Quebedeaux Buick-GMC

Excellent Service Experience Arrived at the dealership right around my appointment time. When I pulled in, I was afraid the wait would be long, as there were a lot of vehicles ar Arrived at the dealership right around my appointment time. When I pulled in, I was afraid the wait would be long, as there were a lot of vehicles arriving at the same time I did. Advisor said it would take approximately 1 hr to 1 1/2 hrs to complete my oil change, tire rotation and inspection. Much to my surprise, my vehicle service was completed in approximately 35 minutes. Yay!! The waiting area at Quebedeaux is very inviting with a tv, free keurig coffee, free popcorn, and vending machine(s) for other necessities. Another bonus is the women's restroom is always extremely clean!! Way to go Quebedeaux! More

Ervin was awesome, I would highly recommend seeing Erwin Erwin was the reason. He is highly knowledgable and kind and will step up to make the deal. Please see Erwin he is the greatest Erwin was the reason. He is highly knowledgable and kind and will step up to make the deal. Please see Erwin he is the greatest More

Perfect in every way. Appreciated the no pressure approach Buying a car at Quebedeaux was easy and pleasant. There was no pressure, just a genuine desire to make sure I was delighted with the outcome. Buying a car at Quebedeaux was easy and pleasant. There was no pressure, just a genuine desire to make sure I was delighted with the outcome. More

Routine oil change,lube and tire rotation Arrived early for routine oil change an tire rotation. Vehicle promptly serviced. However, after leaving dealership (within 3 miles) the check engin Arrived early for routine oil change an tire rotation. Vehicle promptly serviced. However, after leaving dealership (within 3 miles) the check engine light came on with message to "service tire monitoring system". Evidently after tire rotation, the technician did not properly reset he computer. The one and a half hour trip to and from the dealership means that I will have to live with this check engine light for awhile until I am able to return to the dealership to get this corrected. More

vehicle not running and starting BRIAN CONTACTED US ONCE THE MECHANIC FOUND THE THE PROBLEM AND ONCE THEY FIXED THE PROBLEM WITH THE TRUCK HE WILL BE CONTACTING ME FOR PICK UP. BRIAN CONTACTED US ONCE THE MECHANIC FOUND THE THE PROBLEM AND ONCE THEY FIXED THE PROBLEM WITH THE TRUCK HE WILL BE CONTACTING ME FOR PICK UP. More

Great Customer service We have used Quebedeaux for purchasing 6 vehicles over the years and have always have exceptional customer service. From the Tom's you walk into the We have used Quebedeaux for purchasing 6 vehicles over the years and have always have exceptional customer service. From the Tom's you walk into the lot until you leave with or without a new ride, you are treated with the utmost professionalism and respect. I dont think I will ever use another dealer. More

Tech didn’t understand issue Fan motor replacement went ok but tech did not realize that the Tahoe needed a simple inside door handle repair. Required two trips and me telling him Fan motor replacement went ok but tech did not realize that the Tahoe needed a simple inside door handle repair. Required two trips and me telling him that putting in a new door lock actuator would not fix the door handle. He also replaced the door latch which was not broken. Second time I’ve had simple fixes that techs do not understand. I think service department has a real lack of experienced people. More

Tire repair Very good service, friendly people. Always good, every time I go. Comfortable environment and the wait time was not long. Fair pricing on services Not Very good service, friendly people. Always good, every time I go. Comfortable environment and the wait time was not long. Fair pricing on services Not covered by my warranty More

Service Whenever I go to Quebedeaux I have excellent service and friendly service managers... I appreciate their honesty and the comfort of there waiting area Whenever I go to Quebedeaux I have excellent service and friendly service managers... I appreciate their honesty and the comfort of there waiting area.. it’s always a pleasure to do business with Quebedeaux!!! More

It was great... fast and easy! Ryan was very helpful. The oil change was completed on time and at the price quoted. There was the unexpected addition of a cabin air filter which R Ryan was very helpful. The oil change was completed on time and at the price quoted. There was the unexpected addition of a cabin air filter which Ryan explained before replacing the dirty filter. The lobby was clean, cool and comfortable which made the wait very pleasant. More