Quality Subaru

very caring, efficient, honest and helpful staff I had the pleasure of dealing with multiple staff, but primarily Brendan Murphy. He was very knowledgeable, attentive, and extremely helpful. He stre I had the pleasure of dealing with multiple staff, but primarily Brendan Murphy. He was very knowledgeable, attentive, and extremely helpful. He streamlined the whole car buying process! More

personable and knowledgable I dealt with "Mike" Mazek. He was very friendly and professional. He was willing to help with all my questions and helped decided which model would be I dealt with "Mike" Mazek. He was very friendly and professional. He was willing to help with all my questions and helped decided which model would best suit me. I would, and did recommend him to others. More

Amazing!! Brenden Murphy was the salesman I contacted about seeing a 2015 Subaru Impreza and from the moment I emailed him, I had his FULL attention! Every step Brenden Murphy was the salesman I contacted about seeing a 2015 Subaru Impreza and from the moment I emailed him, I had his FULL attention! Every step of the way he was extremely friendly and worked hard to meet all of my needs and expectations. For being newer to the company, I couldn’t have asked for better service! I also worked with Mike Ward when things started to progress and he didn’t quit until he gave me exactly what I came for. With the both of them, it was impossible to leave unhappy. I got the car I wanted at a price I can’t stop smiling at. They both actually cared about me as a human being and it really showed. I couldn’t have asked for better service! More

Great fast and friendly experience. Mike S was a great sales consultant , he listened to what I had to say and was actually willing to help me out and understood my situation. I would li Mike S was a great sales consultant , he listened to what I had to say and was actually willing to help me out and understood my situation. I would like to thank the team in quality Subaru for helping me get into the right car. I would recommend friends and family members. Thanks Subaru of Wallingford !! More

Professional and very informative Sales Consultant Brendan Murphy was very professional and extremely informative from the moment I walked into the dealership until I drove out with my new Crosstrek. E Brendan Murphy was very professional and extremely informative from the moment I walked into the dealership until I drove out with my new Crosstrek. Everything was explained clearly every step of the way. A much better car buying experience than I have had in the past at other dealerships. Thanks again Brendan!!! More

Stress free car buying experience Ralph Ortiz was very friendly and helpful during my car buying experience. It was stress free. I had a bad experience in the past with a former salesm Ralph Ortiz was very friendly and helpful during my car buying experience. It was stress free. I had a bad experience in the past with a former salesman at this company when first looking at Subarus. I really wanted a Subaru Legacy and wanted to look close to home so I went back to Quality Subaru. I’m so glad that I did because Ralph was professional, knowledgeable about the car, and very helpful. He was the total opposite of my past experience and I would recommend anyone to go go see him if they are interested in buying a Subaru. More

Great experience traded in my 2011 Outback for a 2015 Outback yesterday and the experience was so easy. They were friendly and kept me informed of any updates. I knew traded in my 2011 Outback for a 2015 Outback yesterday and the experience was so easy. They were friendly and kept me informed of any updates. I knew what I wanted and found it there so they didn't have to convince me to buy the car, so I know I made it easy for them too. highly recommend More

No pressure sales Brendan was very professional and informative. Our car buying decision was simplified with his service. When we needed more information he promptly c Brendan was very professional and informative. Our car buying decision was simplified with his service. When we needed more information he promptly called back or emailed. It was a pleasure dealing with Brendan. More

Excellent Customer Service My husband and I stopped by Quality Subaru just to look around. We never owned a Subaru before. This was 3 years ago. Mike Mazek was our first contact My husband and I stopped by Quality Subaru just to look around. We never owned a Subaru before. This was 3 years ago. Mike Mazek was our first contact. He showed us around and we test drove and bought a used Forester. Needless to say, 3 years later we were looking to buy a new Forester and returned to see Mike because of the friendly, knowledgeable staff. Mike showed us around, took us for a test drive and answered any and all questions with the same very friendly and comfortable manner. (He is such a pleasure to work with and there is never any pressure). Together with the additional staff of Mike Ward and Ed Chen we closed a deal, traded in our Forester and drove home in our new Forester the same day. They took care of everything. Quality Subaru makes purchasing a vehicle a very positive and pain free experience and I would recommend them to anyone. More

We bought our first car My husband and I bought our very first (financed) car this past Saturday afternoon at Quality Subarau in Wallingford. We were really nervous about it, My husband and I bought our very first (financed) car this past Saturday afternoon at Quality Subarau in Wallingford. We were really nervous about it, because we have always saved up and used cash for large purchases. My husband called the dealer a few days before and spoke with salesman Brendan Murphy to set up an appointment. Let’s be real. All salesman are known for being fake, overly nice, a little greasy and at times extremely pushy. But, if I’m being completely honest, Brendan was none of these things. He was genuinely kind and understanding, helpful and resourceful. He didn’t try to force us into anything. He listened to our needs and budget and was super accommodating. He is very people friendly and easy going, so thankfully there were no awkward moments - and with test driving a bunch of cars, that was bound to happen. He granted us moments alone to make sure we were getting exactly what we wanted and he honestly gave us a wonderful experience. We have dealt with all types of salesmen in the past and Brendan was by far the best one. When it comes to our future vehicle upgrades and purchases, Brendan will be the only one we go to. More