Quality Subaru

If all car dealerships were run like Joe Blichfeldt's, the industry wouldn't have such a bad name. Buying a car too often leaves you with a bad feeling -- you never know what a good price is, despite quot the industry wouldn't have such a bad name. Buying a car too often leaves you with a bad feeling -- you never know what a good price is, despite quoted sticker and invoice prices, which can vary dramatically. I contacted this dealership by telephone shopping for the best price for a 2013 Outback, which I was buying for my son, a recent college graduate who just landed a job in Massachusetts. I live in Connecticut and thought it would be easier to buy the car here. I found Mr. Blichfeldt to be helpful and straightforward, and a gentleman. He offered a fair price without haggling when other dealers were several hundred dollars higher. Unfortunately, I would have had to order the exact car I wanted which meant waiting til the next shipment arrived several weeks later. My son said he couldn't wait that long. Mr. Blichfeldt suggested I might want to buy the car in Massachusetts near where my son lives, which I ultimately ended up doing, but I could not pass up the opportunity to write about my experience here. More

Really enjoyed working with Warren and others at Quality Subaru while rebuilding my 2005 legacy gt. Parts were ordered on time and if they werent in stock they came in on average of two days. I have and w Subaru while rebuilding my 2005 legacy gt. Parts were ordered on time and if they werent in stock they came in on average of two days. I have and will continue to recommend friends and family to this dealership. Top notch people, atmosphere, and service. More

I visited the dealership 4 times before deciding to buy a 2013 Impreza. Ralph Aquino's patient low pressure style really helped me to make the right decision to trade in a 2011 VW Jetta with only 10,000 mil 2013 Impreza. Ralph Aquino's patient low pressure style really helped me to make the right decision to trade in a 2011 VW Jetta with only 10,000 miles on it. Every one I had interaction with at the dealership were very friendly and they made the whole process so easy. This new Impreza is the 2nd Subaru in our family. My husband drives a 2001 Forester with over 100,000 miles on it. He says it's just getting broken in. I highly recommend this dealership. More

Great guy, no bull. Felt like we received a fair deal, and still feel very comfortable with our vehicle and its price. Very friendly, and knowledgeable about the vehicle. and still feel very comfortable with our vehicle and its price. Very friendly, and knowledgeable about the vehicle. More

One of my wife's co-workers had recently bought a car from Quality Subaru and recommended them. Our main contact was Gary Thomsen, who was helpful in every respect. I made 3-4 visits before we closed an from Quality Subaru and recommended them. Our main contact was Gary Thomsen, who was helpful in every respect. I made 3-4 visits before we closed and I got to know some of the other sales staff, especially the owner, whom I never recognized as such. It was a pleasure just to chatter with them, and I especially valued their know-how and trustworthiness. I'd recommend Quality to anyone. They're everything a buyer might hope for. More

This is the 5th Subaru Outback that I purchased from Quality Subaru. And with each purchase I have experienced excellent customer service. Not only have I purchased all my Subarus from Quality, I have a Quality Subaru. And with each purchase I have experienced excellent customer service. Not only have I purchased all my Subarus from Quality, I have all their service needs perfromed by Quality. As with all of my sales expereinces being excellent the same applies for all my service experiences. At Quality Subaru they treat you like family. More

I was referred to Quality Subaru, by way of a co worker. I will make sure to thank them, as Quality Subaru made the car buying experience seamless! All employees were very friendly and knowledgeable. This i I will make sure to thank them, as Quality Subaru made the car buying experience seamless! All employees were very friendly and knowledgeable. This is a very welcoming environment. There was no pressure in the car buying experience. The customer service piece was amazing! I could not be happier with my experience. Quality Subaru has earned its name! I will 100% be referring all my family and friends to them! More

A very good experience in buying a 2012 Forester. Very helpful in making financing possible and making sure I knew all the feauters of my car. Friendly, courteous and knowageable. helpful in making financing possible and making sure I knew all the feauters of my car. Friendly, courteous and knowageable. More

I don't put much stock in this web site's reviews because they all deal with sales and because they are all entirely favorable. Do you really know anyone who's had nothing but positive experiences with any c they all deal with sales and because they are all entirely favorable. Do you really know anyone who's had nothing but positive experiences with any car dealership, especially AFTER they've purchased the car? Quality Subaru's service is horrible. There is a serious communication problem there and a real lack of respect for the customer. Sure, there's a veneer demanded by the sales team but its thin and the service department is not, in my opinion, to be trusted. Their "service consultants," make promises they have no intention of keeping, promise call backs they have no intention of keeping and outright lie to you. I dealt with the service manager too. He rude, blaming the lack of communication on me, etc. What all staff in the service department seem to have in common is the inability to listen to the customer and a general condescending attitude toward people. Be careful, this shop will do anything to cover up their mistakes, including lying. I don't trust them I certainly would not recommend having your car serviced there! More

This is my second new car purchase with Quality Subaru...from the moment I walked in they treated me like family. I strongly recommend Quality Subaru to all my friends and family Subaru...from the moment I walked in they treated me like family. I strongly recommend Quality Subaru to all my friends and family More