Quality Subaru

Curteous, Straightforward, Accomodating & Professional Our dealer was Mark Soll, a sincere, helpful & willing to please professional who made our experience pleasant, fast & easy. Mark explained everything Our dealer was Mark Soll, a sincere, helpful & willing to please professional who made our experience pleasant, fast & easy. Mark explained everything in clear detail, not only in his presentation, but in the paper work and demonstration of our chosen vehicle. He was attentive and fully accommodating to our needs & questions. All of the employees, including the sales manager as well as the service and parts people were enthusiastic and knowledgeable. We would definitely return to Quality Subaru for future car purchases, and we will gladly recommend this dealership to others. More

Friendly I drove to the dealership to test drive one vehicle and ended up buying a different one. Mark was very helpful, friendly and listened to my concerns a I drove to the dealership to test drive one vehicle and ended up buying a different one. Mark was very helpful, friendly and listened to my concerns about a vehicle purchase. More

Wonderful Experience Chad Esposito was our salesperson and was polite, organized, well prepared to answer questions, and just a pleasure to deal with. He went out of his Chad Esposito was our salesperson and was polite, organized, well prepared to answer questions, and just a pleasure to deal with. He went out of his way to make us feel comfortable and get us exactly what we wanted as far as model and price. He did not pressure us once which was an unexpected delight. This helped make the decision easy for us. The Finance Manager Ed Chen was very thorough in presenting all the warranty/extra options in a way that was very informative. He was extremely knowledgable and also did not pressure us into anything we weren't comfortable with. We would highly recommend the Quality Subaru team to all our family and friends. Top notch service and great people to deal with. More

Outstanding Dealership The entire staff at Quality Subaru goes far beyond "excellent" when dealing with customers. They are friendly, helpful, efficient, and we actually had The entire staff at Quality Subaru goes far beyond "excellent" when dealing with customers. They are friendly, helpful, efficient, and we actually had FUN buying our Subaru ! There was no pressure or haggling. Just an honest attempt to get us what we wanted for the price we wanted. Our salesperson Chad Esposito went out of his way to make sure we were happy. And the Finance Manager Ed Chen gave us great advice and worked closely with us to finalize our transaction. Even Warren Smith in the parts department joined in to make sure we were all set before we left ! Just seeing how well everybody who works at Suraru gets along, laughs a lot, and genuinely seems to like each other makes this an exceptional dealership! We would recommend Quality Subaru to anyone who wants a good deal and great service. As a matter of fact, we would say it is worth going out of your way to purchase from them because they will go out of their way to make you happy. More

Outstanding! First time Subaru owner and will be a lifetime customer! The customer service is outstanding--no pressure, no rush. Chad treats you as if you were a f First time Subaru owner and will be a lifetime customer! The customer service is outstanding--no pressure, no rush. Chad treats you as if you were a family member. More

Stress Free This is our fifth Subaru purchase at this dealership, need I say more? We were never rushed and our questions were answered completely. Our new car This is our fifth Subaru purchase at this dealership, need I say more? We were never rushed and our questions were answered completely. Our new car was ready as promised and we couldn't be happier. More

Pleasant buying experience. Chad was helpful and informative. They were willing to negotiate a reasonable price on the car as well as let me test drive a model that not many deal Chad was helpful and informative. They were willing to negotiate a reasonable price on the car as well as let me test drive a model that not many dealers would. More

Didn't get so much as a hello Stopped into this dealer interested in leading a new Subaru with my pregnant wife. The dealership was busy, but not crowded. Despite seeing several sa Stopped into this dealer interested in leading a new Subaru with my pregnant wife. The dealership was busy, but not crowded. Despite seeing several salespeople, no one offered to help us. I can accept that they may already be busy with other customers, but "I'm sorry we are busy, we'll be with you as soon as possible" goes a long way. It was frustrating that many of the employees walked right by us, again without a hello or a we'll be right with you. After twelve minutes of being completely ignored, we left. Please note I did not work with Mark Soll as listed but I could not review unless I listed an employee and he was one of several who passed us by. More

Our Salesman Chad was very accommodating and personable. He even stayed late to close the deal with us and we didn't feel rushed at all. he was very knowledgeabl Chad was very accommodating and personable. He even stayed late to close the deal with us and we didn't feel rushed at all. he was very knowledgeable of all the makes and models that we looked at. More