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Quirk Chevrolet of Bangor
Bangor, ME
30 Reviews
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Showing 30 reviews
September 05, 2019
Liar's and thieves We have done business with the Quirks for over 35 years. But Carl Spencer and I will never step foot in an establishment owned by them again. We had We have done business with the Quirks for over 35 years. But Carl Spencer and I will never step foot in an establishment owned by them again. We had our 2015 Dually towed from NY and had them put a brand new diesel motor in it because we trusted them to do it right. They even called and said if we didn't put new injectors and turbo it wouldn't have a warranty. At this point we said we want all new parts put on this new motor nothing used that could void the warranty. Stood out back when we picked up the truck and Carl shook hands with Jack Quirk himself saying if anything happens you need to get it back here and we'll fix it that it's got a 100,000 mile warranty it's all brand new. Well Carl broke down in Ohio at 87,000 miles and about $5,000 later we found out they put the old injector pump on the new motor. The pump had 422,000 miles on it. So now Jack wants us to pay another $5,000 for labor and buy a new injector pump. Which should have already been in there. The motor started at 13,000 cost another $4,000 for new parts and we had no problem spending the extra for a complete new motor with new parts. Jack's response was we put used parts in these jobs all the time it's not covered. So people beware and make sure you don't pay for things that should be covered under warranty. I took my Dodge a while before this to their Dodge dealer who I bought the truck from and it needed a noc sensor they tried to charge me over $300 for that part and come to find out it was covered by warranty. because the Florida dealer changed it twice afterwards for the same part and never charged me a dime and gave me a loaner for a week a brand new truck.so I wouldn't trust any of the Quirks as far as I could throw them now. Had to contact GM directly for help because they are an independent dealership they can't make them do the right thing. The truck is at another dealership and GM is working to assist getting this truck back up and running. More
by Laurie
Employees Worked With
Jodi, Jeff, Andrew,the mechanic, and Jack Quirk
May 06, 2019
New Truck Purchase. Showed up at the dealership. We were approached by a salesman named Judah. He asked us what we were looking for. I gave him 3 things I needed in a tru Showed up at the dealership. We were approached by a salesman named Judah. He asked us what we were looking for. I gave him 3 things I needed in a truck. He showed us two trucks that fit our description, brought them out and had us test drive them. We chose one, asked for a trailer break to be installed and said we would pick it up when that was done. Picked it up a week later, Judah went over all the features with us and helped us with onstar and setting up our phones. The truck was full of fuel and washed. After less than an hour we were on our way. Great service and all our questions were answered. More
by Blktrk4man!
Employees Worked With
Israel Judah Isgro
April 05, 2019
Left scratches all along the side of my truck I brought my truck in for an alignment which took 2 hours. This is understandable because I just put a leveling kit in and I knew camber/ caster was o I brought my truck in for an alignment which took 2 hours. This is understandable because I just put a leveling kit in and I knew camber/ caster was out. They did a good job with the alignment but when I brought it home there were multiple deep scratches as well as a scratch down the entire driver side. More
by chevy1500
Employees Worked With
Janet Masnyk
August 05, 2018
Service Went in for a 10:30 appt and was told it would be a couple hours before it could be seen STRIKE1. Asked them to make sure headlights were at right ang Went in for a 10:30 appt and was told it would be a couple hours before it could be seen STRIKE1. Asked them to make sure headlights were at right angle..didn't know what that meant .asked me if I wanted them raised or lowered. STRIKE 2 $30. Did a diagnosis of engine light coming on said I needed a thermostat $150 ...this is free at AutoZone. Wanted $500 to put a $50 thermostat in. STRIKE 3. Out $150 for choosing QUIRK BANGOR. Would not recommend them to anyone. CROOKS More
by suepy
Employees Worked With
No
February 25, 2018
Salesman was great service is very friendly and helpful the wife and I love the experience , The whole thing took less than an hour they do whatever it takes to get y service is very friendly and helpful the wife and I love the experience , The whole thing took less than an hour they do whatever it takes to get you in the vehicle you want More
by Lee
Employees Worked With
Cody Ware, Greg Johnston
March 30, 2017
Great customer service Long story short. My 2011 Chevy 2500hd had blown the Transmission at approx. 144,000 miles. I was very disapointed in Chevy at this point because I Long story short. My 2011 Chevy 2500hd had blown the Transmission at approx. 144,000 miles. I was very disapointed in Chevy at this point because I have owned previous Chevy trucks. I have personally drove two Chevy trucks well over 300,00 miles with original motors and transmissions and not been to kindly to them. Chevy typically makes one xxxx of a truck. so, back to my 2011, the tranny blew on a Sunday. I immediately had it towed to Quirk Chevrolet in Bangor that day. The next morning , Blaine Clark called me back first thing Monday morning And explained the issues very clearly told me the cost and time factor.. Again long story short. Thanks to quirk my truck had a brand new transmission and was Ready to go to work on Tuesday . Got a love it !! Thanks the kind of customer service I like to give. " No Excuses , Just get it done" More
by Prentiss33
Employees Worked With
Blaine
August 10, 2016
Sales come before quality of service I had bought a truck at Quirks Chevrolet and traded my Harley in. The truck was great and the service department was wonderful. I noticed a year lat I had bought a truck at Quirks Chevrolet and traded my Harley in. The truck was great and the service department was wonderful. I noticed a year later they had not sold my motorcycle yet. I knew how good of a bike it was and offered to buy it back. They agreed and when I went to pick it up it wouldn't start, so I told them it was fine when I brought it here I expect it to be fine when I buy it again. They got the bike to start and when I got home it died again. Knowing bikes I knew they didn't take good care of the battery while it sat for so long. So I asked them to pick up a battery at their cost and I would install it myself. George said no they wouldn't do that, it was an as is sale. I said that it was in perfect condition when I brought it to them and I expected to be at least running when I got it back. He said they were not a bike shop so they did nothing to it. I said "WHAT"??? Not even an oil and lube job? George said that I got the bike and that was it. So I just hung up and resolved never to deal with that place again. More
by Roger Paul
Employees Worked With
George Masnyk
October 10, 2012
George was very easy to work with. The process was very up front and easy. Everyone took their time to make sure I understood everything along the way. I had a tour of thedealership. I really like the Q up front and easy. Everyone took their time to make sure I understood everything along the way. I had a tour of thedealership. I really like the Quick Lube area and that I am able to get an oil change there with out an appointment. More
by jmaz7840
Employees Worked With
George Masnyk
September 21, 2012
I bought a used car from Quirk - great experience! It didnt take forever, I had all my questions answered and didnt feel i was taken advantage of. Overall it was a great expereince and I would refer any didnt take forever, I had all my questions answered and didnt feel i was taken advantage of. Overall it was a great expereince and I would refer anyone to this dealership and Chris, my sales man. Price, rates, and quality of car was all better than I expected! Thanks Quirk Chevrolet! More
by paris8888
Employees Worked With
Chris
December 03, 2011
First I was insulted with my trade in they offered $4,000 and trade in value is $8,000 second the car i was looking at was priced at $17,998 and dealer retail on that car is only $13,000 third the sticker sa and trade in value is $8,000 second the car i was looking at was priced at $17,998 and dealer retail on that car is only $13,000 third the sticker said no known body damage and the bumper is crushed in and the mirror is busted and the paint is full of chips not only that but the vehicle has NO warrenty most places will give a 30 day 1000 mile warrenty this was at the portland dealership not bangor More
by biltray
Employees Worked With
chris
