Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Quick service I stopped by recently because my car was making a funny noise. The Service team squeezed me in and confirmed that the noise was just from a rock in my I stopped by recently because my car was making a funny noise. The Service team squeezed me in and confirmed that the noise was just from a rock in my wheel well. They were very friendly and I was grateful that they made time to confirm my car was safe to drive. More
Great People, Great Dealer. Ralph Aquino is the best. Peter Z made the deal easy and affordable. Ed Chen worked very hard to get the very best finance terms available. All were v Ralph Aquino is the best. Peter Z made the deal easy and affordable. Ed Chen worked very hard to get the very best finance terms available. All were very courteous, efficient. I Will highly recommend Quality Subaru. More
Quality Service Karen, Jonathan, Paul and the entire service staff provide the best customer service. Very courteous and on time service at a great price. I highly re Karen, Jonathan, Paul and the entire service staff provide the best customer service. Very courteous and on time service at a great price. I highly recommend Quality Subaru for all your auto needs. More
Excellent Service! I have purchased or leased four Subaru cars from this dealership. I have never been disappointed. They work hard to be fair and to provide the best I have purchased or leased four Subaru cars from this dealership. I have never been disappointed. They work hard to be fair and to provide the best customer service experience possible. I would highly recommend them! More
Damaged /not us I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side win I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side window deflectors on my car and the person who installed them chipped the paint and a scrap mark from the installation. When my husband went and showed the service manager , he said they did not do it. You could tell that a tool fell from the roof and chipped the paint and left a scuff mark. It was on the passenger side . I keep this car in the garage and look over the car everyday since I bought it. They did give us touch up paint. Luckily my husband has the experience to touch up the spot since he was a certified body tech and mechanic. I would have liked validation that this happened at the service dept. I know stuff happens sometimes, but they kept saying it did not happen there. More
Great value Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on th Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on the new vehicle and delivered it. More
Service The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you' The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you're just dropping your car off the service team is always good about calling you when your vehicle is ready. More
Great Service I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. More
Accommodating service Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could get work done. More
traded in old and bought a new car I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used the service department for maintenance of my old car at this dealership. It was my prior relationship with the service department that brought me into their sales department when I was looking for a new car. The experience with my sales representative was pleasant and pressure-free. He listened carefully to what I wanted and explained the various options available to me. I got a fair value for my trade-in and he called to inquire how I was doing after my new purchase just as he said he would. The experience with financing was also hassle-free. I was informed of my options and the rationale behind add-ons but not pressured in one direction or the other which left me feeling empowered to make the decision that was right for me. I recommend both the sales and service departments at this dealership for their good humor, professionalism and integrity. More