
Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great. Sales and service was very helpful I love my experience and the way I was treated. I would recommend this dealership to all my friends. The service dept. was also very helpful with any I love my experience and the way I was treated. I would recommend this dealership to all my friends. The service dept. was also very helpful with any questions I had. More
Better than the rest I am a repeat Quality Subaru customer, but did visit other dealers during this process. The professionalism of Quality Subaru surpasses the others. T I am a repeat Quality Subaru customer, but did visit other dealers during this process. The professionalism of Quality Subaru surpasses the others. They listen better and just get you what you need. The process there is just easier. And I feel valued as a repeat customer. More
Subaru Crosstrek Gary Thomsen at Quality Subaru made our experience excellent. He took the time to go over many details with us. He also went over the many options to Gary Thomsen at Quality Subaru made our experience excellent. He took the time to go over many details with us. He also went over the many options to assure we had our needs met and were fully satisfied. Gary checked back after our purchase to make sure we were fully satisfied and if we had any further questions. After going to many dealers, Quality Subaru was by far the most superior dealer in the area. Maria, Steve, Chris & Smiley More
2012 Dodge Ram As soon as we walked in my husband and I sensed that Quality Subaru was a class act. Everyone was welcoming, accommodating and professional. Our sa As soon as we walked in my husband and I sensed that Quality Subaru was a class act. Everyone was welcoming, accommodating and professional. Our salesman Ralph was extremely helpful and made our doing business with him/the dealership a pleasant experience. Angie M. More
Overall Great Experience! My first contact with the Dealership was via an email request for information. The next morning I had an email from them and a call from Kristen N. t My first contact with the Dealership was via an email request for information. The next morning I had an email from them and a call from Kristen N. to go over what I was looking for. I scheduled an appointment to come in and immediately received an email recapping our conversation and vehicle I would be test driving. Before my appointment I received an email and text reminder. Ralph was my Sales Associate and was an extreme delight to work with. I was treated with kindness and respect and never felt pressured. I had visited 2 other dealers before Quality Subaru and I wished I had made them my first stop. Every step of the way Ralph was there to answer all of my questions and exemplified superior customer service. When it came time for me to pick up my car, Ralph and Mark showed me every possible button on the car and what it does, as well as going through the manual with me. When it came time for financing Ed was very thorough as well. They really care about their customers and I would recommend them to anyone. More
'15wrx - best place to buy Love these guys start to finish , 5 star service, they were always there when I had a question. And made the whole process of buying my first new car Love these guys start to finish , 5 star service, they were always there when I had a question. And made the whole process of buying my first new car a breeze. More
Just bought a 2015 Crosstrek I had done my research before arriving at Quality Subaru and was looking forward to test driving the 2015 Crosstrek with five speed manual transmissio I had done my research before arriving at Quality Subaru and was looking forward to test driving the 2015 Crosstrek with five speed manual transmission. Kristen Ntoukiantz, the Internet Sales Manager, was very helpful in our phone conversations and when I arrived for my test drive she introduced me to Miroslaw Mazek, a Sales Consultant. From the moment I walked in the door, I was met with a friendly and courteous staff whose knowledge and understanding of what I wanted made the shopping and ultimately buying experience unrushed and responsive to my wishes. I enjoyed the Crosstrek test drive, felt that Miroslaw "Mike" explained the details of the car and its performance in an excellent and professional manner and when I did decide to purchase the brand new (only 17 miles on the odometer!) Crosstrek received a fair price. Ed Chen helped complete the financial aspects of the sale in a friendly manner offering options in a pleasant, not pushy, professional way. The purchase of the new car and my trade-in was handled smoothly and within two hours I was driving my new Crosstrek home. Two days later, I received a phone call from Miroslaw making sure that I was enjoying my new car. I was very pleased with the positive, knowledgeable staff whom I encountered and look forward to a long relationship with a Subaru dealership of such high quality (sorry, couldn't avoid the pun). More
subaru forrester lease I was very pleased with the service that I received regarding my recent lease of the 2015 subaru forrester limited. The helpfullness of Gary Thomsen i I was very pleased with the service that I received regarding my recent lease of the 2015 subaru forrester limited. The helpfullness of Gary Thomsen in zeroxing and explaining to me the different choices, specifications, and options in the car helped me make my choice in getting the Forrester much easier for me. The details with which Chris Carey went over with me while explaining to me all the buttons knobs and pairing of the bluetooth was great. This is my 5th lease and at no time prior to this did anyone ever explain how to do things in the car, the other dealers just handed me my paperwork and keys and that was that. Ed Chen was also instrumental in my decision to return back to subaru and purchase the maintenance plan. I am very pleased with the way these fellows treated me and the service they provided. I love the new car. More
Putting a little awkwardness aside A bit of awkwardness attended a few of our experiences at Quality as we shopped for our new Legacy. We started with one salesman & ended with another, A bit of awkwardness attended a few of our experiences at Quality as we shopped for our new Legacy. We started with one salesman & ended with another, but it was ok: they agreed to share us. Despite a bit of disappointment initially we became comfortable with our salesperson, Mr. Soll, He was a gentleman. In fact, we were taken aback when we were given quite a fair deal on the car & our trade-in. The price they agreed to charge us was reasonable, & the same for our trade. No bargaining needed; we didn't know what to do. That impression didn't last forever. When we came in to pick the car up, we got the classic car salesman in the personage of Mr. Chen, who eventually sold us an extended warranty with acceptable terms, but only after a process. All this aside: we are looking forward to our new car, which seems almost magically engineered. More
Thank you, Jay and Joe! Everything about this transaction was excellent. Jay picked me up at the train station, since I was coming from out-of-state. He couldn't have frien Everything about this transaction was excellent. Jay picked me up at the train station, since I was coming from out-of-state. He couldn't have friendlier or more competent in his job. The paperwork was all ready to be signed, The car was spotless and had a full tank of gas. And Jay answered all my questions. I would recommend him and Quality Subaru to all my friends looking for a Subaru or Hyundai. Thanks, Jay! And thanks to Joe, the owner - also a wonderful person to work with. And he even got me lunch! I love my car - and the price was right. Happy New Year, guys! More