Queensboro Volkswagen

Super easy, drove in, was greeted with positivity and they got me checked in quickly. They discovered the need to replace an air filter and communicated it via email and I was able to add to the service they got me checked in quickly. They discovered the need to replace an air filter and communicated it via email and I was able to add to the service seamlessly More

Sebastian was amazing, my experience decreased when I passed to the finance department where after 4 hours they told me the price negotiated wouldn’t be respected due to my credit score. They could have passed to the finance department where after 4 hours they told me the price negotiated wouldn’t be respected due to my credit score. They could have informed before since I was with my two daughters. More

The lead-in was the very useful input from the receptionist that I was subject to summons in June as that was the expiration month on my car. One day later I brought the car in for inspection and receptionist that I was subject to summons in June as that was the expiration month on my car. One day later I brought the car in for inspection and a lube+oil change first thing in the morning where I was immediately greeted and processed and then proceded to the waiting area where I enjoyed an excellent bagel, especially good company with other patrons and perfect service from the staff advising me on how things were progressing. My car happened to be especially dirty and I appreciated receiving a courteous car wash when the work was done. In short, I am a GREAT fan of the service department at this dealership. More

I had what appeared to be a complicated wiring issue in my (new to me) car I bought used and Vinny & team was amazing! They have been in communication & thorough with this issue. I am so grateful! They ha my (new to me) car I bought used and Vinny & team was amazing! They have been in communication & thorough with this issue. I am so grateful! They have a customer for life now More

Excellent service. all employees were very helpful and polite. It was a pleasure to have a nice experience at a car dealership for the first time. polite. It was a pleasure to have a nice experience at a car dealership for the first time. More

First time buyer rebuilding my credit. Purchased the First time buyer rebuilding my credit. Purchased the 2021 Tiguan and I must say, my experience was amazing. The guys were extremely helpful and pati First time buyer rebuilding my credit. Purchased the 2021 Tiguan and I must say, my experience was amazing. The guys were extremely helpful and patient. Thank you to Dioris, Jose, and Mohammed Ali, you guys are the best! I was driving my car out of the lot within hours. Thank you again. More

Dealer is OK but they need more space for cars and people walk around try to service customers more comfortable and gave better deals on new cars walk around try to service customers more comfortable and gave better deals on new cars More

David was very informative and kept me updated all through the process. I would happily trust my car with David when the next service interval comes around. through the process. I would happily trust my car with David when the next service interval comes around. More

From scheduling to getting the work done, the staff were very professional and accommodating. It was also nice to get tact updates without me having to call. They were also very flexible and helpful with of very professional and accommodating. It was also nice to get tact updates without me having to call. They were also very flexible and helpful with off-hour drop off and pick up times. More