Quality Subaru

Purchase of a new car We had an outstanding car buying experience! Brendan Murphy, salesperson , was professional and excellent to work with. He made the process go so smoo We had an outstanding car buying experience! Brendan Murphy, salesperson , was professional and excellent to work with. He made the process go so smoothly. Brendan explained the equipment on the new car we were looking at and why the new options would be beneficial to us. Brendan is a wonderful young man who really cares about the Agency and the customers. We were very fortunate to work with Brendan. The process of our appraisal with another employee (sorry, do not remember his name) Went very smoothly. He was very kind and welcoming.Our meeting with Ed Chen went smoothly. He was very organized for our meeting. Very nice man. He explained all of our options to us and was very friendly. We certainly made the right decision to purchase our new car at Quality Subaru. More

Left me waiting hours! I have a new 2018 forester and went in for a simple 6000 mike oil change. I made an appointment for 12 and was told I would just wait 45 min. After tw I have a new 2018 forester and went in for a simple 6000 mike oil change. I made an appointment for 12 and was told I would just wait 45 min. After two hours I started asking questions. The first time I asked it seemed like they had forgot about me. The girl went to the service center and said oh just another 10 min. After 20 min I asked again and again was given the answer just another 10 min. I waited another 30 min and the girl said they had give my car to a new machanic. It seems they offered my car to a new guy to have fun with. A simple oil change took hours with no apology. When the car finally arrived the gas had gone from half full to almost empty. I will never go back. I do not trust them at all. More

Bought a used subaru legacy Excellent service, friendly and no pressure sales. Jason knew just what I wanted, even before I did. He sold me a great car, and took the time to show Excellent service, friendly and no pressure sales. Jason knew just what I wanted, even before I did. He sold me a great car, and took the time to show me my options. He was very patient with my indecisiveness! Ed was also very helpful in explaining the financing, and layed out the options in a very easy to understand way. More

Brendan rocked! Brendan made this experience a breeze. He got into the car I wanted for the price I wanted. He is kind, courteous and very polite! Brendan made this experience a breeze. He got into the car I wanted for the price I wanted. He is kind, courteous and very polite! More

Best buying experience. Wanted to buy a used Subaru. Jason narrowed down what we needed quickly. Spent a great deal of time with us. He was very knowledgeable, gave us time t Wanted to buy a used Subaru. Jason narrowed down what we needed quickly. Spent a great deal of time with us. He was very knowledgeable, gave us time to think and talk it over. He did not just try to ‘sell us a car’. He sold us a car that fit our needs and budget. We drove away in our new vehicle happy and comfortable. Great buying experience. More

Purchase of new Crosstrek Brendan was most helpful, courteous and patient assisting us purchasing our new Crosstrek. He listened carefully to our wish list and provided us all Brendan was most helpful, courteous and patient assisting us purchasing our new Crosstrek. He listened carefully to our wish list and provided us all the options available. He was very forthright and honest while helping us get the best deal and ensuring we were happy with our selection and trade value. The next day we picked up our new car and Brendan patiently made sure we understood how all the options worked. Additionally, said to feel free to drop down to dealership for any issues or clarification. Would not hesitate to recommend him, or use him for future purchases. More

Fantastic experience at quality Subaru in Wallingford Mike9 Miroslaw) was terrific. He listened carefully to my situation and made a deal for me that fit my needs. I love the Forester I now have. I recomm Mike9 Miroslaw) was terrific. He listened carefully to my situation and made a deal for me that fit my needs. I love the Forester I now have. I recommend Mike extremely highly!!! More

Fantastic service! Mike was extremely knowledgeable and friendly. He took the time to explain all the features of my new car (Subaru crosstrek) and made sure I understoo Mike was extremely knowledgeable and friendly. He took the time to explain all the features of my new car (Subaru crosstrek) and made sure I understood everything I was purchasing. 10/10 would recommend. More

No hard sell and friendly service They were obviously interested in selling a car but they really listened to what I wanted. I never felt rushed and there was no pressure to buy that They were obviously interested in selling a car but they really listened to what I wanted. I never felt rushed and there was no pressure to buy that day. They gave a good deal. Everyone was very friendly and professional. They made car buying a pleasure. More

Purchased new car. Very knowledgeable sales person, Brendan Murphy. Listened to me and want I was looking for instead of trying to sell me something different. Very pers Very knowledgeable sales person, Brendan Murphy. Listened to me and want I was looking for instead of trying to sell me something different. Very personable and friendly. Had a thorough review of all the options and styles available. Probably my best car buying experience ever. The other staff were just as courteous and kind. Neal's Donuts in the waiting area! More