Quality Subaru

Awesome salesman! Nick our salesman was so knowledgable and friendly! The best dealership I have ever been to. The finance guy Ed worked extremely hard to get my son Nick our salesman was so knowledgable and friendly! The best dealership I have ever been to. The finance guy Ed worked extremely hard to get my son approved and helped us understand the contract and all the benefits of warranties. Between the two of these men I would highly recommend this dealership. More

Top Shelf Great experience. Great car at a very fair price with truly excellent sales support. Highly recommend this dealership. Kudos to our sales person, Mar Great experience. Great car at a very fair price with truly excellent sales support. Highly recommend this dealership. Kudos to our sales person, Mark Soll. More

Buying a car was a great experience Nick made the experience very easy and quick. He had a lot of knowledge about the car which helped me feel very confident making my decision. I am ver Nick made the experience very easy and quick. He had a lot of knowledge about the car which helped me feel very confident making my decision. I am very pleased with my purchase and would recommend this dealership and Nick in the future to others. More

Good experience purchasing used vehicle Worked with Mark Soll who listened to my needs and worked with me to make the best fit. Would recommend them again. All aspects of vehicle I purchas Worked with Mark Soll who listened to my needs and worked with me to make the best fit. Would recommend them again. All aspects of vehicle I purchased were reviewed in detail. All questions answered effectively. More

Two chances and two bad experiences I heard quality Subaru was a good dealership that cares about customer service but I was not impressed. My first experience started off alright, howev I heard quality Subaru was a good dealership that cares about customer service but I was not impressed. My first experience started off alright, however when we got into actual negotiations, it went south. They severely low balled me on the trade in value of my car and then audibly laughed at me when I told them what I was expecting (I went to another dealership and was offered the amount I was expecting the next week). After the audible laugh, the sales representative then condescendingly asked me where did gotten that price, to which I replied Kelly Blue book. Then he tried to explain to me that Kelly Blue book has two different values you can look at and one is the dealership value, the other is the value you'd expect if you sold it out right....like he thought I could t read or use the Internet. I informed him I'd been looking at the dealership value because the value for selling it out right was over double what they offered me. After being treated like a moron I left and went elsewhere. They proceeded to call me and I decided to give them one more shot to earn my business. I spoke with the rep, explained what I wanted, what I was looking to pay, etc., and I was told that I should go elsewhere. They weren't willing to work with me. I wasn't asking for something outrageous because I know they could offer better prices than what I was being offered. I felt like my business as a customer wasn't valued and I was overlooked. Which is fine because it's a car dealership and they're all about the commission but don't pride yourself on a reputation of outstanding customer service and then make a potential customer feel like dirt. I won't be taking my business to Quality ever again and I would not recommend them to a friend. More

Great Deal Ralph and Ed made sure that they did everything they could to get me the best deal. I was extremely confident in the car and package I received. They Ralph and Ed made sure that they did everything they could to get me the best deal. I was extremely confident in the car and package I received. They spent a lot of time going over multiple car packages and running the numbers on finance vs lease. I was very happy with the end result. I got the car and package with the additional options that fit my need and my desired payment. I would highly recommend this dealership. Ask for Ralph and let home and Ed get you the deal your looking for. More

Made sure things were right So after looking at and testing driving a few subarus, I bought an impreza.....Took a LONG time to come in, but it did and it was perfect....or so I t So after looking at and testing driving a few subarus, I bought an impreza.....Took a LONG time to come in, but it did and it was perfect....or so I thought.....the ride home was incredibly uncomfortable for both myself and my husband. I called Quality the next day, spoke with Ed and Ralph (my salesman). Came back the following day for more test drives and discussions. Ralph came in on his day off to meet with us. After more than 2 hours, I returned the Impreza and bought a Forester. Pete figured out how to make it all work, and Ed was available by phone (on his day off) for a consult. Came back a few days later (I had a business trip) and picked up my new new car. Everyone involved went out of their way to make sure that we were happy with car and the final deals. Thank you. More

Very friendly and helpful This dealership was very nice to work with. Everyone I have met was very friendly and helpful. Chris was willing to go the extra mile and show how to This dealership was very nice to work with. Everyone I have met was very friendly and helpful. Chris was willing to go the extra mile and show how to work everything in my new car. Chris Carey was really the one that made the decision to move forward an easy one. Ed Chen helped us find the best deal and explained everything that we were buying into with great clarity. Quality Subaru I feel is the best Subaru dealership in this area and certainly beats all the others. Thank you so much for the great experience. More

lease new car He made the entire experience enjoyable and informative. He explained all features and options on new leased vehicle and went for test drive. No comp He made the entire experience enjoyable and informative. He explained all features and options on new leased vehicle and went for test drive. No complaints at all. More

Awessome Miroslaw (Mike) is really very good human being. I bought the car because of him. He has helped us to make our mind towards getting Subaru. I strong Miroslaw (Mike) is really very good human being. I bought the car because of him. He has helped us to make our mind towards getting Subaru. I strongly suggest to contact Miroslaw for future deals. Thank you More