Quality Subaru

I had such a positive experience at Quality Subaru buying my first car in years, thanks to John Melchiore's support and guidance. I initially came in interested in a lease (which I have never done), and he p my first car in years, thanks to John Melchiore's support and guidance. I initially came in interested in a lease (which I have never done), and he patiently walked me through what the process would look like and what I could afford. I eventually decided to go for a used car and John helped me find the model and color I dreamed of.....in my budget! He fielded my many questions with kindness and grace too. I ended up with a trade-in that had been purchased at the dealership 5 years before and was well cared for. They aren't selling any lemons here. Everyone at the dealership is nice and helpful, and they take COVID 19 seriously too. I can tell behind their masks though, that they are smiling and genuinely happy to be doing business with you. They believe in the product 100%. So, after I decided to go with a used car John connected me with Ed in financing. Ed is such a nice and welcoming person and walked me through the entire process. I ended up with a great rate and a fantastic warranty; all at a fair price and with zero pressure. All in all, I am certain that this vehicle will last me for years to come but when I want to upgrade to newer features I will hands down call John Melchiore up again to get me in my next Subaru. Thank you!!! More

My husband and I had been shopping for a new crosstrek. Quality was our last stop that day. Miroslaw was very friendly and helpful. We had a specific car in mind we wanted to see and he pulled the car righ Quality was our last stop that day. Miroslaw was very friendly and helpful. We had a specific car in mind we wanted to see and he pulled the car right up for us. He was very helpful to us and we did not feel any pressure to buy and he gave up plenty of time for all our questions. This is our first Subaru purchase and we would definitely recommend Miroslaw and Quality Subaru More

Brendan is professional, knowledgeable, and easy going. Our entire interaction with him was pleasant, with zero pressure and no sales pitch, which was refreshing. Purchasing the car was super easy. Thank y Our entire interaction with him was pleasant, with zero pressure and no sales pitch, which was refreshing. Purchasing the car was super easy. Thank you to Brendan and the rest of the team at Quality Subaru for treating us so well and helping us get into our very first Subaru. They're top notch! More

I have been a service customer for over four years at Quality Subaru. Service has always been good but today's service deserved to be highlighted. Dashawn Hudson handled my service appointment with pro Quality Subaru. Service has always been good but today's service deserved to be highlighted. Dashawn Hudson handled my service appointment with professionalism and skill that is rare for any business. He arranged for a loaner car and worked through some warranty issues with the customer in mind. My experience proved that customer loyalty is important to this dealership. More

Every time I come into Quality Subaru to service my 2019 Imprezza in the past year without fail John Melchiore would come over to inquire about my driving experience with my car and how to make it even bett Imprezza in the past year without fail John Melchiore would come over to inquire about my driving experience with my car and how to make it even better. When I had a food stain that would not come out on the back passenger seat the other day, he stepped up to contact the warranty company for me to resolve the problem. John is always there in a pinch .It's because of John, I will always service my car at Quality Subaru. More

John is terrific! Extremely Knowledgeable! Freely gives help, time, and demonstrations! Gives necessary time till we understand answer to question. Has patience to repeat answers to questions. Great perso help, time, and demonstrations! Gives necessary time till we understand answer to question. Has patience to repeat answers to questions. Great personality. He is fantastic to work with. John and Linda Rankin More

We just picked up our new 2021 Forester Sport on Tuesday (Nov 17). We could not be more happy with the experience, from first walking onto the lot to the day we picked it up. I was in the car business man (Nov 17). We could not be more happy with the experience, from first walking onto the lot to the day we picked it up. I was in the car business many years ago and have purchased many vehicles since, so I know professional people and an excellent dealership when I see them. Tony Oliva was the main reason I did business with Quality Subaru. His honestly, integrity and product knowledge was what sold me. This great experience continued with the Customer Relations Manager, Jack Blanchard, Ed Chen, the Finance Manager and the very patient Customer Relations Rep, Ben Tyler. And the our new Forester is beautiful. Buy a Subaru, and buy it at Quality Subaru! More

Even though we decided on a different route, Miroslaw and his manager were superb to work with. They are taking every precaution necessary for Covid-19 and I was very comfortable with test driving with Quali his manager were superb to work with. They are taking every precaution necessary for Covid-19 and I was very comfortable with test driving with Quality Subaru. We appreciate the time they took with us, and recommend them if you are shopping for a Subaru. More

I had a Great buying experience at Quality Subaru. Steve Canada was Great to work with and got me exactly what I wanted for a price I could live with. There was no pressure and they let me take all the time Canada was Great to work with and got me exactly what I wanted for a price I could live with. There was no pressure and they let me take all the time I needed. I would highly recommend Quality Subaru of Wallingford More

It's always stressful to have something wrong with your car so when all my dashboard light came on I figured I was in for a a headache. When I called to schedule an appointment Brianna answered and she was car so when all my dashboard light came on I figured I was in for a a headache. When I called to schedule an appointment Brianna answered and she was super friendly and helpful and took the time to hear all the things I needed done (I also had a recall and a couple other minor issues). When I arrived Thursday Jonathan took care of me and was very friendly, polite, and patient with explaining things. They gave me a courtesy car and sent me on my way. At one point I had to call and make sure they were doing everything I asked because everything seemed so seamless and easy and I'm not used to dealerships or auto shops remembering all I asked them but Jonathan made sure it all got done and I paid less than the quotes price for a small part replacement! He made some suggestions of other repairs but wasn't pushy about getting me to have it fixed. All in all I wouldn't hesitate to recommend Quality Subaru and will start doing so right away! (And I got a free car wash coupon!) More