Quality Subaru

"would I buy another Subaru and would it be at Quality?" I think that is best testimonial to a dealership and service department. I feel like the people at Quality want to make sure I am driving a safe car n I think that is best testimonial to a dealership and service department. I feel like the people at Quality want to make sure I am driving a safe car not just a car I purchased there and service there. Integrity in people is what I value. And a safe affordable vehicle that is dependable. Karen and Jeff and Paul are great. I've had my car almost 10 years now and plan on buying another at Quality. Angela Milani More

I was a lifetime customer of Quality Subaru. NOT ANY MORE! Salesman was very nice, reasonably honest, and well mannered. General Manager Mike Ward was a total liar and a creep. His demeanor, body lan MORE! Salesman was very nice, reasonably honest, and well mannered. General Manager Mike Ward was a total liar and a creep. His demeanor, body language, and rude tone of voice all gave away that he was lying his rear end off. While I know dealerships need to make money, it is in your best interest to AVOID Quality Subaru at all costs. It is being run by a General Manager that yells, name calls, and swears at staff and customers. There is making money, and then there is ripping people off! Mike Ward thinks he is a rip off artist. Mike Ward is a toxic GM for the owner of this dealer. He has cost this dealer many a customer that has left disgusted and driven down the road to either Premiere Subaru in Branford, or Watertown Subaru. I recommend you go to one of those places, and not to Quality Subaru. Only go to Quality Subaru if you want to be treated like a jerk, by a jerk! To the owner-get rid of Mike Ward and you will see your sales increase quite a bit! Your employees will be happier as well. He is a jerk to everyone! More

Thanks for your great service. Jonathan was super. He was tech savy and had a high knowledge of the vehicles. He also took time to thank me for my service in the Army. That got my a Jonathan was super. He was tech savy and had a high knowledge of the vehicles. He also took time to thank me for my service in the Army. That got my attention. Thank you. Peace. Robert and Colleen. More

Great Experience Miroslaw went above and beyond to answer any questions I had and help in my decision to purchase my car. I typically buy Toyota's and was hesitant to Miroslaw went above and beyond to answer any questions I had and help in my decision to purchase my car. I typically buy Toyota's and was hesitant to go with Subaru but because working with Miroslaw was truly a great experience and after test driving a Forester I will continue to stay with Subaru. He was so friendly and really made me feel comfortable. And the Forester is truly a great car and great quality. More

Ralph was very knowledgeable and helpful in selling us our new Subaru Legacy Ltd. He answered all of our questions to our satisfaction. Both Ralph and Chad were extremely helpful and took their time in our new Subaru Legacy Ltd. He answered all of our questions to our satisfaction. Both Ralph and Chad were extremely helpful and took their time in showing us all the features on our new vehicle when we picked it up at the dealership. Chad took us on a drive to show us how to use the Eyesight feature and Navigation system. We were very please with the way these two sales people helped us through the process of buying our new Legacy. More

Flat tire repair and alignment A deep pothole flattened my tire on my way to work. Quality Subaru had the tire I needed and was able to fit me in at a time that worked for me. Ka A deep pothole flattened my tire on my way to work. Quality Subaru had the tire I needed and was able to fit me in at a time that worked for me. Karen and Jeff were very friendly and knowledgeable. Jeff explained the alignment procedure and I left the service area happy. More

Ralph at Quality Subaru was very helpful and very experience to help us choose the right car. Other dealerships in the area we had to wait for a sales person to help us. At Quality Subaru they help experience to help us choose the right car. Other dealerships in the area we had to wait for a sales person to help us. At Quality Subaru they help right away and the whole buying experience was smooth. More

Straightforward internet pricing that clearly states the sticker price, the invoice price, and the discounted selling price which truly eliminates all the stressful aspects of haggling from the car buying p sticker price, the invoice price, and the discounted selling price which truly eliminates all the stressful aspects of haggling from the car buying process. No pressure and no gimmicks or surprises...this really was the easiest and the best car purchase experience we've ever had. Very friendly, responsive, and accessible staff. I would only suggest that the online inventory be updated more frequently to accurately reflect available (i.e.-not already sold) stock for sale, but this may be due to high demand and quick turnover. More

This is our second car we purchased through this dealership. They are wonderful to work with. Everyone is so pleasant and they don't give you a run around. They are pushy like some of the dealers dealership. They are wonderful to work with. Everyone is so pleasant and they don't give you a run around. They are pushy like some of the dealerships are. I find it great when the owner is out on the floor asking if you would like some coffee or asking how is everything. The facility it self is alway kept very clean and spotless. The service department is what keeps us coming back. Jeff and Karen are wonderful to work with. More

Always friendly & efficient! Prices are reasonable for service dept. Quality Subaru service dept. has a shuttle service or will rent a car for you during service. for service dept. Quality Subaru service dept. has a shuttle service or will rent a car for you during service. More