
Quality Toyota
Fergus Falls, MN
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I waited in the very comfortable customer seating area, enjoying a coffee and reading - a very pleasant place to pass time. About a half hour after I arrived Alexia W. from the Service Department came and enjoying a coffee and reading - a very pleasant place to pass time. About a half hour after I arrived Alexia W. from the Service Department came and explained the work being done and the progress. The car battery had failed some of the testing and was under 2 years old and would be replaced without cost. She explained the battery problem in detail and I complimented her on her knowledge of the problem. She is one example of the excellent staff serving us at Quality Toyota. Thank you for the fine service overall! More
We have purchased 4 vehicles from Quality Toyota. always a friendly sales and service staff. Have dealt with 3 salesman, all good to deal with. answer all questions. and the service department has b always a friendly sales and service staff. Have dealt with 3 salesman, all good to deal with. answer all questions. and the service department has been great to deal with. service is done in a timely manner, the car is always clean, no mess. ands washed. More
Bought a Nightshade 4Runner from Pete. The experience with Erick who is the finance manager [not positive of exact title] was above and beyond, he made it seamless. Paperwork was so fast, The experience with Erick who is the finance manager [not positive of exact title] was above and beyond, he made it seamless. Paperwork was so fast, he explained everything how I could understand it. Was not pushy at ALL. More
We had a excellent experience with Quality Toyota! ! Scott was great to work with and made sure that our purchase of a new vehicle was a positive one!! ! Scott was great to work with and made sure that our purchase of a new vehicle was a positive one!! More
Just when the temperature is going to be below zero, my heating fan went out. Although Quality Toyota was booked solid for repairs, they said they would do what they could. Somehow they had a new fan mot heating fan went out. Although Quality Toyota was booked solid for repairs, they said they would do what they could. Somehow they had a new fan motor in stock. Within an hour it was fixed and I had heat again. Great job! More
Our family has always had get service and value at Quality Toyota in Fergus Falls. Our Toyotas over the years have lasted 250000-310000 miles. Very little maintenance needed. The crew at Quality a Quality Toyota in Fergus Falls. Our Toyotas over the years have lasted 250000-310000 miles. Very little maintenance needed. The crew at Quality are the best. If you have to have service done they keep you informed during the whole procedure. Will definitely be buying our next Toyota from them More
The service appointment was done very efficiently and was completed on time. The service advisor, JJ Herron, was friendly and knowledgeable. He reviewed with me what had been done. Over all it was a pleasant completed on time. The service advisor, JJ Herron, was friendly and knowledgeable. He reviewed with me what had been done. Over all it was a pleasant experience. More