
Quirk Chevrolet of Portland
Portland, ME
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Worst service department in history. Worst customer service experience(s) I have ever had. Tried to get my recall fixed in 2014, made an appointment for me, kept my car for 7 hours withou Worst customer service experience(s) I have ever had. Tried to get my recall fixed in 2014, made an appointment for me, kept my car for 7 hours without even realizing they didn't even have the parts in. Made a new appointment this week, was told a rental car would be provided for our "convenience" at our appointment time, was made to wait 1.5 hours to get the rental car to go to work. Please save yourself the headache. Get your recalls done at your local mechanic and submit re-payment paperwork to Chevy directly. Unbelievably bad. More
Professional and delivered what they promised!! Ken Sweet was my sales person. He was very professional and help me drive away with the truck that I wanted. He worked hard to get me out of my purcha Ken Sweet was my sales person. He was very professional and help me drive away with the truck that I wanted. He worked hard to get me out of my purchase of a new car that I bought a Lee Dodge that I did not like from day one. I think you for delivering what you promised and you have a customer for life. More
A Dealership for the Commoner Note the title of this comment, which means if you have even the slightest amount of 'common sense' about you (which by the way doesn't require a libe Note the title of this comment, which means if you have even the slightest amount of 'common sense' about you (which by the way doesn't require a liberal arts degree) you will be treated fairly and with respect. Do your homework, but most of all go prepared to make a purchase based on sound judgement and not some preconceived notions. And do yourselves a favor, don't fall victim to negative online reviews until you yourself make your own judgements. Online reviews are no more credible than 'Consumer Reports' are. The key in any thing in life is having realistic expectations. Which means if your history on paper shows you to be a dead beat than don't expect much from a tier 1 dealership, try shopping at a hole in the wall pay here with a warranty good to the end of the block. It is what it is. And we all have a right to make a living. And yes I know shopping for a vehicle is not always fun, especially when you show desperation, in that case bring condoms, cause even the Jesus Christ of dealerships will bend you over. (please note I knocked off two stars for quality of work because we had to pull the vehicle into the detail area for a minor spot clean no reflection however on overall experience) More
Not impressed Overly theatrical at the negotiating table. Salesman left a few times without even a word and grew more and more distant. Honestly, I don't think th Overly theatrical at the negotiating table. Salesman left a few times without even a word and grew more and more distant. Honestly, I don't think they were taking me seriously at all even though I was quite interested in the vehicle. Got a sob story from the manager about how the profit margin on the car was so low at the indicated price that they're making no money, etc. etc. Bought two cars from them previously, won't be going back anytime soon. More
I really needed a newer car, my requirements were small. Good on gas, lower car payments. Chris was great the entire time, helpful, knowledgeable and very friendly. In the end.. I left with a huge smile o Good on gas, lower car payments. Chris was great the entire time, helpful, knowledgeable and very friendly. In the end.. I left with a huge smile on my face, and a beautiful 2011 Nissan Juke! Thank you for making this happen Chris and Bryan!!! More
I was in the market for a new car. Trying every dealer in town, but I could always find a flaw that gave me the thought, "I do not want to buy a car from these people." I am glad to say that Quirk Chevrolet town, but I could always find a flaw that gave me the thought, "I do not want to buy a car from these people." I am glad to say that Quirk Chevrolet in Portland does everything correctly: knowledgeable test drives, friendly demeanor, letting the customer make a choice without pressure, and the paperwork. The paperwork help they did for me is greatly appreciated. The sale representative went over every detail and option clearly and the finance manager set up a very neat and organized packet of papers for my registration and DMV/BMV visit. My experience at Quirk Chevrolet was excellent! More
Very friendly and healthy atmosphere to buy a new vehicle. Chris was extremely accommodating and did everything to make sure we drove home in the right truck. I would recommend Quirk and Chris to any vehicle. Chris was extremely accommodating and did everything to make sure we drove home in the right truck. I would recommend Quirk and Chris to anyone who is in the market for a new vehicle. More
The sales person at Quirk Auto was knowledgeable, patient and applied no pressure in selecting a new truck. It was a pleasant experience purchasing a new 2013 Z71 Silverado. and applied no pressure in selecting a new truck. It was a pleasant experience purchasing a new 2013 Z71 Silverado. More
Outstanding sales person, finance person. They had the vehicle I wanted and the experience was outstanding from Brian to the Finance person. They schedueld the first inspection of the vehice and Brian has vehicle I wanted and the experience was outstanding from Brian to the Finance person. They schedueld the first inspection of the vehice and Brian has contacted us with follow up calls. Thank you. More
When I first went into the dealership I was apprehensive, not knowing if there would be anything I could afford. Chris was happy too work with me though and got me into a vehicle that day. I went home happ not knowing if there would be anything I could afford. Chris was happy too work with me though and got me into a vehicle that day. I went home happy with it and have been enjoying it since. Thank you Chris. More