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Quebedeaux Buick-GMC

Tucson, AZ

4.4
4,188 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,188 reviews

April 28, 2021

a 4 hour oil change, along with the theft of (we know what it was) and rifling thru console an glove compartment, translates to we will never be back. More

by TYZBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 27, 2021

There was a few issues at the beginning due to staff problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! More

by bossmangirault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Best, The Quebedeaux Buick GMC Team.

April 27, 2021

Great service and everyone treats you so well. I was treated with respect and courteous. It made getting service very easy! I would recommend Quebedeaux to everyone. Fernando in sales is wonderful. More

by PEGDEWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Quebedeaux Buick GMC Team.

April 27, 2021

Good work on replacing window latch. However, need to improve on responding to customer telephone calls regarding when a service appointment can be put on the schedule. More

by JOHNDIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fiore
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, The Quebedeaux Buick GMC Team.

April 27, 2021

Fastest and smoothest car buying experience I’ve ever had. The sales consultant was top notch and the finance team had everything ready to sign when I arrived. More

by Orthojones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

April 26, 2021

My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th More

by JEFFREYEDWINWILSON1161999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

Hello Jeffrey, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Best, The Quebedeaux Buick GMC Team.

Apr 29, 2021 -

JEFFREYEDWINWILSON1161999 responded

My Email adress is jeffreyedwinwilson1161999@gmail.com if you wish to cotact me

April 24, 2021

Adam Hensley made an appointment for my vehicle service and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. More

by rpesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hernandez
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, The Quebedeaux Buick GMC Team.

April 24, 2021

Worked with mark in sales. Was a postive experience. Mark pulled out multiple trucks before the purchase was made. Work with me even after sale of truck on mimor issues. More

by DMANN1552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.

April 21, 2021

I'm very disappointed by this action, They do not know how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared t More

by DJARAMILLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Apr 23, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Best, The Quebedeaux Buick GMC Team.

April 21, 2021

Took to long to change oil . I was not told that it would take three hours I was told it would be done in an hour and forty five min. More

by peralta56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get their name
Apr 23, 2021 -

Quebedeaux Buick-GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We hope to amend the situation. Best, The Quebedeaux Buick GMC Team.

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