Quality Subaru - Service Center

Sept 10 Paul and Karen did an excellent job of getting me in and out quickly. They are courteous, friendly and very professional. The actual service to my S Paul and Karen did an excellent job of getting me in and out quickly. They are courteous, friendly and very professional. The actual service to my Subaru was excellent as well. This is the best Subaru dealership around. More

courteous Karen and Paul were courteous, prompt, knowledgeable and very accommodating. They were pleasant and smiling. Made you feel good about being there. Karen and Paul were courteous, prompt, knowledgeable and very accommodating. They were pleasant and smiling. Made you feel good about being there. I definitely would recommend this dealership and service to others. More

Service Department I had an unexpected problem with my Legacy - they got me in right away. Problem was diagnosed, fixed and I was on my way within an hour. The service I had an unexpected problem with my Legacy - they got me in right away. Problem was diagnosed, fixed and I was on my way within an hour. The service department always exceeds my expectations. More

Service Department I had a problem with my shifter; Paul walked me through jury rigging it and had me come in the next day. He is always helpful and friendly. Karen is I had a problem with my shifter; Paul walked me through jury rigging it and had me come in the next day. He is always helpful and friendly. Karen is excellent; perfect customer service and an outstanding person to be "the face" of a business. More

Excellent Service Quick and painless service. Karen was a pleasure to deal with at the desk; goes over what is needed and what is recommended without forcing it down Quick and painless service. Karen was a pleasure to deal with at the desk; goes over what is needed and what is recommended without forcing it down your throat. More

Service Karen is uniquely friendly and warm with her welcome... Having such a receptionist customer service is unique and outstanding... Service is always spe Karen is uniquely friendly and warm with her welcome... Having such a receptionist customer service is unique and outstanding... Service is always speedy, and excellent. Free car wash is very nice... When we bought the car there 3 years ago, the experience throughout was too notch... More

helpful and friendly Our last 4 cars have been purchased from Quality Subaru. We have been treated and advised very well. Sales and service staff has been excellent. Our last 4 cars have been purchased from Quality Subaru. We have been treated and advised very well. Sales and service staff has been excellent. More

Very Positive Always timely and attentive. I've been going there for about fifteen years and have never had any problems with their service. Their senior discount Always timely and attentive. I've been going there for about fifteen years and have never had any problems with their service. Their senior discount is nice too. More

I love Quality Subaru Let me start by saying that I have leased and or purchased 5 different Subarus from Quality Subaru and will never go anywhere else. In addition, I ha Let me start by saying that I have leased and or purchased 5 different Subarus from Quality Subaru and will never go anywhere else. In addition, I have referred at least 4 people who have actually purchased a car from Quality along with referring numerous others. I purchased my first car when they were on Route 10 in Cheshire and dealt with the owner, Joe Blankenship (last name may be spelled incorrectly). They moved to Wallingford to a GORGEOU facility and I followed them - wonderful, helpful, FRIENDLY and knowledgeable staff no matter what department you are working with - sales, service etc. The waiting area is beautiful, inviting, and offers all the amenities - a fireplace, free coffee, donuts, newspapers, flat screen TV and so on. It's the staff that makes the place - it truly is. Every salesman I have worked with over the years has been knowledgeable and friendly, NEVER pushy and obnoxious. In all honesty, my favorite group is the Service Area - Paul Honious and Karen Prisco are magic - so very kind, caring and just all around wonderful every single time you call or go there. Their customer service simply cannot be improved upon - always right there no matter how busy it may be. Every interaction I have had with this dealership makes it #1 in my book and it should be in yours as well. Their inventory is exceptional as well; forgot to mention that aspect. They truly are the best and the ONLY dealership I would consider, hands down. Thank you Quality for the outstanding experiences you provide!!! More

10,000 service The 10,000 mile service was performed more quickly than promised. The price was reasonable. The person I dealt with was friendly and efficient with th The 10,000 mile service was performed more quickly than promised. The price was reasonable. The person I dealt with was friendly and efficient with the paperwork. More