Quality Subaru

This experience was by far an unexpected pleasure for both my wife & myself. Gary T. went above & beyond any job requirements needed to make us feel comfortable & knowledgeable about the vehicle. He wen both my wife & myself. Gary T. went above & beyond any job requirements needed to make us feel comfortable & knowledgeable about the vehicle. He went over every feature of the vehicles operation before the test drive & then again when we picked it up, so my wife felt very comfortable driving it & she was put at ease. He went over every manual & highlighted the features & important points that pertained to our model. That alone will be a lifesaver. He is by far a role model & an asset to Subaru. Justin C went over all the finances & also made us feel very comfortable, explaining everything & all offers. He had us laughing about his 3 year old learning to play hockey. He treated us like friends. Karen already scheduled our 1st service appointment, so we won't forget! We have never experienced buying a vehicle before where the employees & owner are so down to earth and treat you like a good friend. We felt like we were with family. Where can you go to buy a car and have the owner (Joe B.) make you lunch. That is what Joe B. the owner of Quality Subaru in Wallingford did! He makes a mighty fine Philly cheese steak sandwich with onions, horseradish, & sourcream!!!!! We are very happy with our new Subaru and will highly recommend Quality Subaru in Wallingford to friends & family. Kudo's to all of you More

My wife needed a new vehicle since her mini-van was 12 years old and we decided not to sink any more money into it. We eliminated future mini-vans because they become a money pit after 5 years or so and years old and we decided not to sink any more money into it. We eliminated future mini-vans because they become a money pit after 5 years or so and we typically keep our cars 10 plus years. It took about 3 weeks to decide that the Subaru was the right vehicle. It got great grades from Consumer Reports and we were especially pleased with its previous reliability record. We test drove the Toyota RAV 4, The Mazda 5, and the Honda CRV and felt that the Outback and Forester were better. Plus, Subaru's AWD system was impressive. We looked at Dealerraters Connecticut Subaru dealers and decided after reviewing it that Quality Subaru made the most sense even though its an hour from where we live. The owner Joe Blichfeldt was as involved as anyone else and provided us with proof of the superiority of Subaru's AWD system and went out of his way to welcome us (including making a sandwich for my wife)! He struck us as a guy who really cares about his company and wants to please his potential buyers. Our salesman, Gary Thomsen was great. He obviously knows the vehicles and helped settle my wife behind the wheel of a new Subaru Forester. Mike Ward and Peter Zagorski were also instumental in helping us close the deal. They went out of their way to make my wife happy when she noticed a slight dent in the Forester that we were about to buy. Rather than argue with us they recommend that they get an identical vehicle from another nearby Subaru dealership. We bought the vehicle for less than the invoice price. I was very impressed to say the least. We have had the car about a month and my wife loves it. If Quality Subaru's service is anything like their sales department we will be doing business for a long time. Do yourself a favor. If you're going to buy a Subaru make sure you give Quality Subaru a visit! More

I had a very good experience purchasing my new Impreza. The salesman and the finance person were very helpful - not pushy at all. They made sure my questions were answered, that I was happy with my decisi The salesman and the finance person were very helpful - not pushy at all. They made sure my questions were answered, that I was happy with my decision. More

Second purchase of a Subaru from this dealer. Great sales and service staff,very knowledgeable, Gary took the time to explain all features of the car to make sure we understood how to operate them. Ve sales and service staff,very knowledgeable, Gary took the time to explain all features of the car to make sure we understood how to operate them. Very pleasant to work with. I have had my other Subaru serviced by this dealer and found them to be reliable and honest in dealing with customers. More

I have leased several different types of vehicles over the last 18 years, all from different dealerships throughout Connecticut. This is the best overall experience that I've had. From the very first cont the last 18 years, all from different dealerships throughout Connecticut. This is the best overall experience that I've had. From the very first contact with our sales rep., Gary Thomsen, everything went well. He wasn't pushy, answered every question, and maintained a great attitude and humor throughout our visit. The entire sales team was professional and efficient, and within one week, I was in a new lease with the exact car I wanted and my old car was neatly purchased by the dealership. More

OUR TOTAL EXPERIENCE WITH THE PURCHASE OF AN OUTBACK WAS VERY PLEASANT. MIROSLAW "MIKE" MAZEK AND MIKE WARD WERE BOTH VERY PROFESSIONAL AND FRIENDLY TO DEAL WITH. WE WERE VERY PLEASED WITH NOT BEING PRESSUR VERY PLEASANT. MIROSLAW "MIKE" MAZEK AND MIKE WARD WERE BOTH VERY PROFESSIONAL AND FRIENDLY TO DEAL WITH. WE WERE VERY PLEASED WITH NOT BEING PRESSURED IN ANY WAY DURING THE WHOLE PROCESS. THIS IS OUR SECOND PURCHASE FROM MIROSLAW "MIKE" MAZEK AND WE WOULD NOT HESITATE TO PURCHASE FROM MIROSLAW IN THE FUTURE. I HIGHLY RECOMMEND QUALITY SUBARU FOR A HASSLE FREE EXPERIENCE. More

I recently purchased a 2012 Subaru Legacy. I had a great experience and it was a pleasure working with Gary. I traded in my 2008 Subaru Impreza, loved it- now I love the Legacy even more. I used to have m experience and it was a pleasure working with Gary. I traded in my 2008 Subaru Impreza, loved it- now I love the Legacy even more. I used to have my car serviced there and came back to purchase because the dealership is convienent for me and the employees have always been a pleasure to work with. More

Mr. Thomsen helped me and my daughter when Chad was not working. I wanted you to know what a pleasure it was dealing with him. He is what all car salesmen should aspire to be. Natural and comfortable. working. I wanted you to know what a pleasure it was dealing with him. He is what all car salesmen should aspire to be. Natural and comfortable. The only reason I did not rate the overall experience a 5 was that Chad was what one expects a car salesman to be. If possible, Mr. Thomsen should mentor him. We did not buy the Imprezza, but if we did, I would have wanted to deal with Mr. Thomsen, even though he told me that would not be possible. Beverly Francis More

Ralph and Joe made our new car experinece a pleasure. The nomal haggling and hassles that comes with new car purchases were not there. They both know and treat people as people. They took thier time to The nomal haggling and hassles that comes with new car purchases were not there. They both know and treat people as people. They took thier time to explain and go over all aspects or our purchase. I will and have reccomended this dealership to my friends and family. I have be buying new care for over 40 years and I have purchased at least 25 vehicles and I can honestly say this was the best experience I have ever had. This dealership does things correct!!!!! David Petro More

I wrote a check which I instructed Justin Cassista not to cash until funds were available in three days. He agreed, and then cashed my check right away. I incurred penalties which Justin said that he would m cash until funds were available in three days. He agreed, and then cashed my check right away. I incurred penalties which Justin said that he would make up for in a gift card. He never did. More