Quality Subaru

We were not sure if we were in the market for used or new. The staff was very knowlegable about the vehicles and took time to show us several cars. Ralph was the most helpful and honest person. He explai new. The staff was very knowlegable about the vehicles and took time to show us several cars. Ralph was the most helpful and honest person. He explained everything about the vehicles in a very sweet, soft spoken manner. Ralph was also very patient and had the vehicle detailed as promised and it looked like brand new. Ralph also went over all the options in the vehicle with us so we were comfortable driving it home and brought us over to the service dept. where we met Karen and made our first, free oil change appointment. Ed Chen was also very pleasant going over all the warranty information More

I have bought three cars from Quality Subaru and have been consistently satisfied by the service. Everyone has always been welcoming and helpful. The sales people have taken the time to answer my questio been consistently satisfied by the service. Everyone has always been welcoming and helpful. The sales people have taken the time to answer my questions about the features ahead of time and to give clear explanations about them after the purchase. The service people have always taken good care of my vehicles and been clear about their suggestions for maintenance and/or repair. I would not hesitate to recommend this dealership highly. Its name, Quality, suits the company. More

Very easy transaction. Ralph and the team were great. I have used the service department a couple of times as well, and they have been great too. have used the service department a couple of times as well, and they have been great too. More

We didn't like being surprised with the warranty offer on the day of purchase...we would have liked to learn about the warranty offer at the outset of the purchasing process. All the staff were friendly a the day of purchase...we would have liked to learn about the warranty offer at the outset of the purchasing process. All the staff were friendly and helpful. If we are living in the area when we need to purchase another car, we will likely return to Quality Subaru of Wallingford. More

Dealer was very nice and very knowledgeable about their vehicles. We were able to get the car we wanted close to our asking price. Before letting us go in our car, they made sure we knew how to work all th vehicles. We were able to get the car we wanted close to our asking price. Before letting us go in our car, they made sure we knew how to work all the options in the vehicle and adjustments. More

I was treated fairly while looking for a new car. Ralph was very personable and knowledgeable about the Subaru line of vehicles. I would recommend Quality Subaru again to friends and family if they were in was very personable and knowledgeable about the Subaru line of vehicles. I would recommend Quality Subaru again to friends and family if they were interested in the Subaru line. Since I am a new owner of a Subaru Outback it is hard for me to give much feedback, though my initial dealings with this car dealership has been a overall good one. More

From the moment I stepped onto the Quality Subaru lot until I drove away with my used but AWESOME 2004 Suburu Forester this morning, I was impressed with the staff of Quality Suburu. Before stepping on until I drove away with my used but AWESOME 2004 Suburu Forester this morning, I was impressed with the staff of Quality Suburu. Before stepping on the Quality Subaru lot I had visited the Toyota dealer down the street, and found the staff their to be somewhat pushy. While, at Quality Subaru, Gary Thomsen was friendly, fun, not at all pushly, and very willing to let me explore the lot. We talked briefly, and then he went and got the keys to 4-5 different cars. Over the course of an hour I drove 3 of them and Gary answered, in his easy going manner, all the questions I had. A few days later I came back with my husband; so that we did not have to wait around Joe Blichfeldt personally came with us on a test drive of the 2004 Forester. I decided this was the car for me and Joe and Gary were very helpful in getting the transactions started quickly so that we could get home before company arrived. On the day I arrived to pick up the car, Karen and Justin were both very friendly and gary did a great job of getting my vehicle ready for me. I had a great experience with Quality Subaru!!! More

Not only did I get the best trade in for my old Subaru I recieved the best service and care towards my brand new 2012 Subaru Impreza WRX. The sales team at Quality Subaru were outstanding and helped me ever recieved the best service and care towards my brand new 2012 Subaru Impreza WRX. The sales team at Quality Subaru were outstanding and helped me every step of the way. They made the whole process easy and pleasurable seeing how it's my first car purchase. All of my questions were answered professionally. If anyone I know is interested in a Subaru I will gladly recommend Quality Subaru. More

You guys made it easy. They were on time for their You guys made it easy. They were on time for their appointments. The car was immaculately clean, looked like new. Most were sincerely friendly You guys made it easy. They were on time for their appointments. The car was immaculately clean, looked like new. Most were sincerely friendly not just a fake smile. Felt comfortable enough to trust them which is unusual in dealing with car dealerships. When an over site was found with my wife they readily changed it to our benefit and did not haggle over the price. We've already recommended this dealership to our friends. More

I brought my car to Quality Subaru for the 30,000 mile service plus I was having a problem with the car shaking when I stepped on the brakes at 60 mph or more. Of course this problem had me very concerned service plus I was having a problem with the car shaking when I stepped on the brakes at 60 mph or more. Of course this problem had me very concerned. I was very impressed with the friendly greeting I received as I signed in. The service agent took down all my information and concerns, asked if I needed a car as I was dropping off my car for the service, and then told me it would be about 5 minutes until the rental car would be there. The rental car was there as promised and I was able to leave and attend to my business. During the day I received a call from service telling me that my car had been serviced and I could come and pick it up. No waiting around everything was handled and the problem was explained to me and repaired. I found the Service at Quality above and beyond the service I had received where I purchased the car. I will continue to bring my subaru into Quality for service. More