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123 Reviews of Quality Subaru - Service Center
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November 04, 2015
Damaged /not us I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side win I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side window deflectors on my car and the person who installed them chipped the paint and a scrap mark from the installation. When my husband went and showed the service manager , he said they did not do it. You could tell that a tool fell from the roof and chipped the paint and left a scuff mark. It was on the passenger side . I keep this car in the garage and look over the car everyday since I bought it. They did give us touch up paint. Luckily my husband has the experience to touch up the spot since he was a certified body tech and mechanic. I would have liked validation that this happened at the service dept. I know stuff happens sometimes, but they kept saying it did not happen there. More
by TVissicchio
Employees Worked With
Paul Honious, Karen Prisco
November 01, 2015
Service The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you' The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you're just dropping your car off the service team is always good about calling you when your vehicle is ready. More
by bergeron, sue
Employees Worked With
Karen Prisco
October 25, 2015
Accommodating service Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could get work done. More
by Pauline1234
Employees Worked With
Karen Prisco
October 21, 2015
Tune up I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detail I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detailed attention the dealership gives and fair pricing. Karen is no exception to that. She is service with a smile and very present to work with. More
by Bboeh1
Employees Worked With
Karen Prisco
October 19, 2015
I Had a Great Experience As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely reco As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely recommend this dealership. More
by Jaramah2
Employees Worked With
Karen Prisco
October 08, 2015
First Oil Change/ First Interaction We bought our first Subaru in April. Chad, our salesperson, made the experience easy, painless, and actually enjoyable; a first, and one for which my We bought our first Subaru in April. Chad, our salesperson, made the experience easy, painless, and actually enjoyable; a first, and one for which my wife and I are most grateful. The Legacy and Chad sold themselves. End of September I brought the car in for it's first oil change that was FREE. This free service was a smart way for the Service Department to solicit new customers and thus introduce themselves. Karen Prisco , my service consultant, was most pleasant and accommodating. Everything about Quality Subaru has been low key and, in a word, "nice". Hard to find that in today's hurry up world. Praise to Quality Subaru. More
by David
September 29, 2015
Great customer service Service Consultant Karen Prisco provided great customer service during last visit on 09/25/2015. She was friendly and accommodated my request for add Service Consultant Karen Prisco provided great customer service during last visit on 09/25/2015. She was friendly and accommodated my request for additional service to my car not previously scheduled. More
by Agnieszka72
Employees Worked With
Karen Prisco
September 25, 2015
great experience karen prisco is wonderful I love the Subaru dealership. most of the people are friendly except one of the customer service people. she barley says hello and is "unfriendly". I love the Subaru dealership. most of the people are friendly except one of the customer service people. she barley says hello and is "unfriendly". she knows her job but I have to bring the car there because my husband won't because of her attitude. More
by subaru
Employees Worked With
Karen Prisco
September 22, 2015
Always Courteous Service Department I have been a customer of this dealership for many years. I have always received exceptional service and will always come back to either buy a new ca I have been a customer of this dealership for many years. I have always received exceptional service and will always come back to either buy a new car or schedule maintenance. Karen and Paul are very knowledgeable and friendly and a delight to work with. More
by RT
Employees Worked With
Paul Honious, Karen Prisco
September 22, 2015
Repeat customer I am on my second Subaru Forester and use Quality Subaru in Wallingford for all of my service. I have been a customer for over 15 years and have neve I am on my second Subaru Forester and use Quality Subaru in Wallingford for all of my service. I have been a customer for over 15 years and have never had an issue. The staff is courteous, always willing to assist and my issues (very few) are address with one visit. I highly recommend them. More
by marefed3
Employees Worked With
Paul Honious, Karen Prisco
