a vehicle Advertised on the Internet, what they don’t tell you , there are crazy rebates ,that wouldn’t even apply to most people. W Called up about a vehicle Advertised on the Internet, what they don’t tell you , there are crazy rebates ,that wouldn’t even apply to most people. Whoever heard of a national realtors association rebate. What about the regular Joe that works hard and just wants to buy a car.?Where are the rebates for those kind of people ?who buy more cars than anybody during a calendar year.? What makes any other car buyer more important than another? More

2019 Jeep Grand Cherokee It was a stress free environment. Steve Barry (salesman) took his time explaining and answering any questions I had with my new 2019 Jeep Grand Cherok It was a stress free environment. Steve Barry (salesman) took his time explaining and answering any questions I had with my new 2019 Jeep Grand Cherokee. Thank you More

I experienced the best customer service! Not only did I experience great customer service with a great team, but they are very knowledgeable. I recommended this place to a few of my friends a Not only did I experience great customer service with a great team, but they are very knowledgeable. I recommended this place to a few of my friends and family. I will continue to come here and have my vehicle serviced. Thank you! More

Best service department I bought my Jeep year ago and have brought it back for all scheduled maintenance. Online scheduling makes it so easy! Everyone is so happy and helpful I bought my Jeep year ago and have brought it back for all scheduled maintenance. Online scheduling makes it so easy! Everyone is so happy and helpful - always making sure you are comfortable and informed. More

Lease buy out The sales, finance staff, as well as the General Manage know their products and will do their best is providing you with the best deal and best car fo The sales, finance staff, as well as the General Manage know their products and will do their best is providing you with the best deal and best car for your money. More

Great customer service. From start to finish it was a great experience. Staff was knowledgeable and considerate to my families needs. We walked out knowing we got the right c From start to finish it was a great experience. Staff was knowledgeable and considerate to my families needs. We walked out knowing we got the right car at the best price! More

Oil change This was just an oil change. My husband waited for the car. For the short amount of time I was there I found them to be efficient, professional, and n This was just an oil change. My husband waited for the car. For the short amount of time I was there I found them to be efficient, professional, and nice. What can I say? It was an oil change. Seemed great. More