Quality Subaru

Respect / Knowledge / Courtesy From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man no pressure not pushy just nonchalant with all the information that we needed on the car we were looking to purchase. We took the car for a test drive and knew immediately that this was the car that we would be purchasing for ourselves. Only one problem, this was the only Onyx on the lot and it was already spoken for, so this meant the search was on for one for us. Within just a few days we received a call that they had one for us, and the rest is history since we drove ours off the lot just last week. :) Thanks so much Steve and Mike..... More

Outstanding Experience !!! Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person we have ever had. I would highly recommend this dealership and Brendan to anyone car shopping. Best part, after visiting other dealerships where as a woman I was treated in a less then favorable manner, it was refreshing to work with Brendan and the Subaru team who clearly appreciate and value all customers. From the moment you step in the door everyone goes above and beyond. If you are looking to purchase a new or used car I would definitely make Quality Subaru Wallingford your first stop! More

Best Experience ever!! It was a "great" experience working with this dealership. The building was beautiful and the salesman was "terrific". He was friendly, nice and patien It was a "great" experience working with this dealership. The building was beautiful and the salesman was "terrific". He was friendly, nice and patient with me. He was very helpful answering all my questions about all the new technology that is in this car and that I have never had before driving a 1998 Buick. It could not have been any better, I would send anyone there and I would recommend Jason. More

Polite, knowledgeable and excellent service My experience purchasing a used car was pleasant by the helpful and knowledgeable service of Steve Canada. He was professional and made the process My experience purchasing a used car was pleasant by the helpful and knowledgeable service of Steve Canada. He was professional and made the process very easy for us and answered all our questions and concerns. More

The best dealership experience ever My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with th My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with there could not have been more useless. When we test drove a car, there was zero explanation of its features. When the car we thought might work turned out to be too expensive, they basically shrugged and made no attempt to work with us to figure out one that would. So we researched their supposed inventory on our own and found another possibility; when we arrived to see it, no one could locate it or tell us when it might show up. Then a friend recommended Quality... a much longer drive from us, so I called first to speak to a manager (not wanting to waste any more time with useless salespeople--my old car was on its last legs and we were about to take a long road trip, so time was of the essence). I explained what we were looking for and he quickly identified a NEW vehicle that fit the bill, both in features and in price--something we hadn't thought we could afford but that no one at the first dealership had ever suggested. With my husband under the weather that week, Tony Oliva walked me through the buying process like an old friend. He was knowledgeable, thorough, patient, honest, kind and entirely professional. You have no idea how much there is to a Subaru until you've spent an hour with Tony! Still, there is no hard sell here: Subarus are selling themselves these days, and definitely hold their value, so the sales staff in many dealerships can obviously coast. This dealership, however, goes to great lengths to make its customers feel at home, both in house and in their cars. It's clear that they want to establish a relationship with their customers for the long haul, by being invested in making sure those customers are happy--and comfortable--with their initial purchase. This is not only our first Subaru; it's also the first time I can say that I respect the dealership and its staff. Altogether a satisfying experience! More

first time buying a subaru we told Jason what we wanted and he had what we wanted ,he didn't push us in a direction we didn't want to go. we were there for a couple hours and ti we told Jason what we wanted and he had what we wanted ,he didn't push us in a direction we didn't want to go. we were there for a couple hours and time just flew by. when i get another car i will try to go back to Jason and quality Subaru. More

Easy, efficient, personable Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was abl Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was able to move me through the process easily and efficiently. All my questions were answered. The facility is top notch. I highly recommend this dealership. More

Great Buying Experience for First Time Buyer First time buying a Subaru. Recommended by fellow LNT (Leave No Trace) and AMC (Appalachian Mountain Club) members. Upon arriving to “kick the tires” First time buying a Subaru. Recommended by fellow LNT (Leave No Trace) and AMC (Appalachian Mountain Club) members. Upon arriving to “kick the tires” we were greeted by a very professional, knowledgeable and friendly sales consultant, Steve Canada. He spent as much time as we needed to understand options during our first visit, and was always there during our repeat contacts and, eventually purchase of our 2019 Forester Sport. Jack Blanchard, Customer Relations Manager and Ed Chen, Financial Manager were there to compliment our experience. WOW! What a great experience. Thank you! More

Best Car Shopping Experience! Quality Subaru is hands down, the best dealership I’ve been to! I highly recommend working with Steve. He was so knowledgeable about the cars, was t Quality Subaru is hands down, the best dealership I’ve been to! I highly recommend working with Steve. He was so knowledgeable about the cars, was the most professional sales person I’ve worked with and was so patient! I can’t say enough good things about this dealership helping to make the sales process as smooth as possible. More

Excellent Customer Service Brendan Murphy and Ed Chen were very friendly. My sale consultant Brendan was knowledgeable and also was very helpful with showing and reviewing the d Brendan Murphy and Ed Chen were very friendly. My sale consultant Brendan was knowledgeable and also was very helpful with showing and reviewing the different features on the vehicle I purchased. Ed made it a smooth transaction in purchasing my new vehicle. This was my first time as a customer at Quality Subaru and overall experience was excellent. We be back to purchase another vehicle when son turn driving age. I would highly recommend doing business with this gentlemen. More