Quality Subaru

My dislike for car shopping has been changed Everyone in this dealership is extremely helpful, pleasant and knowledgeable. I have not experienced this very high level of customer service in any Everyone in this dealership is extremely helpful, pleasant and knowledgeable. I have not experienced this very high level of customer service in any retail environment. More

Great Experience This is the first Forester I leased through Quality Subaru and the experience was nothing short of fantastic. My salesperson, Nick Hammond, was extrem This is the first Forester I leased through Quality Subaru and the experience was nothing short of fantastic. My salesperson, Nick Hammond, was extremely knowledgeable and welcoming. He addressed all of my questions during my test drive, and was happy to answer follow up questions when I called him the next day. I will be sure to go to Nick again when I am interested in leasing or buying another Subaru at my lease's end. Furthermore, employees Mike Ward and Ed Chen were friendly, helpful, and a joy to interact with. Overall, a 5/5 star outstanding experience. More

Another good experience! This is the second Froester I have leased through Quality Subaru in Wallingford CT. The entire team is good. All helpful happy to serve and able to an This is the second Froester I have leased through Quality Subaru in Wallingford CT. The entire team is good. All helpful happy to serve and able to answer questions for their customers. I would highly reccomend this dealer ship. Love my 2017 Forester!!! So does my Whippet Emma! More

outstanding! Mark Soll,Mike Ward,and Ed Chen are valuable assets to quality subaru,they have unique, friendly personalities and are truly professional.This car pur Mark Soll,Mike Ward,and Ed Chen are valuable assets to quality subaru,they have unique, friendly personalities and are truly professional.This car purchase was an enjoyable experience. More

Excellent service of salesperson Michael Schweikert excellent, responsive sales and service. Our sales rep, Michael Schweikert was outstanding. We had a problem with our Sirius radio and he came in on excellent, responsive sales and service. Our sales rep, Michael Schweikert was outstanding. We had a problem with our Sirius radio and he came in on his day off, brought the car to the Sirius vendor and resolved all issues. During the buying process he was responsive, explained all options clearly and was a pleasure to work with. More

Get Nick Hammond! I had picked out a Subaru Forester from Quality Subaru's web site and stopped by to check it out. I was greeted by Jack and introduced to Nick. A I had picked out a Subaru Forester from Quality Subaru's web site and stopped by to check it out. I was greeted by Jack and introduced to Nick. A few days before I went to another Subaru dealership and looked at this make and model which was priced higher. No thanks! Nick did a very good job explaining the Forester's mechanicals and features. He was pleasant and knowledgeable. I felt no pressure to buy the car. We closed the deal and I was able to come back later and pick up the car. When I returned to pick up the car, I then met with Ed the finance manager. He was pleasant but I was miffed that at that point in the sales process he brought up service plans which naturally added to the purchase price. This is in addition to negotiating on the Certified Owned Plan with Nick. I felt pressure to decide right there and then. I told Ed it would have been more appropriate for me to discuss this with Nick before I decided to purchase the car. He explained that he had seven salespeople and not all of them could explain it. I told him I felt Nick was very capable of explaining this. He's given me until Monday at noon to decide. Now I'm trying to figure out if I should get the extended service plan and at what level and exactly what is and is not covered. Grrr! Nick went over the operation of the vehicle, set up the radio and synched my phone. He again went over the lights, radio and controls. He was very helpful and I enjoyed dealing with him. I highly recommend Nick-he's a true car "guru"! Now I've got to research the service plans! Bottom line is I'd buy another car from Nick but do prior research so I understand service plans More

GREAT ! Chris my Salesman was Awesome! He took so much time to show me all features with my new Car. This Dealership makes you feel like your with Family a Chris my Salesman was Awesome! He took so much time to show me all features with my new Car. This Dealership makes you feel like your with Family and it's peace of mind that you get a great deal with people who show they care! More

quick No pressure sale from nick hammond, he was very helpful. He answered every question o asked, when he didnt know the answer, he found someone who could No pressure sale from nick hammond, he was very helpful. He answered every question o asked, when he didnt know the answer, he found someone who could. Nick was a great salesman, i highly recommend goingto him. The dealetship didnt try to sell me extras, but didlet me know what was available with no pressure More

New Forester today! Nick, our Sales person and Ed our Finance person were great and explained everything carefully about our deal and all options. Car is great - we are Nick, our Sales person and Ed our Finance person were great and explained everything carefully about our deal and all options. Car is great - we are excited to drive again! Thanks, Guys! More

2010 Subaru Inpreza Got into a 2010 Subaru Impreza easy thanks to Chad Esposito and Nick Hammond. Im totally in love with this car and couldn't be happier! Thanks, guys Got into a 2010 Subaru Impreza easy thanks to Chad Esposito and Nick Hammond. Im totally in love with this car and couldn't be happier! Thanks, guys! More