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Queensboro Volkswagen

Woodside, NY

4.7
772 Reviews

53-21 Northern Blvd

Woodside, NY

11377

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772 Reviews of Queensboro Volkswagen

October 29, 2020

From booking the appointment to dropping off the car, to calling me in regards to what issues the car had to fixing the car, overall excellent service! More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar
October 29, 2020

After a questionable experience the last time I was in the service center, I was contacted by Emeily who wanted to make it right. She went above and beyond to be sure that I was taken care of and I couldn More

by samanthaseymour86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez, Andrew Dimaano, Christian Luna, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
October 29, 2020

I would have given a 5-Star rating but they forgot to reset the oil change light. I had to spend some time online looking for the appropriate fix. It was an easy fix but I didn't have to do it. Other tha More

by jlsotelov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivas
October 28, 2020

Chad was kind and incredibly helpful. Quick service. This location is very close and convenient to our home and I’m glad that we can use them when needed for service. Very happy with my visit. More

by DFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rajcooar
October 28, 2020

I got a good service, on time, the team is professional and friendly, the price is reasonable with some good quality, i recommend them strongly More

by salimov.nemouchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Luna, Chad Rajcooar, David Rivas, Jorge Suarez, Emeily Baichu, Riana Naidoo
October 28, 2020

Raydenisse was extremely kind and knowledgeable during our experience. She wasn’t pushy at all and we couldn’t be happier with the new Atlas! More

by pgiardina08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raydenisse Espinal
October 28, 2020

The staff is very nice and accommodating especially David and the manager Mr. Marco, thanks for being nice and professional, I hope you will never change. More

by vmontilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buritica, David Rivas, Emeily Baichu
October 27, 2020

Our car was recalled and we needed an oil change. Emily set up our appointment for the same week. Once we arrived the staff was courteous, we were checked in by Caesar and Chad, they even provided shuttle More

by PCADAVID90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar , Chad Rajcooar, Emeily Baichu
October 27, 2020

Great experience! Super knowledgeable and helpful salesman Mike Ramos. Very smooth buying experience. Mike was very honest and made everything easy for us. I would recommend him to people I know More

by Rodulfom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
October 26, 2020

They took forever just for an oil change and they didn't turn the light off so every time I start my car, it tells me I need an oil change More

by lindsayarbeit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Rajcooar
Oct 27, 2020 -

Queensboro Volkswagen responded

Thank you, Lindsayarbeit, for calling our attention to this matter. Please contact me directly at 📧customerservice@queensborovw.com Respectfully, Criss Castle, Marketing Executive & Director of Customer Experience

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