Quality Subaru

Friendly, knowledgeable salesperson; no-pressure purchase We began our car search last year (Spring 2014) looking at Honda, Toyota, Mazda and Subaru. As lifelong Honda and Toyota owners, we were initially ske We began our car search last year (Spring 2014) looking at Honda, Toyota, Mazda and Subaru. As lifelong Honda and Toyota owners, we were initially skeptical about considering a Subaru for our next purchase; however, that changed when we did the research, test drove the Forester and spoke with Ralph Aquino at Quality Subaru. Even though Ralph knew that we did not intend an immediate purchase, he still took the time to make sure that we were informed consumers. He was friendly, knowledgeable, no-pressure and willing to answer all our questions and concerns. We were so impressed with Ralph's knowledge and experience, that we returned to Quality Subaru one year later to do business with him. The professional, no-pressure environment of the Quality dealership extended to our dealings with Ed Chen in the business office as well. We are now proud owners of a 2015 Subaru Forester, and we look forward to many years of reliable performance. More

My first Subaru I have a Subaru XV Crosstrek and Chad Esposito helped me find the perfect vehicle and I love it! The customer service is awesome and the process of p I have a Subaru XV Crosstrek and Chad Esposito helped me find the perfect vehicle and I love it! The customer service is awesome and the process of purchasing the vehicle was so easy I literally purchased it from my sofa. More

Good bunch of sales people I just bought a 2015 Crosstrek and I have to say the sales process was one of the best I have had. This is NOT a no haggle dealership so if this is an I just bought a 2015 Crosstrek and I have to say the sales process was one of the best I have had. This is NOT a no haggle dealership so if this is an issue for you, im sorry. During the negotiation process I could tell these guys were honest. They weren't employing any of the typical dirty tricks and I could tell they genuinely wanted to exceed my expectations, which they did. They promised a delivery date, kept me informed and actually made good on the delivery! They scheduled my pickup so they could spend a lot of time with me explaining the car. Evan when the business office tried to sell me warranties and add on items they didn't use scare tactics to get me to buy, Its the little things such as honest salesmanship that I appreciate. In a world where companies will use scare tactics and shady business to get your money, these guys are different. You can tell the management tries to employ good sales people with a culture of good business. As most of us know, this is difficult to do in the car business. Thanks Quality Subaru More

Cordial experience My mother purchased a Subaru Impreza from Quality Subaru last week. She is extremely happy with her choice and the service she received during the pr My mother purchased a Subaru Impreza from Quality Subaru last week. She is extremely happy with her choice and the service she received during the process. Mike Ward and his salesman, Mike, we're knowledgable and courteous about every fine detail. My mothers' friends have all commented on what a great car and deal she got. Beyond satisfied! More

Outstanding The dealership and the staff were extremely helpful and pleasant in every way. Everything from the initial inquiry, to the delivery and explanation o The dealership and the staff were extremely helpful and pleasant in every way. Everything from the initial inquiry, to the delivery and explanation of the car features, to the financial terms were outstanding. Would recommend this dealership to anyone looking for a quality and friendly place to purchase your next car. More

Great place to buy a car I stopped at a couple other Subaru places in CT, Quality Subaru was the easiest to work with and the most accommodating. I worked with Mark, and he w I stopped at a couple other Subaru places in CT, Quality Subaru was the easiest to work with and the most accommodating. I worked with Mark, and he was friendly, helpful, even answered my questions via text! More

Top Notch I went in with a bad experience at another subaru dealership and they turned it right around. Friendly, kind, courteous, helpful, and top of the line I went in with a bad experience at another subaru dealership and they turned it right around. Friendly, kind, courteous, helpful, and top of the line service from Ralph and Ed! Really took care of me and made it happen! They would come in on tere day off and push to get you what you want! I would recomend this group of people to anyone! Most satisfied I have been in some time now! More

New car purchase experience couldn't be better! This is the second car our family has purchased from Chad. He is a great salesperson! His knowledge of the Subaru product is second to none! This is the second car our family has purchased from Chad. He is a great salesperson! His knowledge of the Subaru product is second to none! More

Amazing I had a great time with quality Subaru and loved the friendly staff. Got a great deal on a brand new car and drove away few days later. I would recomm I had a great time with quality Subaru and loved the friendly staff. Got a great deal on a brand new car and drove away few days later. I would recommend this place to anyone looking for a deal More

Good deal - good people - good dealership Chad was quite knowledgeable, friendly and patient with my mother as she chose her first new car in 25 years. He was anything but the typical car sal Chad was quite knowledgeable, friendly and patient with my mother as she chose her first new car in 25 years. He was anything but the typical car sales person trying to push towards an instant close. Ed Chen was our finance guy and did a great job as well. Overall a great experience and I would definitely recommend them again. More