Quality Toyota
Fergus Falls, MN
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I have purchased many vehicles in my life, but Quality Toyota was the most comfortable I have ever been with a salesman. Every question I had was explained clearly, the new vehicle run-through was outsta Toyota was the most comfortable I have ever been with a salesman. Every question I had was explained clearly, the new vehicle run-through was outstanding which shows me the knowledge that the salesman had on Toyota products with his willingness to make sure I understood everything before I left the dealer lot. Thank you very much for a painless event. More
Ms. Hattie is awesome to work with,she had a rental ready for me. They took care of the recall, did all the service required. I was very happy with the whole experience. for me. They took care of the recall, did all the service required. I was very happy with the whole experience. More
While discussing finance/leasing options on a vehicle that I have repeatedly told them that I'm very interested in purchasing, they stabbed me and sold it under the cover to someone else without giving m that I have repeatedly told them that I'm very interested in purchasing, they stabbed me and sold it under the cover to someone else without giving me any opportunity or prior notice. Their inventory was great, at least for me, and they had the vehicle I wanted. They were asking the highest possible price for every component while rushing the sale process (understandably so since they likely had other interested parties). The very same packages and accessories are cheaper at my local dealership but they didn't have the exact vehicle. I was not only willing to pay the higher price and suffer through their sale pressure, I was willing to travel 200 miles to get the vehicle. Hopefully, my experience is just one-off but I consider it to be a blessing in disguise. One of the worst dealership experience I've ever had. You may find your vehicle here but you will definitely not find any honestly, Integrity, or character here. The great folks here will do anything for their top and bottom lines. Their sign says 'Quality Toyota', it seems like they spelled 'Cars N Credit' wrong. Hard to believe this is in a small Midwestern town. More
Was seen on time and enjoyed coffee while waiting in very comfortable waiting area. They checked my car over thoroughly beyond just what I came in for. Exceptional service!! comfortable waiting area. They checked my car over thoroughly beyond just what I came in for. Exceptional service!! More
I waited in the very comfortable customer seating area, enjoying a coffee and reading - a very pleasant place to pass time. About a half hour after I arrived Alexia W. from the Service Department came and enjoying a coffee and reading - a very pleasant place to pass time. About a half hour after I arrived Alexia W. from the Service Department came and explained the work being done and the progress. The car battery had failed some of the testing and was under 2 years old and would be replaced without cost. She explained the battery problem in detail and I complimented her on her knowledge of the problem. She is one example of the excellent staff serving us at Quality Toyota. Thank you for the fine service overall! More
We have purchased 4 vehicles from Quality Toyota. always a friendly sales and service staff. Have dealt with 3 salesman, all good to deal with. answer all questions. and the service department has b always a friendly sales and service staff. Have dealt with 3 salesman, all good to deal with. answer all questions. and the service department has been great to deal with. service is done in a timely manner, the car is always clean, no mess. ands washed. More
Bought a Nightshade 4Runner from Pete. The experience with Erick who is the finance manager [not positive of exact title] was above and beyond, he made it seamless. Paperwork was so fast, The experience with Erick who is the finance manager [not positive of exact title] was above and beyond, he made it seamless. Paperwork was so fast, he explained everything how I could understand it. Was not pushy at ALL. More
We had a excellent experience with Quality Toyota! ! Scott was great to work with and made sure that our purchase of a new vehicle was a positive one!! ! Scott was great to work with and made sure that our purchase of a new vehicle was a positive one!! More
Just when the temperature is going to be below zero, my heating fan went out. Although Quality Toyota was booked solid for repairs, they said they would do what they could. Somehow they had a new fan mot heating fan went out. Although Quality Toyota was booked solid for repairs, they said they would do what they could. Somehow they had a new fan motor in stock. Within an hour it was fixed and I had heat again. Great job! More