Queens Auto Mall, Inc. - Used Car Dealership New York

Awesome people Marvin T help me pick out my car great customer service and a in and out. Very professional and work at good fast pace. people Marvin T help me pick out my car great customer service and a in and out. Very professional and work at good fast pace. More

Love these boys! Love how they work, from both a business and social point of view. I cant ask for a better dealer. Jonathan, Rudy and Michael are the best!! I definit Love how they work, from both a business and social point of view. I cant ask for a better dealer. Jonathan, Rudy and Michael are the best!! I definitely recommend this place to everyone, no scams at all. They get you going the next day. Love them!! -#Flaca More

Excellent service They stand by there word and help you above and beyond to help you and make sure you leave satisfied excellent customer service and to top it off the They stand by there word and help you above and beyond to help you and make sure you leave satisfied excellent customer service and to top it off the have the DMV right there they do everything for you More

Fast and easy! From the minute I walked in, I was greeted with the friendliest people! The really went out of their way to make me feel at home and comfortable as From the minute I walked in, I was greeted with the friendliest people! The really went out of their way to make me feel at home and comfortable as a first time purchaser. Redd went out of his way and showed me exactly what I was looking for and was very knowledgable about the car. Along with Rudy, Cheeky and Jonathan-my doubts about purchasing a new vehicle were put at ease as they worked with me to make sure everything was the way I wanted it to be. I had a great and way experience! More

Amazing! They helped me out with everything until I walked out with my car! Perfect birthday gift for myself! Thank you so so so much !!! I am very happy They helped me out with everything until I walked out with my car! Perfect birthday gift for myself! Thank you so so so much !!! I am very happy More

Sneaky manipulative intimidating lies My title says it all. (The biggest reason why I am writing this report is that I don't want anyone else to go through this. It shouldn't be legal. My title says it all. (The biggest reason why I am writing this report is that I don't want anyone else to go through this. It shouldn't be legal. Honestly, Rudy, would you let your own son or daughter get lied and swindled like you do to many? I guess you don't believe in the golden rule. ) I went to look at an X5 35d. Queens Auto NON auction house listed it for 22. It was an ok price. But the car had check engine lights for the key issue on the diesels. EMISSIONS! Some codes for EGR and the DPF. I asked the salesman to do a test drive to see whether the transmission was good and to consider whether the codes are terminal or not. He said he would have to check with the manager. Sheesh, really? I have my own insurance! Rudy turned out to be this manager. Before I could test drive he wanted to do the paperwork. I told him I'm unsure, but he laid it out, 25k. REALLY? I said, no way, I have my phone open from their post on craiglist for 22, which I feel isn't even correct, due to the check engine issues. I didn't even get to the point of finding out how much they would charge for bogus fees. Others have mentioned 2k+. No way. No way. Seriously, people, go elsewhere when they hike the price up 2k for 2 times! Rudy told me that I had to be patient that they would fix the issues. Really Rudy? Do you have half a clue on DPF or EGR issues? 90% of these issues are only fixed by a proper BMW DEALER, which you are not. You aren't even cognizant of what an EGR or DPF does, judging by how you ignored my concerns. So, I told him, NO, I refuse to pay a higher price than THEY advertised on craigslist, and it is not for me to have to wait for them to fix their check engine codes. In fact, they shouldn't advertise this lemon until it is repaired! Rudy, shame on you for trying to intimidate me. I may look small, but I sure as heck don't like xx or lies. I fight back, in fact, that is why I work in construction- because I stand up for what is the right thing and get the job done. You, sir, only care about money. More

Ray -sales Very prompt and efficient service, answers alL question promptly without hesitation. Found me the right car , and I love my new car!! Thanks a lot guy Very prompt and efficient service, answers alL question promptly without hesitation. Found me the right car , and I love my new car!! Thanks a lot guys! More

Excellent Great service!! Wonderful experience, staff was very helpful and knowledgable! Very understanding. Would definitely come back. Quick experience. Great service!! Wonderful experience, staff was very helpful and knowledgable! Very understanding. Would definitely come back. Quick experience. More

Second car buyer Came in about a BMW M5 but it was too much and he helped me with a 2011 BMW 535 and it came out to be very good with the price and the quality of the Came in about a BMW M5 but it was too much and he helped me with a 2011 BMW 535 and it came out to be very good with the price and the quality of the car More

Marvin was very helpful in getting me a deal for me Ford Esc This was my second time buyinggfrom this dealership, traded my Nissan altima for an suv (ford escape 2013), Marvin T made the experience enjoyable, h This was my second time buyinggfrom this dealership, traded my Nissan altima for an suv (ford escape 2013), Marvin T made the experience enjoyable, he was attentive in showing me SUVS that I was interested in. Even with my short job history and low credit he helped in getting me a decent car deal with affordable monthly payments and extended warranty on my vehicle. I would recommend this place. More