Quirk Chrysler Dodge Jeep RAM Dorchester

Awesome reps!! I went to this dealership and talked to a finance manager about my situation and he handed me over to a sales rep and they both worked to find me a ve I went to this dealership and talked to a finance manager about my situation and he handed me over to a sales rep and they both worked to find me a vehicle with the options I wanted with an affordable payment. I feel like they really work to get you riding new and I will always go back to them for my vehicles. Every part of this dealership (sales, service, even parts) have great customer service skills!! Thank you guys for helping me!! More

Fast and Friendly Car Buying Experience! I've been shopping around for a 2019 Jeep Grand Cherokee Altitude for the last couple of months and got a few prices from other dealerships. Myles an I've been shopping around for a 2019 Jeep Grand Cherokee Altitude for the last couple of months and got a few prices from other dealerships. Myles and Sam of Quirk Dorchester were able to offer me the best price on my new vehicle, offered me the best trade-in value on my 2008 Wrangler, and offered excellent prices on the Platinum extended warranty and the wheel/tire warranty. Both Myles and Sam made the purchasing process very simple by running numbers for and getting my monthly payment down to where I wanted it to be. I feel confident I received a great deal and couldn't be happier with my purchase. Sad to see my Wrangler go, but can't wait to pick up my new Grand Cherokee next week! More

DO NOT RECCOMEND THIS DEALER TO ANYONE HAVE THEY LOST THEIR MINDS?!?... because they've definitely lost a customer!!! Purchasing from this dealer was a HORRIBLE decision. Not only did they HAVE THEY LOST THEIR MINDS?!?... because they've definitely lost a customer!!! Purchasing from this dealer was a HORRIBLE decision. Not only did they fast talk me into a ridiculous loan contract but now they are telling me that the 2019 Cherokee Ive been financing for not even a full year needs a new engine and it will not be covered under warranty. Here's my story.. I made an appointment to inspect concerns regarding my BRAD NEW Jeeps performance since I am still covered under warranty. Morning of my appointment the service rep Isabella was very attentive but clearly taunting and condescending. They had my car for 7 hours without updating me about anything. I reached out after 5PM to check status when Isabella then explained that they needed to replace a coil, were waiting for the part to come, and that it should be all set before they closed at 9pm. I suggested to just pick up in the morning to ensure it would be ready and she agreed. The next morning I was not contacted so sometime after 11Am I called to speak with Isabella and was told she stepped out and would return my call in 5mins. No call back after 20mins so I called and a different rep answered again trying to assure me that she'd call me right back. I simply asked this Rep for a realistic time frame to expect her call because I needed to make arrangements for picking up my car. He became agitated stating he was not going to argue with me (I was NOT arguing smh) then rudely hung up on me. Shortly after, Isabella called explaining that all services were completed on my car and that AFTER the Tech went to lunch he would do final test drive and then I could pick up my car. A few minutes later Isabella called stating that whoever performed my last oil change did not tighten the filter which caused an oil leak that had in turn damaged the engine and will not be covered under warranty due to the cause being negligence from an outside influence. I COULD NOT BELIEVE MY EARS!! I immediately went to the dealership and spoke with the service departments manager Dru Bailey, who although was very polite and empathetic told me there was nothing they could do and left me standing there confused and hopeless. Everyone that I tell this to agrees that this makes no sense... no smoke, no smell, no oil stains where I park. My last oil change was done in 2/2019 so had a leak been present that was so severe to cause damage to my engine why wouldn't any indicator lights come on warning me of an issue?? SHADY BUSINESS FOR SURE!! Everything was all good with my car until I had that negative phone call with the rep. Im so blown away by this experience and Quirks lack of quality service to consumers! I refused to take the car off their property until Chrysler investigates so now Im immobile in the meantime... a single mother of 3 who drives for a living. Any help/advice would be very much appreciated. ***I WILL NEVER REFER ANYONE TO THIS DEALER*** More

Best Car Buying Experience! This past weekend, my husband and I decided on a whim to pop into Quirk of Dorchester to look at Jeeps. We weren't going in with the intention of purc This past weekend, my husband and I decided on a whim to pop into Quirk of Dorchester to look at Jeeps. We weren't going in with the intention of purchasing a vehicle that day but the customer service was amazing! Lauren of Quirk is the best salesperson I have ever worked with buying a car. She was knowledgeable, friendly and really listened to our needs. Within minutes, I knew that I wanted to work with Lauren and purchase my next vehicle. Quirk had a wide selection of Jeeps on property to look at and test drive unlike some of the other Jeep dealerships that we browsed at. After test driving a Grand Cherokee, we decided to trade in my current vehicle and lease. The whole process was seamless and only took a couple of hours before we were walking out of the dealership as new car owners. The trade in value that I received for my Mazda was also extremely fair. I sincerely thank Lauren and the team at Quirk for making our car purchasing experience wonderful! More

Awesome place to work with! Great experience! Completed most of the deal through the internet. They were upfront and worked with me to get a payment and length of contract that w Great experience! Completed most of the deal through the internet. They were upfront and worked with me to get a payment and length of contract that worked for me! If you're in the market for a new vehicle, give Lauren a call! More

Nothing but Praise My man is physically challenged. Right when we arrived, the employees saw we needed help. They went above and beyond their job, to find him a truck th My man is physically challenged. Right when we arrived, the employees saw we needed help. They went above and beyond their job, to find him a truck that made him whole again. Thank You soo much!!!!! More

Excellent Customer Service, No pressure sales. Charlie and Rich were very attentive and professional, They worked with me and provided a very fair deal. No pressure sales from the team. Thanks. Charlie and Rich were very attentive and professional, They worked with me and provided a very fair deal. No pressure sales from the team. Thanks. More

great service great deal.. Lauren was professional and knowledge of the jeep was A+ when I would have a question about how something works Lauren had the answer in detail. you c Lauren was professional and knowledge of the jeep was A+ when I would have a question about how something works Lauren had the answer in detail. you can tell she's done her home work. outstanding she put most guys to shame ! More

Worth the Trip I drove in from the suburbs because Quirk's on-line pricing was better than I could get locally and it was worth the trip! I worked with Lauren and af I drove in from the suburbs because Quirk's on-line pricing was better than I could get locally and it was worth the trip! I worked with Lauren and after a couple of hours drove away in a new RAM 1500 Classic. The whole process was painless and I got exactly what I was looking for. Thanks again Lauren for making the buying process enjoyable. More

Purchasing a new car I would highly recommend quirk Jeep on Hallet st. I worked with Lauren and Robert yesterday and after about 2 hours I purchased a beautiful Jeep Compa I would highly recommend quirk Jeep on Hallet st. I worked with Lauren and Robert yesterday and after about 2 hours I purchased a beautiful Jeep Compass limited. It was painless and they got me exactly what I asked for. I’ve been a quirk customer for about 15 years and will continue to be one. A huge thank you to Lauren and Robert. More