123 Reviews of Quality Subaru - Service Center
Karen was my service advisor for my 15,000 check up today. I had a couple of more questions and concerns with this servicing and Karen (as always) was right on them with the answers and suggestions. today. I had a couple of more questions and concerns with this servicing and Karen (as always) was right on them with the answers and suggestions. Thanks again Karen!! More
I bought my Subaru at this dealership and have always had satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it didn't feel like it was driving correctly. It seemed like it couldn't "catch it's breath" for lack of a better description and it kept on shifting all the time. I took the car back a week after the service and they were able to duplicate the problem. They did some corrective measures and for a week the car seemed OK but still sluggish. A week to the day after the second service the car duplicated the problem again. I took it back to Quality, and left it for them to check what they thought was the problem. They found the problem and it was what they had originally told me they thought it would be, if it happened again. I picked the car up two days later. It is running like a new pony with more energy than it had before they replaced the catalytic converter. I'm very happy with the service I continue to get at Quality whenever I go there. More
I bought my first Subaru here many years ago and was so happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetim happy with the car, the people and the service, that my husband and I bought many cars after that. I have bought cars at many dealers over my lifetime and none of them compare with the quality of Quality Subaru! I have been recommending them to friends for years. More
Karen and Jeff were very friendly and professional. My appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. appointment was on time. The service was fast and the price was fair and reasonable. Jeff clearly explained the repairs that needed to be made. More
We purchased our Outback LL Bean Edition in 2001 at this dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles dealership. Thanks to the great maintenance by their service department this car remains in excellent condition 13 years and more than 151,600 miles later. Their honesty assures me that whatever service is recommended is actually needed. Karen and Jeff are always friendly and very helpful. Feels like family there. More
Great customer service; shuttled to and from work. Everyone is so friendly and courteous. Made service appointment within two days. Did not have to wait at the service counter; I made it to work 15 Everyone is so friendly and courteous. Made service appointment within two days. Did not have to wait at the service counter; I made it to work 15 minutes early! More
I went to Quality Subaru on 1/28/2014 and asked Karen for pricing on work that needed to be done on my 2008 Outback. Karen along with Jeff helped to quote me my costs. The prices they gave me beat the local pricing on work that needed to be done on my 2008 Outback. Karen along with Jeff helped to quote me my costs. The prices they gave me beat the local repair shop estimate by over $1000.00. We booked the service for 1/30/2014 and when I picked up the car the bill was the same as the quote they gave me two days ago. They also installed new serpentine belts that I didn't figure into the quote at no charge. Thank you Quality Subaru ! Dan L. More
The service is great! However the price is outrageous. I try to compare this place to a local friend who does mechanics on cars to see which works best for me. But of all the times I have been to the Subar try to compare this place to a local friend who does mechanics on cars to see which works best for me. But of all the times I have been to the Subaru Service Center, I had never had a problem. 99% great service. Gives good advices when asked. More
We purchased our first Subaru from Quality Subaru in 2000 and just purchased our 4th from them last month. While we obviously love our Subaru's, it's the service that keeps us coming back. Friendly staff and and just purchased our 4th from them last month. While we obviously love our Subaru's, it's the service that keeps us coming back. Friendly staff and top notch service set Quality apart from other dealers. We know them, they know us and we're treated like family. More