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878 Reviews of Quebedeaux Buick GMC - Service Center
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Verified Customer
May 20, 2021
My car had a bad right rear wheel hub. The parts were ordered. When I returned with my car, the car was repaired in the space of one day. The car handles beautifully now! ordered. When I returned with my car, the car was repaired in the space of one day. The car handles beautifully now! More
by PAULA
Employees Worked With
Atle Fjugstad
May 20, 2021
Arrived 745am with right front tire leaking. Also, I said check the right rear, it was low before I aired it up. It took hours to find tire. I left at 1215pm, in a hurry, forgot to verify other tire. said check the right rear, it was low before I aired it up. It took hours to find tire. I left at 1215pm, in a hurry, forgot to verify other tire. Two weeks later I keep putting air in tire. I guess it was not done. Yesterday, I tried to make an appointment to fix this tire. I was informed they would call back; one day later, I've heard nothing. Bottom line, do not get suckered into buying their tire warranty, it's not worth it. After one tire failure, get rid of all the tires and go with Discount Tire and their warranty, use the other 3 as spares. More
by AZVANATTA
Employees Worked With
Unknown
May 18, 2021
Customer Service attendant never addressed me. His first statement was “are the keys in the car”. I waited 3 hours to complete me oil change service then no interaction post interaction. statement was “are the keys in the car”. I waited 3 hours to complete me oil change service then no interaction post interaction. More
by ERICMRICHMOND
Employees Worked With
Joshua
May 17, 2021
Routine Oil change and tire rotation Took 5 hours Scheduling very poor They appear to over schedule or not give any priority to appointments .I had to take it back because it leaked making making a Scheduling very poor They appear to over schedule or not give any priority to appointments .I had to take it back because it leaked making making a puddle on my garage floor for 2 days after Another appointment another 2.5 hours Bad experience More
by rccermak
Employees Worked With
May 16, 2021
Arrived at 1:50 pm for 2:00 oil change appt. At 3:30 I asked why my truck had not been pulled into the building yet. They pulled it in about 3:35. At 5:30 pm I asked when the oil change would be done. The asked why my truck had not been pulled into the building yet. They pulled it in about 3:35. At 5:30 pm I asked when the oil change would be done. They said paperwork was lost, but it's done. I will not detail my verbiage as it was not good, since I had been there the whole time, in the waiting area, 10' from the service writers, separated by a glass partition. Went to leave and the truck had 6 locations of grease on it including bumper, hood, both fenders and the side step. This truck is new with 3500 miles and the performance from start to finish was totally unacceptable. More
by KEVINHILL7663
Employees Worked With
May 16, 2021
Adam is a great service representative. Always keeping you to date and customer friendly. Only went in for an oil change but was apprised of other sevice needed in fuure you to date and customer friendly. Only went in for an oil change but was apprised of other sevice needed in fuure More
by successaz2015
Employees Worked With
May 16, 2021
Service was great. Kkk k k k k k k k kk k k kk k kk kk k k k k k k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk k k k k k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk More
by JOLUMO217
May 15, 2021
I waited for three hours. Ok - I know stuff happens. It would be nice to be kept informed. Nothing! I would ask different people - nothing. I got on I-10 and my tire pressure lights came on. Now I have to would be nice to be kept informed. Nothing! I would ask different people - nothing. I got on I-10 and my tire pressure lights came on. Now I have to pay someone to fix what you should have fixed. I feel either your department didn’t know how to repair my car properly, or you didn’t want to take the time to fix it. More
by LuLu
Employees Worked With
May 15, 2021
I’m constantly reminded by the staff at how busy they are. I’ve been flexible when I call for an oil change, even offering to leave the vehicle over night. I feel as though I’ve become an imposition. Not are. I’ve been flexible when I call for an oil change, even offering to leave the vehicle over night. I feel as though I’ve become an imposition. Not great feeling as a customer of 20 years. Had new service adviser last visit. He wouldn’t return calls Adam helped a lot. More
by JCBLUE97
Employees Worked With
