Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Karen and Paul have been the greatest intermediators between sales and service. I have long ago deceided my next car (reallly most likely my last car) will be a Subaru and the reason is the great servi between sales and service. I have long ago deceided my next car (reallly most likely my last car) will be a Subaru and the reason is the great service. More
I went out of my way to purchase my new Subaru at Quality Subaru because of this dealer's reputation. My car is off warranty and I still service it here because I think the service department really tries Subaru because of this dealer's reputation. My car is off warranty and I still service it here because I think the service department really tries to do the right thing. The quality of their work has been excellent. They are always ready to answer questions. One day I had bought my own wiper blades and had bent them trying to install them. Paul Honius, the Service Manager, saw me outside struggling with them. He came out offered help and very quickly had them both installed. He did not make me feel foolish (I already did) for messing up the new blades. They're still on and working fine. I continue to recommend this dealer to my friends for sales or service. More
Tim Harris was the best salesman I have worked with. He was very helpful and explained the car very well. The rest of the staff was very helpful and courteous. All of the paper work was completed quickly was very helpful and explained the car very well. The rest of the staff was very helpful and courteous. All of the paper work was completed quickly and the car was ready very fast. I Have all ready recommended this dealer to other people. This is the Second Subaru that I have bought here And my son also bought one here. I am also very happy with your service department. More
This dealership is phenomenal. My wife and I were in search of a new vehicle and had both been accustomed to 4WD SUV's but based on a referral from a friend were told to look at Subaru's -- this dealers search of a new vehicle and had both been accustomed to 4WD SUV's but based on a referral from a friend were told to look at Subaru's -- this dealership in particular. We went in not being sold on a Subaru and worked with Chad and Peter -- both of whom worked in a consultative manner not the sleazy car salesman way. All in all my wife and I test drove multiple vehicle styles, models, and at the end of the day through their willingness to go above and beyond, we walked out confident in the decision to buy a new vehicle from Quality Subaru. After the fact our sales rep called to make a check in call and even went on to help answer additional questions to make sure that we were fully satisfied. Even the GM made a personal call to keep me abreast of the progress as my new car came in. Chad and Peter are top notch and this dealership is THE BEST. They've earned my business for years to come. More
I had a small problem with my new car and Paul Honious the service manager made me feel like it was the ownly car with a problem at the dealership. No one could have worked harder to make me happy even the service manager made me feel like it was the ownly car with a problem at the dealership. No one could have worked harder to make me happy even the owner of Quality Subaru . The name Quality Subaru must come from there ( QUALITY SERVICE ) !!!!!!! Thank you evey one from the phone call to the person who hooked me up to internet makeing me feel right at home. Thank you Anthony Dellasala More
I can't rate Quality Subaru too highly, esp. its service operation. Personnel are friendly, knowledgeable, efficient. I esp. want to commend Karen Priso who is my usual contact by phone and in perso service operation. Personnel are friendly, knowledgeable, efficient. I esp. want to commend Karen Priso who is my usual contact by phone and in person. She is unfailingly friendly and helpful, patient and explains things well. She has a ready smile that makes visits pleasurable. The guys are almost as good - almost. I also thank the unseen techies in the garage who work their magic. The agency is well run for customers with pleasant waiting room, snacks, attractive ladies room, computer & large TV. The owner takes time to talk to customers when he has an opportunity; we share a passion for stained glass. I've bought 3 Subarus from this agency in two locations since 1995. (My first was a now defunct garage-agency in 1985 - a DL Legacy with wonderful driver 4-wheel on demand - and an affordable price. My current is a 2007 multi-faceted Forester - a practical compromise between big and small with ruggedness built in, Bless Subaru: ahead of the crowd on passenger safety and sensible, no "jazz" design changes. (Don't follow the others, please!) More
We were definitely treated like valued customers! They We were definitely treated like valued customers! They went out of their way to help us resolve our problem and assisted with dealing with the manufa We were definitely treated like valued customers! They went out of their way to help us resolve our problem and assisted with dealing with the manufacturer. The service department was very professional and now the car runs great. Can't say enough! They were fantastic from start to finish. More
This is my second purchase of a new car within a year. Gary Thompsen handled both purchases. He is professional and very knowageable about the cars and answers all questions. He has a caring freindly way Gary Thompsen handled both purchases. He is professional and very knowageable about the cars and answers all questions. He has a caring freindly way about him. I would highly recommend Quality Subaru. More
We purchased a 2013 Outback and this is our 3rd car we have bought from Quality Subaru in the best several years. From soup to nuts this dealer is by far the best Subaru dealer around. We started the pu have bought from Quality Subaru in the best several years. From soup to nuts this dealer is by far the best Subaru dealer around. We started the purchasing process by emailing Staci on-line. Very helpful and knowledgeable. Basically the whole transaction took place thru e-mail and via phone with both Ralph and Staci. Went to the dealer to test drive the Outback and seal the deal with Ralph. Ralph is always a pleasure to deal with. Love purchasing the car this way no bull and straight forward. More
Since we have purchased our Outback, the entire experience we've had has been nothing but positive. From the sales staff to the service department we have been treated with kindness. Karen Prisc experience we've had has been nothing but positive. From the sales staff to the service department we have been treated with kindness. Karen Prisco and Paul Honious in the service department have been quite helpful in answering any questions we may have. And their friendliness and concern for our welfare is much appreciated. More