Quirk Chevrolet

Poor Customer Service I had a horrible experience while looking to lease a 2018 Chevrolet Equinox. The sales rep was very rude and made it seem like I was wasting his time I had a horrible experience while looking to lease a 2018 Chevrolet Equinox. The sales rep was very rude and made it seem like I was wasting his time the entire time. We were working on negotiating a price but instead of caring about my needs he seemed more inclined on making the sale in order to get his commission. We took a test drive and he did not even try to sell me on the car or any of its features, instead he sat in the back and was relatively silent besides when he would give directions of where to go. Right off the bat he was very rude to us and was more determined on getting making the deal work for him rather than having it work for both sides. More

Bought new Traverse We dealt with Javier at Quirk for purchasing a new 2018 Traverse Premier. From the start, we got very competitive pricing and no-nonsense negotiating We dealt with Javier at Quirk for purchasing a new 2018 Traverse Premier. From the start, we got very competitive pricing and no-nonsense negotiating. When we left our licenses at the dealership, Javier went the extra mile and arranged to have them delivered to us that night. Very pleased with our overall experience. More

Deceptive advertising After seeing the savana van I wanted on the internet and 2 emails later to quirk to set, up an appointment I drive 1 hour and see a salesman that tell After seeing the savana van I wanted on the internet and 2 emails later to quirk to set, up an appointment I drive 1 hour and see a salesman that tells me all 3 savanas on their website are not in stock and they don’t know when they will arrive terrible way to treat a potential customer More

Chevrolet Final Review 08/18/2018 After everything I think is better to laugh then get more upset about all this, it felt like a joke. I went back on 08/04/20 Final Review 08/18/2018 After everything I think is better to laugh then get more upset about all this, it felt like a joke. I went back on 08/04/2018 to get a cover for the back of my truck (after my first review, they contact me and said they could put a cover for free) which I though it was great (Finally!) When I arrived I waited for about 15 to 20 minutes for them to tell me that the only way to get this done for me I had to change my review. I had to delete my original review and put more stars and after that they were able to put my cover. Also just a few days ago I got a call from my insurance company to tell me they had an issue with my car insurance because they wrote incorrectly the information at the registry. Incompetent should be the correct word to all of this, also to make the costumers to lie with their reviews is very unfair to the people who rely on them like me. That's why I'm taking this time to write what exactly happened at this location. Hopefully it won't happen to others or choose better and go to a different location. Review Updated: 08/04/2018 Got a better customer service, went back today 8/4/18 to get a cover for my new car. Thank you for the service. Original Review: 08/01/2018 I walked in and they were very friendly and it felt good. 2 days after, Monday July 1, 2018 to be exact; I went with my final decision and afterward when I got home I felt like I made the worst decision ever, and the day after I got more upset!. Reason #1: I got there at 5pm and left 5 hours later...5 hours later!! Reason#2: I almost got the wrong car! When I was signing the contract I realized I was getting a complete different car that I wanted and the name of my company was spelled wrong. Reason#3: The man (Brenden Smith) started to give me attitude for his mistake!. Reason#4: I had to go back the next day to get my car but they needed a legal paper. I struggled the whole day to get them this paper, and when I has heading to Braintree, I called (Brenden Smith) and he said to me they couldn't do anything that day because whoever is responsible to file those papers were closed and that I had to go back tomorrow again; I think a phone call would've help a lot to let me know! Do I need more reasons to be upset?! This is car that I'm buying and is not the first time buying one. The general manage needs to do a follow up on this. More

professional very helpfull and answered all pertinent questions..very polite and easy to understand all options available..went out of their way to address all con very helpfull and answered all pertinent questions..very polite and easy to understand all options available..went out of their way to address all concerns and took care of registration and insurance More

SO Impressed with This Service Team My experience at the Quirk Chevrolet Service center WELL exceeded my expectations. I went for an oil change and tire rotation, they got me right in wi My experience at the Quirk Chevrolet Service center WELL exceeded my expectations. I went for an oil change and tire rotation, they got me right in without an appointment, and the wait time was very limited. If you are given the opportunity to work with Benjamin Walsh, take it. He is awesome to work with. More

Great experience! Very happy with our experience at Quirk Chevrolet! I felt bad vibes at previous dealerships we visits and the vibe was so different here, right away! Very happy with our experience at Quirk Chevrolet! I felt bad vibes at previous dealerships we visits and the vibe was so different here, right away! Joel was wonderful!!!! Zero pressure! He made us feel very comfortable. Highly recommend Quirk + Joel! More

Beware Deceptive Advertising saw a 2018 Silverado 1500 4-door truck advertised on-line as list price $41,600 with $14,000 discounts. Sale price $27,600. Went to Quirk, took a tes saw a 2018 Silverado 1500 4-door truck advertised on-line as list price $41,600 with $14,000 discounts. Sale price $27,600. Went to Quirk, took a test drive, only to find out I did not "qualify" for all the discounts, so my price would be $34,400. When I questioned the sales manager he explained that the "fine print" on-line stated something like "sale price reflects 'all avaiable rebates and not all customers will qualify'" They then proceeded to try to get me into a lease on a $50,000 truck because he had "more promotional money" to apply... I left without a truck. More

Service center sucks I needed a new tire for my Chevy Trax and they told to come down and it will get done in no time because it was a slow day. I dropped off the car and I needed a new tire for my Chevy Trax and they told to come down and it will get done in no time because it was a slow day. I dropped off the car and went to do a few errands while the replaced the tire. I came back over 2 hours later and they hadn't even touched my car. After questioning what was taking so long they immediately moved my car to a different bay where it sat for another hour without being touched. After over 3 hours they finally replaced the tire and that took them only 15 minutes to do. I will never purchase or have my car serviced by Quirk again. More