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Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
438 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 438 reviews
January 23, 2017
Great experience! My salesman Ray was just pleasant and very well mannered to deal with. Definitely ask for him when you go there you will not be disappointed. My salesman Ray was just pleasant and very well mannered to deal with. Definitely ask for him when you go there you will not be disappointed. More
by Jaquae Martin
Employees Worked With
Ray M
January 23, 2017
Very Professional Dealership I was planning on selling my Jaguar but the Manager Pk took the time to speak to me and actually find out that I needed a larger vehicle since I had a I was planning on selling my Jaguar but the Manager Pk took the time to speak to me and actually find out that I needed a larger vehicle since I had a newborn. He put his top sales guy Ray to work with me and we found a nice Jeep Cherokee! At first the manager Rudy lied to me about numbers but the real finance director Pavlo made the great deal with me thru Wells Fargo!! A++++ these guys are the real big 3 in the auto industry Pk, Ray, Pavlo thank you so much!!!! More
by Marzel M.
Employees Worked With
PK, Ray M, Pavlo Pav
January 20, 2017
2 Thumbs up! Thought I was going to the dealership just to look and ended up leaving with a Nissan Altima! The employees were so helpful and offered a price that I Thought I was going to the dealership just to look and ended up leaving with a Nissan Altima! The employees were so helpful and offered a price that I could not refuse. It was as easy as that. Had a great selection and even better prices. Would definetly recommend to friends and family. More
by Koula28
Employees Worked With
Pavlo Pav, Francisco Kay
January 19, 2017
Excellent Service I bought a 2014 Ford Escape from this dealership. Car was very nice test drive went well and the facility was beautiful!! Pavlo the finance manager he I bought a 2014 Ford Escape from this dealership. Car was very nice test drive went well and the facility was beautiful!! Pavlo the finance manager helped me out from start to finish with his knowledge of the viechle inside out and financing. Thank you again! More
by Mary1
Employees Worked With
Cruz, Pavlo P., Cruz D, Pavlo Pav
January 19, 2017
Great Experience!!! I bought a Mercedes GLK from this dealership. They had an extensive selection of cars which I was able to look around with their salesman Francisco. H I bought a Mercedes GLK from this dealership. They had an extensive selection of cars which I was able to look around with their salesman Francisco. He was patient and extremely insightful about all of the cars they had in the showroom. Upon selecting the car I was sent to their Finance manager Pavlo who was adamant to secure that I would leave their dealership with the car and price I wanted. He ensured the price of the car would fit my budget and was extremely helpful making the overall experience quick and easy. Thank you!!!! More
by zopil
Employees Worked With
Pavlo Pav, Francisco Kay
January 19, 2017
Amazing!!!! Salesman was helpful and knowledgeable about all the cars in the showroom. He was super attentive and ultimately helped me pick the perfect car for me Salesman was helpful and knowledgeable about all the cars in the showroom. He was super attentive and ultimately helped me pick the perfect car for me. He sent me to the finance manager who also was very attentive and helped me in any way he could to get the lowest possible price for the car. I got the car of my dreams without breaking my budget!!! Love my new Audi!!! More
by Lenzzz
Employees Worked With
Pavlo Pav, Francisco Kay
January 19, 2017
Great service! Bought a 2014 Ford Escape today and was almost surprised by how great of an experience it was on every level. Don't believe any negative reviews! Love Bought a 2014 Ford Escape today and was almost surprised by how great of an experience it was on every level. Don't believe any negative reviews! Love the car! Highly recommend this place. More
by CHRISK
Employees Worked With
Nick E, Cruz D, Pavlo Pav
January 06, 2017
Wonderful I just want to thank the staff at queensauto mall in Richmond hill they were great.. But I want to thank Rudy and jay they was awesome they worked wit I just want to thank the staff at queensauto mall in Richmond hill they were great.. But I want to thank Rudy and jay they was awesome they worked with me very well and I got a low monthly payment on a nice Audi thank you u guy you guys are the best.. I will definitely recommend my friends and family who are looking for a trustworthy dealer to queensautomall More
by Collegegirl3693
Employees Worked With
Rudy Tremenio, JYANIQUE aka JAY Serrano
December 29, 2016
Worst place to buy a car One of the worst dealer to buy your cars from First they dont give you car fax Second they dont tell you if the vehicle was in a accident i brough One of the worst dealer to buy your cars from First they dont give you car fax Second they dont tell you if the vehicle was in a accident i brought my car from here and they never every said a word that my car was involved in a accident. I found out after i brought my car. Third never helpful Liars is the biggest They told me that my car was this much and boubled the price Worst place to buy a car from wouldnt recommend going their at all They basically sold me a broken car Had no rotors had no engine mount rngine still ans was making noise no tires gave a car with very less yire life and very less brake life especially with the rotors and they lie to you about saying their is a factory warranty on a bmw More
by Jack007
December 28, 2016
They try to steal thousands of dollars from you They are the worst dealership I have ever been to! Price of the car advertised for a price and after I got approved! They tried to make the price of t They are the worst dealership I have ever been to! Price of the car advertised for a price and after I got approved! They tried to make the price of the car $4000 higher, and when I noticed they wanted to charge me $1600 for doc fee which they don't tell you about till they run your credit and get you approved! I am fueling a complain with the dealer commissioner and with BBB More
by Eli
Employees Worked With
Mike A, Rudy Tremenio
