Queens Auto Mall, Inc. - Used Car Dealership New York

Great service Dude mainly helping me (Michael) was detailed from start to finish. Answered all my questions with the appropriate enthusiasm & delicate touch. It's t Dude mainly helping me (Michael) was detailed from start to finish. Answered all my questions with the appropriate enthusiasm & delicate touch. It's truly an experience to buy a car here!! More

Damaged cars and weak sales team After several calls and chats via their website, I made a trip into the "dealership." Upon entering, most of the employees were eating, so I browsed o After several calls and chats via their website, I made a trip into the "dealership." Upon entering, most of the employees were eating, so I browsed on my own. After a few minutes a nice guy approached me asking if I needed help. I answered yes, and he passed me onto a "salesman." I told this individual about a particular car I was looking for and asked if it was available. He had me follow him back and fourth into several buildings looking for the car, with no success. He brought me back into the showroom and asked me to wait. About 25 mins later he returned with a picture of the car and said it was damaged. He made a poor effort trying to show me a few other cars, each damaged in their own way. Anything from scuffed bumpers to check engine lights on to cracked marker lens. The cars that appear in showroom condition are priced above market. Bottom line. DONT WASTE YOUR TIME More

Love my new car!! I came in on a online special to be told it’s 2k more plus taxes and fees. It was still cheapest I could have found and definitely made the deal with I came in on a online special to be told it’s 2k more plus taxes and fees. It was still cheapest I could have found and definitely made the deal with salesman Ray. The finance numbers were out my reach so we settled on a cash deal that made sense for all of us. Ray followed up with me the next day after I left and actually met me on his day off the finalize everything!! Definitely a great experience and would refer all my friends and family! More

Bait and switch on pricing 10/14/17, Stop by to see the 2014 BMW 535i-xDrive, which was advertised on line for $25,950. Once I got there, they told me they would have to run my 10/14/17, Stop by to see the 2014 BMW 535i-xDrive, which was advertised on line for $25,950. Once I got there, they told me they would have to run my credit in order for me to test drive the car. Then run number and then test drive. They also informed me that the price of the car was $31,000, not the $25,950 that was listed on the internet. NOT A GOOD WAY TO GET A NEW CUSTOMER. I really was interested in that car. Oh well I will take my credit and my money else where. Sales person Marc was nice but the dealership was not. More

2013 Jeep Grand Cherokee I would have to say I had the best experience here. I was treated very nicely and the staff was complete honest & helpful . Bentley helped me 2 days a I would have to say I had the best experience here. I was treated very nicely and the staff was complete honest & helpful . Bentley helped me 2 days and finally we closed the deal . It was a long process but I knew what I wanted and Bentley assisted me the best to his ability . I am more than satisfied with my visit & my purchase. More

Scam. Lied to me at leastX. Drove 109 miles each way. Told me the car was there.ready to see. No in workshop. Told me I could drive the car. NO! told me I could pay cash. Said it was on finance only. C Told me the car was there.ready to see. No in workshop. Told me I could drive the car. NO! told me I could pay cash. Said it was on finance only. Called all week and three hours before I left from Pennsylvania. Avoid at all costs. Good reviews must be by employees. BAIT AND SWITCH. More