
Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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A very friendly and knowledgeable dealer with great customer service. I didn't know which car was right for me so, I was able to sit in and test drive any model that seemed of interest. Ultimately I ch customer service. I didn't know which car was right for me so, I was able to sit in and test drive any model that seemed of interest. Ultimately I chose the Outback limited., Paul More
This is our second subaru and the overall experience was better than our first purchase @ a different dealership. I did not feel pressured, and our needs were met. I feel we were given a very competitive an better than our first purchase @ a different dealership. I did not feel pressured, and our needs were met. I feel we were given a very competitive and very good/fair deal. It was close to great but when it comes to purchasing cars my personal feelings are car prices can never be classified as great. I did some comparison shopping but not as much as with my previous subaru purchase. Everyone was pleasant and personable, and even the owner took time to speak with us during the process. The general manager stepped in initially after we had a brief wait on arrival instead of allowing us to wait longer for a salesman to be available. I have walked into other dealerships and not been acknowledged for way too long, so that impressed me. He worked out the details that made us feel good about trading in and upgrading to a 2013, and made us feel he wanted to sell us a car. We usually buy and keep our cars longer and were exploring upgrading after three years for the first time. I feel confident we have made the correct decision and both parties gained from it. More
Overall our experience at the Quality Subaru dealership was great, Gary was incredibly helpful and knowledgeable about the cars. He answered all of our questions and was very friendly throughout the proces was great, Gary was incredibly helpful and knowledgeable about the cars. He answered all of our questions and was very friendly throughout the process. Ed was just as friendly and helpful as Gary regarding the financial portion of the transaction. Ed wanted to make sure we got the car we wanted and that it fit our budget. We would recommend Quality Subaru to anyone and everyone. More
Buying our new car at Quailty was very plesant and everybody was very helpful.I would recommend them to anyone looking to purchase a car. everybody was very helpful.I would recommend them to anyone looking to purchase a car. More
From the initial phone call to the financing to the final drive out of the dealership, we encountered friendly and informative professionals at Quality Subaru. Ralph was friendly and thorough with the infor drive out of the dealership, we encountered friendly and informative professionals at Quality Subaru. Ralph was friendly and thorough with the information we required without wasting our time. Ed has a most pleasant and straightforward way of presenting the financing without pressuring the customer. And Chad was extremely patient in helping a low-tech customer set up the blue tooth phone option. I look forward to my first visit with the service staff at this dealership! More
Ashley, staff and owner were great ...will do business again and highly recommend this dealership. Their options after the sale were very reasonably quoted and priced. again and highly recommend this dealership. Their options after the sale were very reasonably quoted and priced. More
I had a pleasurable experience purchasing my Impreza from this dealership. My salesperson, Gary, provided all the information that I needed regarding my car. He has a soft approach to sales - no pressure, ea this dealership. My salesperson, Gary, provided all the information that I needed regarding my car. He has a soft approach to sales - no pressure, easy-going personality, and responded timely to all my inquiries. Peter, the general sales manager, was kind enough to have his crew clean the inside headlights on my old car - ensuring my safety while I was waiting for delivery of my Impreza. All in all, I highly recommned this dealership to all who wish to have a peaceful, trusting experience purchasing a new car. More
The reason we chose this dealership was due their friendliness and they did not use any sales pressure to lock us into a deal. Ralph was very friendly, professional and easy to work with. There was friendliness and they did not use any sales pressure to lock us into a deal. Ralph was very friendly, professional and easy to work with. There was no pressure and he made us feel very comfortable to choose what we wanted. We feel we made the right choice and we are confident that we would use this dealership for our next purchase. We thank all the staff for their friendliness, out going personalities, and professionalism. We highly recommend this dealer. More
We had a wonderful experience in purchasing our 2012 Subaru Outback! Upon arrival at the dealership we were greeted in a friendly, but non-pushy mannner. At some dealerships, you cannot even get our of Subaru Outback! Upon arrival at the dealership we were greeted in a friendly, but non-pushy mannner. At some dealerships, you cannot even get our of your car before a salesman is approaching you! Our salesman, Gary Thomsen, was very thorough in explaining the features of the Outback and was very patient in answering all of our questions. He has a wonderful sense of humor as well. Mike Ward,the general sales manager, was also very helpful in answering our questions and phone calls. He quickly obtained the vehicle that we wanted. We had our new Outback in our driveway in 5 days-start to finish! Mike also has agreat sense of humor! Ed Chen,the business manager, was very thorough and patient in explaining the financial end of the purchase. We had not purchased a new car in 14 years, so we had quite a few questions! Joe Blichfeldt, is a very nice man and treats his employees with kindness and respect,so important especially nowadays. My husband especially enjoyed talking with him. All in all, we enjoyed our experience at Quality Subaru and would highly recommend them to anyone wishing to purchase a Subaru-new or used. Thank you so much! You are the best!!! More
I am presently driving my ninth Subaru, with the last six being Outbacks. Prior to visiting Quality I had bought each one at a different dealership, since there always seemed to be a glitch at the dealers fr being Outbacks. Prior to visiting Quality I had bought each one at a different dealership, since there always seemed to be a glitch at the dealers from which I purchased. Then I discovered Quality: my last FOUR cars were purchased from them, and I'd gladly do it again. Personal service is the key here: they CARE!! I have never had a problem with a car which hasn't been resolved in one visit to the service department, and they are friendly, helpful, and caring. It is often pointed out that Lexus dealerships set the standard for giving customers a positive experience. Since my other car is a Lexus, I'd have to agree. However, my experiences at Quality Subaru over the last 11 years have proven that Quality can compete with Lexus in every way because they're just as good. It just doesn't get any better! More