Quality Subaru

Excellent Dealer with proven track record! We purchased our 2003 Forester from Quality Subaru and were in the market for a 2018 Forester. Chris Carey matched us with the exact specifications w We purchased our 2003 Forester from Quality Subaru and were in the market for a 2018 Forester. Chris Carey matched us with the exact specifications we wanted in our new Forester. Chris is a pleasure to work with ~ personable, knowledgeable, and explained every detail thoroughly. And ~ Chris is accessible to explain any questions we might have with all the new incorporated technology, etc. We like the vibe at Quality Subaru. They really care about their customers! More

Great experience! We had a fantastic experience at Quality Subaru! Brendan was very friendly and knowledgeable. He took the time to understand our needs and answer all We had a fantastic experience at Quality Subaru! Brendan was very friendly and knowledgeable. He took the time to understand our needs and answer all of our questions as we selected 2 vehicles (our family's 2nd and 3rd Subarus). Highly recommend working with Brendan and the Quality Subaru team! More

Excellent experience from start to finish! We came to Quality Subaru to find a replacement for our 11 year old Saturn Vue. We believed the Forester would be a potential match in size and handl We came to Quality Subaru to find a replacement for our 11 year old Saturn Vue. We believed the Forester would be a potential match in size and handling, so we wanted a test-drive. Our sales consultant, Brendan Murphy, who admitted he was very new to the firm and the business, was outstanding. Brendan has a wealth of knowledge about the features and performance of the cars he is selling. He has an easy-going way that is customer-centric. At no time did we feel pressured in any way to make a decision. We ended up trading in two vehicles for two Foresters! Being new, Brendan seemed to have a few people watching over his shoulder...and they were all very friendly and professional as well. The entire operation at Quality Subaru seems solid, like they are family. We also love their donation program and were happy to help support the Connecticut Humane Society. We are very happy with our new Foresters, and would highly recommend Brendan and his team to anyone interested in purchasing or leasing a car! More

Unbelievable! I wish I had more than 5 stars to choose from. Chris Carey was the epitome of professionalism. From the start he made me feel at ease. My car decide I wish I had more than 5 stars to choose from. Chris Carey was the epitome of professionalism. From the start he made me feel at ease. My car decided to stop working and at the most inopportune time, one month after I had just purchased my first home. Chris knew my concerns and worked his magic to get me in the car I said I would always purchase when the time was right. He was able to fit me in a car he had on the lot. It was everything I wanted including the color. Along with the manager, Mike Ward, I was able to drive away in a 2018 Subaru Forester, in what I like to call St. Jude green and still be able to sleep at night knowing I had purchased a great care for a great deal. My advice to anyone looking to purchase a Subaru is first, go to Quality Subaru in Wallingford and second, make sure Chris Carey is the one that puts you in the driver's seat. I did and I have enjoyed the ride ever since. More

Exemplary Customer Service Buying a car from Chris Carey @ Quality Subaru far exceeded our expectations. We started our first visit to the dealership informing Chris that we wou Buying a car from Chris Carey @ Quality Subaru far exceeded our expectations. We started our first visit to the dealership informing Chris that we wouldn’t decide until returning from vacation. The visit lasted 2-1/2 hours and included a test drive, discussion on all available models and options. Chris’ personality is welcoming and product knowledge exemplary. He spent time getting to know my wife and I to ensure that the car selected would fit our lifestyle and daily commute. We walked away knowing that a Premium level Crosstrek with Eye Sight was what we wanted along with detailed pricing based on a similar model that was in stock. 2 weeks later, we called Chris to move forward and he found the exact 2018 Crosstrek that we wanted (color, options) on an upcoming shipment from the factory. Chris reminded us that getting the exact car was worth the wait instead of settling for another color or options. In under 2 weeks, the car arrived at the dealership and a remote starter installed. Before our pick-up appointment, Chris and Finance Manager, Ed Chen, completed a large portion of the paperwork and upon arrival, our shiny black Crosstrek was parked by the entrance for everyone to admire and many other customers did while we were there. The final walk & drive thru was detailed and reassuring explaining all of the Eye Sight technology that is great but a bit daunting at first. The facility is in the middle of a major upgrade and after touring it, we are confident that the technicians will be working in state of art facilities. The overall atmosphere is comfortable and friendly. I highly recommend Chris and team for your Subaru needs. We drove to Wallingford to buy our Subaru vs buying it in Milford (where we live) because of his professionalism and superior customer service. More

First time buyer of Subaru Outback Mark Soll did an excellent job, introducing us to all the features of the Vision system. He was very patient with us on the road trip, explaining what Mark Soll did an excellent job, introducing us to all the features of the Vision system. He was very patient with us on the road trip, explaining what all the safety alerts were. We are very happy with our new car. Mark told us that he will be available if there is anything that we can't figure out. More

Impressed with the friendly service Nick Hammond gave us superior service.He listened to us when we said we had a budget and he did not push us to purchase more car than we could afford. Nick Hammond gave us superior service.He listened to us when we said we had a budget and he did not push us to purchase more car than we could afford. We were looking for a safe car for my daughter. Nick helped us decide on a car with the safety features that we wanted in a stylish and sporty car that my daughter wanted. Nick made our car shopping experience very pleasant and enjoyable. I would buy another car from Nick, when we are ready. More

NICE PEOPLE !ST TIME BUYING A SUBARU, AND QUALITY SUBARU WAS A GREAT EXPERIENCE. JACK AND MARK WERE FRIENDLY, KNOWLEDGEABLE, AND COURTEOUS. ED WAS GREAT, FOUND LO !ST TIME BUYING A SUBARU, AND QUALITY SUBARU WAS A GREAT EXPERIENCE. JACK AND MARK WERE FRIENDLY, KNOWLEDGEABLE, AND COURTEOUS. ED WAS GREAT, FOUND LOCAL FINANCING WITH A GREAT RATE. I TRADED EMAILS AND PHONE CALLS AND TEXTS DURING THE BUYING PROCESS. I ONLY VISITED ONCE BEFORE ACTUAL PICKUP. NO ISSUES AT ALL THEY WERE ALL GREAT! HIGHLY RECOMMEND TO ANYONE IN THE MARKET FOR A NEW OR USED SUBARU. More